Arawa Park Hotel

4.0 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Arawa Park Hotel

Exterior
Minibar, blackout drapes, iron/ironing board, free WiFi
Ballroom
Family Room | Minibar, blackout drapes, iron/ironing board, free WiFi
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

Map
272 Fenton St, Rotorua, 3201
  • Tamaki Maori Village
    ‪18 min walk‬
  • Polynesian Spa
    ‪2 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

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Room options

Deluxe King Room

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

King One Bedroom Suite

  • 818 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, 2 Queen Beds

  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds, Ground Floor

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room, 2 Queen Beds, Accessible

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Room

  • 474 sq ft
  • Sleeps 6
  • 3 Queen Beds

Accessible Superior Twin

  • Sleeps 4
  • 2 Queen Beds

Ground Floor Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

King Suite

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 6
  • 3 Queen Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Rotorua

Located in Glenholme within a 5-minute walk of Racing Rotorua, Arawa Park Hotel is within a 15-minute stroll of Rotorua Central Mall. This 4-star hotel welcomes guests with 135 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Rotorua Central Mall - 11 min walk - 0.6 miles
  • Tamaki Maori Village - 18 min walk - 1.0 mile
  • Polynesian Spa - 2 min drive - 0.9 miles
  • Eat Street - 2 min drive - 1.2 miles
  • Redwoods Whakarewarewa Forest - 3 min drive - 1.2 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Shadehouse Cafe - ‬2 min drive
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope Cafe Rotorua - ‬15 min walk

About this property

Arawa Park Hotel

Luxury hotel with a fitness center and a 24-hour front desk
Arawa Park Hotel features a gym, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include conference space, a business center, and express check-out.
Guests can expect free WiFi and 50-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and ceiling fans. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: NZD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses geothermal energy.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

Is a free cancellation option available at Arawa Park Hotel?

Arawa Park Hotel provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see within easy reach of Arawa Park Hotel?

This hotel is situated in Glenholme, just steps from Racing Rotorua. You'll also find Rotorua Central Mall and Tamaki Maori Village less than a mile away.

Is there parking available at Arawa Park Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Does Arawa Park Hotel include a casino?

No, Arawa Park Hotel doesn't have a casino.

Will I find an indoor pool at Arawa Park Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Arawa Park Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and a smart TV as well as a bar.

Are there hot tubs at Arawa Park Hotel?

No, this hotel doesn't have a spa tub.

Does Arawa Park Hotel feature a restaurant that includes a breakfast menu?

Yes, Arawa Park Hotel serves a full breakfast for a surcharge each morning at Atrium Restaurant.

Will Arawa Park Hotel allow pets to stay for free?

No, pets aren't allowed at Arawa Park Hotel though service animals are welcome.

Are there connecting rooms at Arawa Park Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Arawa Park Hotel?

The closest major airport to Arawa Park Hotel is Rotorua (ROT-Rotorua Regional), which is 5.4 mi away (12 minutes by car).

Can I book a room with a balcony at Arawa Park Hotel?

Yes, some guestrooms at Arawa Park Hotel offer a furnished balcony and may feature city views.

Does Arawa Park Hotel have a wedding venue on site?

Take advantage of the wedding venue at Arawa Park Hotel if you plan to say "I do" during your trip.

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 236 out of 1003 reviews
Rating 8 - Good. 346 out of 1003 reviews
Rating 6 - Okay. 237 out of 1003 reviews
Rating 4 - Poor. 114 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Traveled with group
No staff on Reception. They should have a bell to summon staff to front desk rather than having guests calling out to see if any staff can hear and /or come to receive guests to check in and or to assist with enquires.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View

Loved the view over the racetrack and lake. Staff were very helpful. Room was nice. Had Netflix.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 2 nights in Feb 2025

6/10 Okay

Arthur

Business traveler
Liked: Staff & service
The room price was good and I was upgraded to a larger deluxe room with a balcony. The bed was very comfortable. However, the decor was very dated and looks tired, particularly the bathroom. The shower handle was detached although still usable. The main hallway carpets had large stains on them. I believe if the hotel was given a good upgrade and redecorated, this would be a very nice place to stay. I would consider staying again.
Stayed 2 nights in Feb 2025

6/10 Okay

Robin

Traveled with partner
Liked: Staff & service, amenities
Convenient situation, have stayed there several times over past 10yrs. The hotels condition is getting rather tired. Found left over litter & dust behind bedside cabinet when locating a socket outlet and shower curtain was a little mouldy along bottom edge otherwise ok. No tea towel, cutlery & plates in the room The beds are very good, just the right comfort. Good shower water pressure, clean linen & towels, hotel service is friendly. V/good breakfast & service.
Stayed 2 nights in Feb 2025

6/10 Okay

Shane

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location and friendly service, but building a bit tired and limited hot water for showers.
Stayed 2 nights in Feb 2025

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a decent place
Stayed 1 night in Feb 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to family i was visiting and everything was of good quality
Stayed 2 nights in Feb 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and roomy. Strickly nothing for cooking, just tea or coffee. Conveniently located for going in any direction by vehicle - North,South,East or West.
Stayed 1 night in Feb 2025

6/10 Okay

Savannah Talia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very helpful staff, and gave us an early check in free of charge. The bathroom was quite dirty though and the shower wouldn’t go hot the next morning. Building is a little run down but it was nice enough, and good enough for what we needed.
Stayed 1 night in Jan 2025

6/10 Okay

Haejin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bad smell and old cheap feelings bathrooms.
Stayed 1 night in Feb 2025

8/10 Good

Bigi

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arawa hotel is a fine option for the Rotorua area. It is a bit old. The room is very spacious, but most things in the room look relatively old. The restaurant though is very good and very spacious! Staff service (both at lobby front desk and the restaurant) is excellent. There are some restaurants around the area which are good as well.
Stayed 2 nights in Jan 2025

8/10 Good

Ruchi

Liked: Staff & service, property conditions & facilities
The property was in great condition. We liked our room which was superior Queen room had two very comfortable queen beds. Bathroom was nice and clean. Room had air conditioning which was the plus point. There was a ceiling fan too. Will recommend to people with young kids as have a lot of space for kids to run around and it was very quiet at night so they can sleep better.
Stayed 1 night in Jan 2025

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and comfortable would recommend
Stayed 1 night in Jan 2025

6/10 Okay

JING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size for the room
Stayed 1 night in Jan 2025

10/10 Excellent

Kolina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, the staff were really frinedly the food was fantastic thank you for making our stay safe and an awesome experience highly recommend for others too. And the pricing is worth it!!
Stayed 3 nights in Jan 2025

6/10 Okay

Adam

Liked: Staff & service
Convenient location
Stayed 1 night in Jan 2025

10/10 Excellent

Ariana

Stayed 1 night in Jan 2025

8/10 Good

Maria

Traveled with family
Disliked: Property conditions & facilities
Great value for the price. It was a little run down, but we expected that so we were very happy with what we got for the price. The staff were happy ro store our bukes free if charge, the parking is free, easy and convenient, the room was a great size and had everything we needed including a good size fridge. Great size for a family of 4. Nice and peaceful, we only heard the sound of cicadas outside our window.
Stayed 1 night in Jan 2025

6/10 Okay

Brian

Traveled with family
Liked: Staff & service
Initial room had not been maintained and had plumbing issues. The staff were very helpful and relocated us to a different room with a higher standard than the first.
Stayed 3 nights in Jan 2025

6/10 Okay

Jardel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

6/10 Okay

Shane

Traveled with family
Level 1 had no ramp to get to level do we had to lift all suitcases up stairs. Long walk to room from entry point. Received complementary upgrade to spa suite where spa was disconnected and not working. On the upside, it was well priced, it was quiet and clean enough for an older hotel. Felt like an old hospital converted to a hotel?

6/10 Okay

Carmen

Stayed 2 nights in Jan 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
I guess you get what you pay for. Photos need to be updated as they look nothing like what we got. Bathroom needed a good scrub.
Stayed 2 nights in Jan 2025