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Recent guest reviews

The pillows are like sleeping on bags of cement. They keep other pillows in basement, but they still are not normal Hotel pillows. Just throw out these pillows!, everyone complains about them! We cannot get a good night’s rest on these pillows. We will never stay at this hotel ever again. The hotel does not put their guest’s comfort as a priority.

This is no doubt the most beautiful location in Rockford. I have enjoyed staying there many times. However, the ownership has changed so many times, and the theme has been damaged. When the antiques were present, the character was wonderful. Now, it has become just another hotel. It is no longer a unique property, other than for its magnificent location and view. It is the only property on the west side of the river. I had always excused the slightly more expensive rates due to its good fitness facility, and the breakfasts. The breakfasts are still very good, but the fitness facility and pool have fallen in quality. However, jacking the room rate by $60.00 on the weekends is borderline criminal. Certainly is, in my opinion, price gouging.

This was a beautiful property and very clean. The staff was also excellent.

It had a lovely river view from where breakfast was served. A good variety for breakfast. Enjoyed taking the nice walking bridge to a lovely park on the other side of the river. Nice large room but there were no safety bars in the shower.

I thought the reception staff were great. The elevator was dicey. The pool looked and smelled unappealing. I don't remember any fresh fruit at breakfast. For the cost I expect much better. This was Motel 6 at Hilton prices.

Really nice clean and quiet hotel. Five star in my opinion. Everything top notch.

The dark wood inside gives the building an old world atmosphere in spite of the modern rooms. The river gives a beautiful setting for the backside of the building.

It was surprising good due to its ratings. We did feel that our room even though it was very comfortable, may have at one time before have been a smoker’s room.

Excellent accommodations. The free breakfast was more than I expected, and the room was first class. I will plan on staying again.

The room was really spacious. One of the best hotels I been too. The bed was comfy and the room was clean. Great view of the lake.

Good clean room and pleasant staff. Adequate free breakfast. Great shower with plenty of water pressure. Location is on the edge of town next to a shopping center though it does have a river view from the dining room

W Riverside Blvd Rockford IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Riverview Inn & Suites, Ascend Hotel Collection places you within a few miles (5 km) of Wesley Willows Town Center and Javon Bea Hospital - Rockton. This 84-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay.


Rooms

The 84 accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

Riverview Inn & Suites, Ascend Hotel Collection features an indoor pool, free WiFi in public areas, and a conference center. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.

Room options

Standard Room, 2 Queen Beds, Non Smoking, River View

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Business Suite, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Riverview Inn & Suites, Ascend Hotel Collection

Everyone (6) Couples (3) Family (7)
4
Everyone

By on Sep 4, 2020

Review comment responded on Oct 7, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3
Partner Couples Family

The pillows are like sleeping on bags of cement. They keep other pillows in basement, but they still are not normal Hotel pillows. Just throw out these pillows!, everyone complains about them! We cannot get a good night’s rest on these pillows. We will never stay at this hotel ever again. The hotel does not put their guest’s comfort as a priority.

By on Dec 17, 2019

Review comment responded on Dec 27, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Everyone

By on Nov 1, 2019

Review comment responded on Dec 27, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Family

This is no doubt the most beautiful location in Rockford. I have enjoyed staying there many times. However, the ownership has changed so many times, and the theme has been damaged. When the antiques were present, the character was wonderful. Now, it has become just another hotel. It is no longer a unique property, other than for its magnificent location and view. It is the only property on the west side of the river. I had always excused the slightly more expensive rates due to its good fitness facility, and the breakfasts. The breakfasts are still very good, but the fitness facility and pool have fallen in quality. However, jacking the room rate by $60.00 on the weekends is borderline criminal. Certainly is, in my opinion, price gouging.

By on Oct 21, 2019

5
Family with small children Family

This was a beautiful property and very clean. The staff was also excellent.

By on Sep 6, 2019

Review comment responded on Sep 7, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Sep 2, 2019

Review comment responded on Sep 7, 2019

Thanks for staying with us. We appreciate your feedback!

5
Family

It had a lovely river view from where breakfast was served. A good variety for breakfast. Enjoyed taking the nice walking bridge to a lovely park on the other side of the river. Nice large room but there were no safety bars in the shower.

By on Aug 18, 2019

Review comment responded on Aug 21, 2019

Thank you for your feedback! We look forward to seing you again!

3
Partner Couples

I thought the reception staff were great. The elevator was dicey. The pool looked and smelled unappealing. I don't remember any fresh fruit at breakfast. For the cost I expect much better. This was Motel 6 at Hilton prices.

By on Aug 12, 2019

Review comment responded on Aug 12, 2019

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Family

Really nice clean and quiet hotel. Five star in my opinion. Everything top notch.

By on Aug 8, 2019

Review comment responded on Aug 12, 2019

Thank you for your feedback, we hope to see you again!

5
Family

The dark wood inside gives the building an old world atmosphere in spite of the modern rooms. The river gives a beautiful setting for the backside of the building.

By on May 12, 2019

Review comment responded on May 14, 2019

Thank you so much for staying with us and sharing your experience with your perfect review. It's a great time of the year to enjoy the nature we have around us and hope to see you again.

Riverview Inn & Suites, Ascend Hotel Collection

700 W Riverside Blvd, Rockford, IL 61103
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