Rydges Rotorua4.0 out of 5.0
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Recent guest reviews
Pool closed hotel rooms need updated overpriced next to horse tracks
Clean and big room Good location Friendly staff Recommend to friends Good for family
We had a great experience at Ridges in Rotorua! Beautiful, comfortable room. Helpful, friendly staff! Quiet, great space in great location! Only disappointment was one of the staff made reservations at the wrong place for us. We missed out on seeing the Maori and the dinner. All else was great! Thanks so much!
As it says in the title, the room was big and comfortable and the hotel is centrally located. The buffet breakfast was utterly unappetizing, but considering other lodging choices in Rotorua, I would say this is probably about as good a place as you can find.
Beds are very comfort, free parking. Wifi in room has to be paid extra.
The lobby looks nice, as does the Atrium dining room. The whole place is in bad need of a facelift. No bellman to assist with luggage, no concierge, which most 4 stars have. The room was capacious, but the furniture and beds were dingy and banged up; there are no thermostats, so be prepared to open the windows; the refrigerator was broken, the bathroom was clean but definitely not four star, old and scarred up. Lobby restrooms had leaky toilets and, while clean, were not 4 star. Staff were helpful and friendly, food was ok. Overall, it has the dim, seedy look of a place on the way down. Good location, near downtown Rotorua and activities. Don't miss all the geothermal places.