Super 8 Rockford2.5 out of 5.0
Recent guest reviews
A very surly attendant; dirty hallway, dirty tables in breakfast area, dirty entrynarea. The place gives Super 8s a very bad name!
The room was not clean,the carpet in the room was dirty.We asked for blanket and they were in the wash and never got them..we sayed in a room with a sofa bed so we needed a blanket or too but never got them its sad:(
Room appeared to be clean. However, sink did not drain, there was no temperature control on the heating/air conditioning unit. Gnats swarmed around the sink, and a dead roach was found in the hair dryer.
The entire property looked like it was in the middle of remodeling. Luckily the price was appropriate for the mess that we saw. The bedroom looked OK and the bed was good but the bathroom area was terrible. I did not want to even get in the shower. Hope it is done soon. Maybe they should close until it is done.
I had to phone from my room to wake someone up to put out the breakfast. Front door remained locked & I had to circle the building to re-enter via another door. Again had to phone from my room to get her to come give me a receipt at checkout. Receipt marked "estimated" I noted later; also a charge for the safe for which there is no advance notice, nor a way to refuse its use. Looks like the "safe fee" is listed as "tax" on the receipt. Room was clean enough. Something lax here tho!
Falling into disrepair. Seriously needs carpet replacing. Disintetested / invisible stsff NO towels in room. Had to hunt for them. NO phone hookup, half of electricity out also..knock it down and rebuild it..
We were very disappointed, having stayed at many Super 8 hotels that were perfectly nice and acceptable. Not this one. The receptionist was so apathetic I wondered if she was fully awake. The hallway was filthy and had not been cleaned for days. The room was barely acceptable, but there was only tepid water and the suitcase rack was broken. We left as soon as we could the next morning - did not eat the breakfast offered so no comments there.
our room had no security chain. We had to find someone to give us the rest of our towels. There were ceiling tiles missing in bathroom. The tub dripped. The toilet had a soft seat which was broken. After following a large crowd of college students, the breakfast was almost gone and we had to get the girl at the front desk off her phone to replenish. When we checked out we were charged quite a bit more than we were told the bill would be but after bringing it to her attention she gave us a credit. That is the second bad Super 8 we have stayed in less than 2 months.
Hotel was being remodeled and in no way should they have been renting rooms. The first room they sent us too didn't even have beds set up. The beds were leaning against the walls.
Reserved a room with another motel only to arrive and discover it was unacceptable. First went to the Marriott and was told that a room would be $168 plus tax. Then went to Super 8. My wife and I were enthusiastically greeted and received a room that was awesome for $79.99. We couldn't have been happier. Thank you Super 8 staff.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- 24-hour front desk
Super 8 Rockford places you within a few miles (5 km) of Magic Waters Water Park and CherryVale Mall. This 50-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's near the airport and also within a 15-minute drive of Anderson Japanese Gardens.
Start your day off right with a free continental breakfast, served each morning from 6 AM to 9 AM. For a nice break, mingle with other guests at the free daily manager's reception.
Super 8 Rockford's 50 rooms are individually decorated and provide microwaves, refrigerators, and coffee makers. 40-inch TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
At Super 8 Rockford, guests have access to free WiFi in public areas, coffee in a common area, and express check-in. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free newspapers, a picnic area, and a TV in a common area.
Reviews from Trip Advisor
22% of guests recommend this hotelTotal of 292 reviews