Regal Palms Resort

5.0 star property
Eco-certified motel with a fitness center and an outdoor pool

Choose dates to view prices

Photo gallery for Regal Palms Resort

Courtyard
Luxury Studio Suite | Private kitchen | Microwave, coffee/tea maker, electric kettle, toaster
Exterior detail
Interior entrance
Children's play area - outdoor

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Air conditioning
  • Parking included
  • Housekeeping

Explore the area

View in a map
350 Fenton Street, Rotorua, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪10 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪16 min walk‬
  • Place, Polynesian Spa
    ‪3 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

Standard Studio

9.8 out of 10
Exceptional
(29 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Superior Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Luxury Studio Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Apartment, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(10 reviews)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

Luxury Apartment, 3 Bedrooms

  • 1399 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Superior Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 915 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

Superior Suite 2 Bedroom A

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Queen Bed

About the neighborhood

Rotorua

Located in Glenholme, Regal Palms Resort is a leisurely stroll from sights such as Rotorua Golf Club and Whakarewarewa: The Living Maori Village. This 70-room, 5-star motel has indoor private hot tubs along with an outdoor pool and free in-room WiFi.

What's nearby

  • Whakarewarewa: The Living Maori Village - 10 min walk - 0.6 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 15 min walk - 0.8 miles
  • Redwoods Whakarewarewa Forest - 16 min walk - 0.9 miles
  • Rotorua Central Mall - 2 min drive - 1.2 miles
  • Polynesian Spa - 3 min drive - 1.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬17 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Pantry D'or - ‬11 min walk
  • ‪Eastwood - ‬9 min drive
  • ‪geyser cafe - ‬10 min walk

About this property

Regal Palms Resort

Eco-certified motel with a fitness center and an outdoor pool
At Regal Palms Resort, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can assist with tours/tickets and securing valuables. Additional amenities include an outdoor tennis court, a business center, and a meeting room.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer jetted tubs, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include indoor private hot tubs, furnished balconies or patios, and microwaves.
Recreational amenities at the motel include an outdoor tennis court, an outdoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Frequently asked questions

Is free cancellation available at Regal Palms Resort?

Regal Palms Resort provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to do close to Regal Palms Resort?

This motel is situated in Glenholme within a short 10-minute walk of Whakarewarewa: The Living Maori Village and also 20 minutes on foot from Te Puia New Zealand Maori Arts and Crafts Institute. You'll also find Polynesian Spa and Skyline Rotorua within a short drive.

Will I be able to park at Regal Palms Resort?

Yes, self parking is offered for free at the motel. Accessible parking and electric car charging are also available for guests.

Does Regal Palms Resort include a casino on the premises?

No, Regal Palms Resort doesn't have a casino.

Is there an indoor pool at Regal Palms Resort?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Regal Palms Resort good for couples?

Amenities that appeal to couples at this motel include a jetted bathtub, a pillowtop mattress, and bathrobes.

Does Regal Palms Resort have a hot tub?

Yes, all guestrooms at this motel have private indoor spa tubs.

Does Regal Palms Resort have a restaurant with a breakfast menu?

No, Regal Palms Resort doesn't have a restaurant that serves breakfast.

Does Regal Palms Resort allow pets to stay free of charge?

No, pets aren't allowed at Regal Palms Resort though service animals are welcome.

Are there connecting rooms at Regal Palms Resort?

No, this motel doesn't feature connecting guestrooms.

What is the closest airport to Regal Palms Resort?

The closest major airport to Regal Palms Resort is Rotorua (ROT-Rotorua Regional), which is 5.5 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Regal Palms Resort?

Yes, every guestroom at Regal Palms Resort comes with a furnished balcony with some featuring garden or pool views.

Regal Palms Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 709 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 2 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and the resort had many facilities.
Stayed 2 nights in Jun 2025

2/10 Terrible

Seal-Bin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t let the name fool you — it’s a motel. It’s marketed well and the photos show rooms in excellent condition. In reality, our room was quite dated and pretty dirty. The carpeted floors at the edges were frayed and the bathroom shower had grime caked into the shower head and in the corners. I would not recommend it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility. Modern, clean and comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonardo

Stayed 2 nights in May 2025

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities
Very comfortable
Stayed 2 nights in May 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Huge suites, well equiped for longer stays.
Stayed 1 night in May 2025

10/10 Excellent

Gavin

Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle gave us an excellent welcome and was very helpful and knowledgeable about the local activities.
Stayed 3 nights in Apr 2025

8/10 Good

Hyunmi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located conveniently. Old but clean bathroom. Quiet room with comfortable beds and a private outside seating.
Stayed 2 nights in Apr 2025

8/10 Good

Fan

Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my 9 yr old for 3 nights, loads on fun activities onsite and pool was awesome! Rooms were clean and spacious. All the staff were so friendly and helpful helping us chose things tondo as well. Close to places to eat and supermarkets. Highly recommend if you have young ones.
Stayed 3 nights in Apr 2025

8/10 Good

Subgina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here without kids and now stayed here with kids. It is excellent for both types of get away.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brent

Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Arlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Clean and comfortable room. Helpful staff. Good location and good value.
Stayed 2 nights in Apr 2025

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious. Bathrooms have a hot tub with jets and surprisingly there’s a heated floor in the bathroom. there is also private patio. Rooms have a mini kitchen with a microwave and plates/cups. Grounds are very modest but clean. Definitely has more a mid range hotel look vs a resort look.
Stayed 2 nights in Apr 2025

10/10 Excellent

bertrand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien situé dans un secteur tranquille. Propre, grandes chambres. Piscine chauffée. Personnel accueillant. Un bon choix à Rotorua
Stayed 4 nights in Mar 2025

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice to have kitchenette and ability to use bikes.
Stayed 2 nights in Mar 2025

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that has only one draw back - you need a car to get anywhere as it was too far to walk to the city centre. Clean and quiet with friendly staff and a good laundry facility.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool and miniput were are big hit
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice although would benefit from an on site cafe and restaurant. Really enjoyed the mini golf and swimming pool
Stayed 1 night in Feb 2025

8/10 Good

RAJWANT

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, good people but need a vehicle or uber to get around
Stayed 2 nights in Mar 2025