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Candlewood Suites Roswell New Mexico

2.5 out of 5.0

Recent guest reviews

Our stay was okay. We arrived later in the evening, after dusk, and the desk staff seemed "automatic" in their greeting. She rattled off a "speech" about checkout, we don't serve breakfast because the rooms have kitchenettes so you have to make your own, etc. The greeting was monotone with not much eye contact. The room was not as crisp and clean as they usually are, some crumbs on the floor and smears on the table and headboard. The bed was clean and comfortable, and we slept well. Checkout was quick and efficient. Not sure I would stay at this particular one again, but it wouldn't steer me away from other IHG hotels.

This is a typical, extended stay hotel. Good location within walking distance of several restaurants. Our room was neat, clean and large. No issues with noise or amenities. I would stay here again. We did arrive early at 12:30 and were not able to check in. Came back at 3:00 and got our room.

The title to this review does not even come close to expressing the patience and kindness that the staff showed us during our family emergency stay. Upon arriving we were shown multiple rooms so we could choose the best setting. The room was very clean and quiet. Because of the uncertainty of our situation we extended our stay and then had to cancel. Never once were we shown anything but kindness and professionalism. We highly recommend this location.

The 1 bedroom suite here is my favorite room. Lots of room, counter space, and good size bedroom. And don't forget, great laundry rooms and it is all free! My only complaint here is no newspaper. Strange!

Planned on staying here three nights while I performed a pipeline inspection. I am a Spire member with IHG, and stay in hotels more than 70% of the year. This is the first hotel I have stayed with where the water goes hot and cold while showering. Also, I had someone above me making noises through the night. When I mentioned this to the lady at the front desk, she said "yeah, sorry." I wasn't offered another room, or any explaination of why the water fluctuates so much when someone else in the hotel uses water. So disappointed.

I was traveling to visit family and needed to overnight in Roswell. The Candlewood Suites was the least amount of IHG points for a free night. I arrived late and was politely greeted. There is plenty of parking that is well-lit. Hotel is clean and updated. Room has small kitchen and is very spacious. However, the hotel does not offer breakfast. There are plenty of places to eat nearby. I would recommend this if on a budget. Overall, a very nice stay.

Thank you for the enjoyable stay. The pool and hot tub are clean and well maintained. This is a newer hotel and was very clean. Although this unit would better suit someone for an extended stay, if you are just staying the night i would have preferred somewhere with hot breakfast included for the price i paid. still a great stay !!

The front desk greeted me as a platinum member and checked us in quickly. Believe his name was Miguel. Rooms are clean and mostly quiet. This motel has free laundry service but does not offer a breakfast. Each room has a micro, stove, and a full size fridge. Towels are new and I would stay here again if in the area.

We stayed here a couple of nights. The rooms aren't really that big, but are efficient. Our room had a big oversized refrigerator, queen bed, small desk/table, TV and wifi. The room was clean and came with complementary coffee. It worked well for the 2 of us. I really liked that they had laundry machines, gym and a pool with BBQ's for cookouts. You can easily stay a week or more and not break the bank. The staff is friendly and attentive. This hotel is very close to downtown and other amenities, I would recommend this hotel to anyone.

Good hotel and staff. Located in a good location but far enough away from the main highway so it is not loud. One thing is the shower head was full of lime scale. Otherwise, very nice and great for a long term stay.

4 Military Heights Drive Roswell NM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour fitness center

Located within a mile (2 km) of New Mexico Military Institute, Candlewood Suites Roswell New Mexico is within 2 miles (3 km) of Roswell Museum. This 87-room hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Also near this Roswell hotel are International UFO Museum and Spring River Park & Zoo.


Rooms

All 87 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 32-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities. Weekly housekeeping is available.


Property features

At Candlewood Suites Roswell New Mexico, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

87.0% of guests recommend this hotel

Total of 118 reviews