Arawa Park Hotel

4.0 star property

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Photo gallery for Arawa Park Hotel

Breakfast, lunch and dinner served
Reception
Meeting facility
Exterior
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
272 Fenton St, Rotorua, 3201
  • Place, Rotorua Central Mall
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

Deluxe King Room

7.6 out of 10
Good
(19 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room

7.6 out of 10
Good
(7 reviews)
  • 474 sq ft
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

Family Room

  • Sleeps 6
  • Free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(58 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe King Room

  • Sleeps 2
  • Free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Accessible Superior Twin

  • Sleeps 4
  • Free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4
  • Free WiFi

Superior Queen Room

  • Sleeps 2
  • Free WiFi

Ground 1st Floor Twin Room

  • Sleeps 4
  • Free WiFi

Deluxe Twin Room

  • Sleeps 4
  • Free WiFi

Superior Twin Room

  • Sleeps 4
  • Free WiFi

King Suite

  • Sleeps 2
  • Free WiFi

About the neighborhood

Rotorua

Located in Glenholme within a 5-minute walk of Racing Rotorua, Arawa Park Hotel is within a 15-minute stroll of Rotorua Central Mall. This 4-star hotel welcomes guests with 135 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Rotorua Central Mall - 11 min walk - 0.6 miles
  • Whakarewarewa: The Living Maori Village - 20 min walk - 1.1 miles
  • Polynesian Spa - 2 min drive - 0.9 miles
  • Eat Street - 3 min drive - 1.2 miles
  • Redwoods Whakarewarewa Forest - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope - ‬15 min walk
  • ‪Bold Flavours - ‬14 min walk

About this property

Arawa Park Hotel

Arawa Park Hotel features a gym, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include conference space, a business center, and express check-out.
Guests can expect free WiFi and 50-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and ceiling fans. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: NZD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses geothermal energy.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

Is a free cancellation option available at Arawa Park Hotel?

Arawa Park Hotel provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Arawa Park Hotel?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on May 10, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Arawa Park Hotel?

This hotel is situated in Glenholme, just steps from Racing Rotorua. You'll also find Rotorua Central Mall and Tamaki Maori Village less than a mile away.

Is there parking available at Arawa Park Hotel?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking and bicycle parking are also available.

Are there luxury amenities available at Arawa Park Hotel?

Yes, some luxury features of this hotel include a restaurant, concierge services, and a bar/lounge.

Does Arawa Park Hotel include a casino?

No, Arawa Park Hotel doesn't have a casino.

Will I find an indoor pool at Arawa Park Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Arawa Park Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and a smart TV as well as a restaurant.

Does Arawa Park Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Arawa Park Hotel feature a restaurant that includes a breakfast menu?

Yes, Arawa Park Hotel serves a full breakfast for a surcharge each morning at Atrium Restaurant.

Will Arawa Park Hotel allow pets to stay for free?

No, pets aren't allowed at Arawa Park Hotel though service animals are welcome.

Does Arawa Park Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Arawa Park Hotel?

The closest major airport to Arawa Park Hotel is Rotorua (ROT-Rotorua Regional), which is 5.4 mi away (12 minutes by car).

Are there rooms with balconies at Arawa Park Hotel?

Yes, some guestrooms at Arawa Park Hotel offer a furnished balcony and may feature city views.

Does Arawa Park Hotel have a wedding venue on site?

Take advantage of the wedding venue at Arawa Park Hotel if you plan to say "I do" during your trip.

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 220 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Cassidy

Stayed 3 nights in Jan 2026

8/10 Good

Jorge, SAINT-LAURENT

Traveled with family
Amenities a little bite old and lack of cleaness
Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is in need of a refurbishment. The rooms feel sterile, uninviting with no warmth. It's missing an interior decorative touch.
Stayed 1 night in Jan 2026

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff good room only average
Stayed 1 night in Jan 2026

2/10 Terrible

Vaibhav

Stayed 3 nights in Jan 2026

8/10 Good

Alena

Traveled with family and small children
Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Stayed 3 nights in Jan 2026

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, great for the kids. Overall the hotel is a bit old but would go back again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect location, room very clean, nice towels, comfortable beds and efficient kitchen. Excellent breakfast.... enough choices for everyone. Staff warm and friendly. It was centrally located to all the attractions we wanted to see and experience.
Stayed 2 nights in Jan 2026

10/10 Excellent

Strelsa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026

8/10 Good

Mary Rose

Liked: Cleanliness, property conditions & facilities
Clean and tidy
Stayed 2 nights in Jan 2026

6/10 Okay

Joseph, Franklin

Stayed 1 night in Dec 2025

4/10 Poor

Mable

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the amenities inside the room weren’t adequate, but more importantly the room didn’t feel clean enough (my daughter and I had a flare up of dust mite allergies)
Stayed 2 nights in Jan 2026

4/10 Poor

Kristine

Disliked: Amenities, property conditions & facilities
The room was massive and the front desk staff were lovely. The reception area is inviting and easy parking. That’s all the positives. The bathroom was mouldy and rotting and the whole hotel gives off a zombie apocalypse vibe. The aircon in the room didn’t work, and if you open the window you’re suffocated by the Sulfur smell. I feel sorry for the staff, it seems like they are understaffed and don’t have the time to attend to the rooms properly - e.g no soap in the bathroom and house keeping forgot to provide new towels which was discovered mid shower at 10pm. The person at the front desk wasn’t able to leave the desk to bring new towels for an hour.
Stayed 2 nights in Jan 2026

10/10 Excellent

Judith

Stayed 1 night in Jan 2026

8/10 Good

William Glen

Stayed 1 night in Jan 2026

6/10 Okay

Arshdeep Singh

Liked: Staff & service
Disliked: Property conditions & facilities
Room was ok but bathroom was in terrible condition. Bathroom tiles on the wall and floor were loose.
Stayed 1 night in Jan 2026

8/10 Good

Karinna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026

4/10 Poor

Peren

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old, the bath wasn't clean, lights were not all working. Needs a tidy up
Stayed 1 night in Dec 2025

8/10 Good

Vishal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have staff to help with the luggage, but the staff clearly said no and pointed me towards the trolley.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Natasha

Disliked: Amenities, property conditions & facilities
The room was a bit sad. Cobwebs outside the windies. The whole hotel is a bit dilapidated and sad. We had a big spa bath in the room which only worked as a tub but my 11 yr old enjoyed it. The breakfast was ok but the coffee ma phone was broken . Close to hot spas though and lots of guests there
Stayed 2 nights in Jan 2026

6/10 Okay

Hamid

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
we didn't have breakfast. We arrived after 3 pm however our room wasn't ready until 4:15 pm. The duty manager Raghav Chopra was not helpful and very low customer service. He asked us to wait for 15 to 20 miniutes however he never came back to us!!!!???? Hotel is very clean and easy access to shopping centre.
Stayed 1 night in Jan 2026

10/10 Excellent

Ravi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay at Arawa park. The staff were very welcoming and helped with familiarizing us with the town's attractions. The breakfast buffet was a good spread and offered good options for vegetarians.
Stayed 3 nights in Dec 2025

8/10 Good

Meafou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Dec 2025

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the room was appalling.
Stayed 1 night in Dec 2025