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Best Western El Rancho Palacio

2.5 star property

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Lobby
Exterior
Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Seasonal outdoor pool, open 3 PM to 10 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2205 N Main Street, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪5 min walk‬
  • Place, Eastern New Mexico Medical Center
    ‪9 min walk‬
  • Place, Roswell Museum
    ‪2 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Roswell

Located within a 5-minute walk of New Mexico Military Institute, Best Western El Rancho Palacio is within a 15-minute stroll of Lovelace Regional Hospital. This 45-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • New Mexico Military Institute - 5 min walk - 0.3 miles
  • Lovelace Regional Hospital - 5 min walk - 0.3 miles
  • Eastern New Mexico Medical Center - 9 min walk - 0.5 miles
  • Roswell Museum - 2 min drive - 1.2 miles
  • Roswell Convention & Visitors Bureau - 2 min drive - 1.2 miles

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬2 min walk
  • ‪Subway - ‬2 min drive
  • ‪Golden Corral - ‬11 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Best Western El Rancho Palacio

Guests of Best Western El Rancho Palacio enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include express check-out, free newspapers, and a vending machine.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per day
  • Cribs/infant beds are available for USD 5.00

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 3 PM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Best Western El Rancho Palacio
Best Western El Rancho Palacio Motel
Best Western El Rancho Palacio Motel Roswell
Best Western El Rancho Palacio Roswell
Best Western Hotel Roswell
Best Western Roswell
Roswell Best Western
Best Western El Rancho Palacio Hotel Roswell
Best Western El Rancho Palacio Hotel
Best El Rancho Palacio Roswell
Best Western El Rancho Palacio Hotel
Best Western El Rancho Palacio Roswell
Best Western El Rancho Palacio Hotel Roswell

Frequently asked questions

What can I see near Best Western El Rancho Palacio?

This hotel is located in Roswell within a short 4-minute walk of New Mexico Military Institute. You'll also find Roswell Museum and Alien Zone within a short drive.

Is there parking available at Best Western El Rancho Palacio?

Yes, self parking is offered for free at the hotel.

Does Best Western El Rancho Palacio feature a casino?

No, Best Western El Rancho Palacio doesn't have a casino.

Will I find an indoor pool at Best Western El Rancho Palacio?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 3 PM and 10 PM and the seasonal pool is normally open from May until September.

What amenities will couples enjoy at Best Western El Rancho Palacio?

Couples staying at this hotel will appreciate amenities like a soaking tub and premium bedding as well as a seasonal outdoor pool.

Does Best Western El Rancho Palacio have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western El Rancho Palacio feature a restaurant that includes a breakfast menu?

Best Western El Rancho Palacio offers free continental breakfast each morning though there is no restaurant.

Will Best Western El Rancho Palacio allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western El Rancho Palacio for a fee of USD 15 per pet, per night. A deposit of USD 100 per stay is collected.

Does Best Western El Rancho Palacio have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western El Rancho Palacio?

The closest major airport to Best Western El Rancho Palacio is Roswell, NM (ROW-Industrial Air Center), which is 8.4 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Best Western El Rancho Palacio?

No, there aren't any guestrooms with balconies at Best Western El Rancho Palacio.

Best Western El Rancho Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1003 reviews
Rating 8 - Good. 348 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

CHRISTINA

Stayed 1 night in Nov 2025

8/10 Good

Chelsea

Stayed 1 night in Nov 2025

10/10 Excellent

Shawn, Mancos

Liked: Cleanliness, amenities, property conditions & facilities
Courteous efficient staff
Stayed 1 night in Oct 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must make sure downstairs with closest parking no elevator..lots of restraunts within walking distance..clean..allows pets 15 per pet
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable and the staff was very nice and helpful. The only negative is that they stop having breakfast at 9:00 am on Saturday and we came in about 8:40 am, as most places are open until 9:30 am, and they were taking away the items when we were still there.
Stayed 1 night in Oct 2025

2/10 Terrible

Sandra

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Nice stay
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Oct 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the was comfy
Stayed 1 night in Oct 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

WANDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice and hot. Very good. the staff worked hard to clean. They gave you privacy. It felt like home.
Stayed 2 nights in Sep 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fine but since we arrived after dark, in the rain we had to park down from our room, so parking was prime, being tired and lugging luggage was no fun.. air conditioner was loud!
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything as expected

Everything was as expected. Breakfast was particularly good, liked the addition of green chilies cheese and beans at breakfast. We would stay here again.
Stayed 4 nights in Sep 2025

2/10 Terrible

Jonathan

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Amy

Traveled with family and small children, Traveled with family
Staff was friendly. Room was okay with the cleanliness but not great, the carpet was sticky everywhere like it should be replaced. And there was a musty smell.
Stayed 1 night in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Close to museum and food options
Stayed 1 night in Aug 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, bed was comfortable, great place to stay for the night.
Stayed 1 night in Aug 2025

2/10 Terrible

Tram

Stayed 1 night in Jul 2025

8/10 Good

weibo

Liked: Staff & service
everything is normal. carpet is not very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alfonso

Stayed 1 night in Jul 2025

6/10 Okay

Holly

Traveled with family
Disliked: Amenities
Convenient.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

⭐⭐⭐⭐ (4/5) Great Stay and Excellent Service

Stayed 1 night in Jul 2025