Arawa Park Hotel

4.0 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Arawa Park Hotel

Exterior
Meeting facility
Ballroom
Reception
Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
272 Fenton St, Rotorua, 3201
  • Place, Rotorua Central Mall
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪3 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

Deluxe King Room

7.6 out of 10
Good
(17 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room

7.4 out of 10
Good
(6 reviews)
  • 474 sq ft
  • Sleeps 6
  • 3 Queen Beds

Family Room

  • Sleeps 6

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(53 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.4 out of 10
Very good
(11 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Accessible Superior Twin

  • Sleeps 4

Ground Floor Deluxe Twin

  • Sleeps 4

Superior Queen Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 4

Superior Twin Room

  • Sleeps 4

King Suite

  • Sleeps 2

About the neighborhood

Rotorua

Located in Glenholme within a 5-minute walk of Racing Rotorua, Arawa Park Hotel is within a 15-minute stroll of Rotorua Central Mall. This 4-star hotel welcomes guests with 135 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Rotorua Central Mall - 11 min walk - 0.6 miles
  • Tamaki Maori Village - 18 min walk - 1.0 mile
  • Polynesian Spa - 2 min drive - 0.9 miles
  • Eat Street - 2 min drive - 1.2 miles
  • Redwoods Whakarewarewa Forest - 3 min drive - 1.2 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Pantry D'or - ‬13 min walk
  • ‪Kfc - ‬18 min walk
  • ‪Chicking - ‬15 min walk

About this property

Arawa Park Hotel

Luxury hotel with a fitness center and a 24-hour front desk
Arawa Park Hotel features a gym, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and express check-out.
Guests can expect free WiFi and 50-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and ceiling fans. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: NZD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses geothermal energy.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

Is a free cancellation option available at Arawa Park Hotel?

Arawa Park Hotel provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see within easy reach of Arawa Park Hotel?

This hotel is situated in Glenholme, just steps from Racing Rotorua. You'll also find Polynesian Spa and Skyline Rotorua within a short drive.

Is parking available on site at Arawa Park Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Does Arawa Park Hotel include a casino?

No, Arawa Park Hotel doesn't have a casino.

Will I find an indoor pool at Arawa Park Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Arawa Park Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and a smart TV as well as a bar.

Does Arawa Park Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Arawa Park Hotel feature a restaurant that includes a breakfast menu?

Yes, Arawa Park Hotel serves a full breakfast for a surcharge each morning at Atrium Restaurant.

Will Arawa Park Hotel allow pets to stay for free?

No, pets aren't allowed at Arawa Park Hotel though service animals are welcome.

Does Arawa Park Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Arawa Park Hotel?

The closest major airport to Arawa Park Hotel is Rotorua (ROT-Rotorua Regional), which is 5.4 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Arawa Park Hotel?

Yes, some guestrooms at Arawa Park Hotel offer a furnished balcony and may feature city views.

Does Arawa Park Hotel have a wedding venue on site?

Take advantage of the wedding venue at Arawa Park Hotel if you plan to say "I do" during your trip.

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 255 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 224 out of 1003 reviews
Rating 4 - Poor. 107 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access and spacious room
Stayed 1 night in Jul 2025

10/10 Excellent

Maninder

Stayed 1 night in Jul 2025

10/10 Excellent

Inderpreet

Stayed 2 nights in Jul 2025

8/10 Good

WAYNE

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Kit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located, though a car is still needed to get into town. The room was spacious, clean, and quiet, with comfortable beds, good heating, and a sizeable fridge. The furnishings were older than expected, but this wasn’t an issue. The bathtub had spa jets that didn’t work — not in the listing, so not a scam, just a brief moment of joy followed by mild disappointment. We had difficulty reaching reception prior to arrival, though check-in and check-out were smooth — likely because we arrived and departed outside of peak hours. Our room was on the first floor with no lift or ramp access, making it tricky to bring up our luggage trolley. Fortunately, the staff were kind enough to deliver our bags using the staff lift. Overall, a pleasant stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Umesh

Traveled with family and small children
Liked: Amenities
It’s so beautiful. I have to book again my next Rotorua trip.
Stayed 1 night in Jul 2025

8/10 Good

Steffan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel in its hey day would have been amazing. The years have been a little unkind and the hotel rooms are tired. The bathroom fittings are old or spoiled by the sulphure in the air, our toilet kept over flowing when the cistern was full randomly, and toilet door had obviously seen a leak in the past with swelling, and kitchenette tap had a slow leak. However, the beds were clean, as was the rest of the room and facilities. The heating was great throughout keeping the hotel warm mid winter, and to be honest, I would happily stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Stayed 3 nights in Jul 2025

8/10 Good

Amin

Stayed 2 nights in Jul 2025

8/10 Good

Sherry

Liked: Staff & service
Kids stay and eat for free
Stayed 1 night in Jul 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in Jun 2025

10/10 Excellent

SHELLEY

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A bit tired and toilet se could have been cleaner. Splashes of coffee(?( on heater and wall in main room. No dw liquid ni glasses that I could see but the room was a great price, the bed very comfortable, hotel was lovely and warm. Breakfast was good and included in the price. We actually pd for breakfast but got a phone call straight away to come back for a refund. Would definitely stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Cheyne, Kaikohe

Stayed 2 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for one night but it perfectly met our needs.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Arawa is a tired hotel in much need of updating. Dont pay attention to the photos they must be very old/borderline fraudulent. It was cheap, functional and clean but will be trying somewhere else next time
Stayed 3 nights in Jun 2025

6/10 Okay

gregory

Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would we come again? Yes. Was it great value for money? Yes. Was the breakfast great? Yes. Was the room great? Yes. Book with confidence.
Stayed 1 night in Jun 2025

8/10 Good

Levaih

Stayed 2 nights in Jun 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 3 nights in Jun 2025

4/10 Poor

Jane

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs a complete overhaul. The beds were squishy, the fittings in the room ancient. The breakfast buffet was overpriced, not much selection and inedible. The carpets were gross. It was a very negative experience
Stayed 2 nights in Jun 2025

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice big rooms with lots of space and a great outlook over the racecourse.
Stayed 2 nights in Jun 2025

10/10 Excellent

Blair

Liked: Cleanliness, amenities, property conditions & facilities
A nice spacious room with a comfortable bed and a very tasty breakfast. The staff were lovely. I’ll be back to stay. Thanks.
Stayed 1 night in Jun 2025

6/10 Okay

Lauren

Stayed 1 night in Jun 2025

6/10 Okay

Jaime

Traveled with partner
The staff were nice and helpful. The room was spacious. However, the bed wasn’t properly made, there were a lot of dead bugs on the blind in the bathroom area, not all of the lights worked, and the tv kept dropping its network connection making watching anything impossible.
Stayed 2 nights in Jun 2025