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Recent guest reviews

It would have been nice when reserving the room that the swimming pool was closed. The morning shift employee was very rude. I dont recommend this hotel will not stay again.

This is the nicest hotel (at this price point) that my family and I have stayed in in years. The facilities were in like-new condition, the staff was friendly and the breakfast was better than expected (especially the mini waffles.)

Hotel was very clean and fresh. Front desk staff was friendly, although frequently hard to locate. Rooms were in great condition and beds were super comfortable. Pool and hot tub were fine. Restaurant wasn't anything to write home about. Food service times were limited and the food itself was only adequate at best. The bar did seem to be pretty happening and lively. Would be happy to stay here again.

very nice hotel, clean, safe . Close to everything in Roswell, has a nice pool and hot tub

The hotel was perfect. The staff was friendly and accommodating, even though I was a late arrival and check in, they were still just as nice. Room and bed were comfortable, especially the bed and four big soft fluffy pillows ! Bonus. And there is a Chili's within walking distance, which was great as it's one of my fav's and it was late so I needed a bite, so I got it to go and took it back to my comfy room ! Unfortunately, I didn't see any little green aliens or any space travelers of any type. But it was still a Great Stay !

The hotel was beautiful, nicely decorated, trendy, And impeccably clean. The staff was friendly, efficient and professional. The breakfast was a full breakfast off their restaurant menu - wow! And the room was spacious and clean.

Hotel was really clean and staff was helpful. Not terribly far from downtown Roswell.

Thisis a new or at least new looking hotel. They did a great job.

The shower in the room we stayed in was weak. Breakfast although good, left a lot to desire. Reconsider the to order restaurant style breakfast option. The self serve buffet was so much better.

Room and staff were great. Breakfast was good. The fitness center needs revamping. Would definitely recommend to anyone.

very nice holiday inn - large rooms, very comfortable

Close location to the mall and quiet surroundings. Felt safe and secure!

We had a great experience and even received free breakfast that wasn't included with our room.

The hotel itself was beautiful and extremely clean. However, the staff was not friendly at all. If you don't mind a lack friendliness, this would be a good place to stay in Roswell.

One night only.....promotional upgrade with free drink and breakfast......nice facility, bed was a little too firm but otherwise great....love that you have your own direct TV tuner in the room, many chanel choices without LODGENET ripoffs. Breakfast included real eggs and great bacon.

North Main Street Roswell NM

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within 2 miles (3 km) of Eastern New Mexico Medical Center, Holiday Inn Roswell, an IHG Hotel places you within a few miles (5 km) of Lovelace Regional Hospital. This 3-star hotel has 93 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

All 93 rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

At Holiday Inn Roswell, an IHG Hotel, guests enjoy an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, 2 Queen Beds, Non Smoking (Extended)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)

1 King Bed | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Roswell, an IHG Hotel

Everyone (10) Couples (2) Business (2) Family (2)
3
Family with small children

It would have been nice when reserving the room that the swimming pool was closed. The morning shift employee was very rude. I dont recommend this hotel will not stay again.

By on Mar 17, 2021

Review comment responded on Mar 25, 2021

Dear Guest, We would like to apologize for the inconvenience of the swimming pool being closed, this should have been communicated better within the channels to make sure the correct answer was given before check-in. We hope to be able to show you that this is not a normal occurrence and would like to correct these issues for a better experience with us next time you stay. Thank you again for your feedback it is valuable to us!

5
Family

This is the nicest hotel (at this price point) that my family and I have stayed in in years. The facilities were in like-new condition, the staff was friendly and the breakfast was better than expected (especially the mini waffles.)

By on Jan 12, 2021

Review comment responded on Jan 14, 2021

Thank you very much for that awesome feedback! We hope to see you again on your travels soon!

3
Everyone

By on Feb 22, 2019

Review comment responded on Apr 2, 2019

Dear Anonymous, Thank you choosing to stay at the Holiday Inn Roswell. We all wish you well on your travels and hope to see you again.

4

newer hotel right on main street

Everyone

Hotel was very clean and fresh. Front desk staff was friendly, although frequently hard to locate. Rooms were in great condition and beds were super comfortable. Pool and hot tub were fine. Restaurant wasn't anything to write home about. Food service times were limited and the food itself was only adequate at best. The bar did seem to be pretty happening and lively. Would be happy to stay here again.

By , from Tucson, AZ on Sep 4, 2018

Review comment responded on Sep 21, 2018

Dear Michael, Thank you for your recent stay with us here at the Holiday Inn Roswell. We will share this review with our Oasis staff to see what we can do to improve. Justin Jones Assistant General Manager Holiday Inn Roswell

5
Everyone

very nice hotel, clean, safe . Close to everything in Roswell, has a nice pool and hot tub

By , from Colorado on Aug 12, 2018

Review comment responded on Aug 15, 2018

Dear Ann, Thank you so much for staying with us here at the Holiday Inn. I am happy to hear you were comfortable while staying with us. I do want to offer a slight explanation on the breakfast. We are the full service Holiday Inn, and we do have another brand in our IHG family Holiday Inn Express that always has a free breakfast. That is one of the differences between express and the regular Holiday Inn. We really do hope to have you back again. Safe Travels, Justin Ramirez General Manager Holiday Inn Roswell

5
Everyone

The hotel was perfect. The staff was friendly and accommodating, even though I was a late arrival and check in, they were still just as nice. Room and bed were comfortable, especially the bed and four big soft fluffy pillows ! Bonus. And there is a Chili's within walking distance, which was great as it's one of my fav's and it was late so I needed a bite, so I got it to go and took it back to my comfy room ! Unfortunately, I didn't see any little green aliens or any space travelers of any type. But it was still a Great Stay !

By on Jul 1, 2018

Review comment responded on Jul 19, 2018

Dear Anonymous, Thank you a billion for the 5 stars! I am so happy our staff was able to leave a lasting impression with you. It is always nice hearing the great things about our hotel, and staff. We all hope to see you again. Hopefully next time there will be some little green people for you to see. Safe Travels, Justin Ramirez

5
Everyone

By , from Colorado on Mar 20, 2018

Review comment responded on Mar 23, 2018

Thank you so much for staying with us! We hope to have back real soon. Justin Ramirez

5

very nice - would stay again!

Everyone

The hotel was beautiful, nicely decorated, trendy, And impeccably clean. The staff was friendly, efficient and professional. The breakfast was a full breakfast off their restaurant menu - wow! And the room was spacious and clean.

By on Oct 5, 2017

Review comment responded on Oct 9, 2017

Dear Anonymous, Thank you so much for staying with us, and for your awesome review. We are so happy to hear that our staff was able to make an impression on you, and you were able to stay comfortably. We hope to see you agin in the future. Safe Travels, Justin Ramirez

5

great hotel

Everyone

Hotel was really clean and staff was helpful. Not terribly far from downtown Roswell.

By on May 9, 2017

Review comment responded on May 16, 2017

Dear Anonymous, Thank you so much for your awesome review of our hotel, we sure appreciate it. I am very happy to hear that you found our rooms clean and our staff helpful. We hope that next time you are in the area you make us your destination hotel. Safe Travels, Nikki L. Assistant General Manager Holiday Inn-Roswell

4

nice and new

Everyone

Thisis a new or at least new looking hotel. They did a great job.

By on Jan 22, 2017

Review comment responded on Jan 26, 2017

Dear Anonymous, Thank you so much for staying with us here in Roswell. It is so great to hear you liked our hotel. We all hope to see you again. Thank you, Justin Ramirez General Manager Holiday Inn Roswell

Holiday Inn Roswell, an IHG Hotel

3620 North Main Street, Roswell, NM 88201
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