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Recent guest reviews

Room was nice but no river views anywhere

Very nice and helpful staff. Our king room was very spacious and clean, with updated bathroom. Attention should be given to cleaning windows and the area between the hotel and the river so that guests can enjoy the view.

was good

This property was once beautiful but the outside has not been maintained. Our room overlooked the River, but the vegetation under the tall trees is so overgrown that you cannot see the river. The hotel sits far from the street, and guests must drive through the parking lot of the former restaurant and event center that look abandoned. The hotel lobby has some beautiful, ornate trim that may have been imported. It would be wonderful if this entire property could be fully restored.

Very friendly helpful staff. Rooms are spacious and clean. I have stayed there several times and will again.

Chose a local Hotel to support the community and what a mistake. Got stuck in the ADA Unit “as the only King left”, in a large hotel with low occupancy. The room was not cleaned well....bathroom floor was dirty, as was the window exterior. The Pool was under renovation, so there went the only amenity. The Lobby looked like a VFW hall. Staff was friendly but offered zero response to these complaints. Location was on the River, but there are heavy trees that need trimming so you can see it, not to mention a clean window would assist with the view. DONT STAY HERE!

The pillows are like sleeping on bags of cement. They keep other pillows in basement, but they still are not normal Hotel pillows. Just throw out these pillows!, everyone complains about them! We cannot get a good night’s rest on these pillows. We will never stay at this hotel ever again. The hotel does not put their guest’s comfort as a priority.

This is no doubt the most beautiful location in Rockford. I have enjoyed staying there many times. However, the ownership has changed so many times, and the theme has been damaged. When the antiques were present, the character was wonderful. Now, it has become just another hotel. It is no longer a unique property, other than for its magnificent location and view. It is the only property on the west side of the river. I had always excused the slightly more expensive rates due to its good fitness facility, and the breakfasts. The breakfasts are still very good, but the fitness facility and pool have fallen in quality. However, jacking the room rate by $60.00 on the weekends is borderline criminal. Certainly is, in my opinion, price gouging.

This was a beautiful property and very clean. The staff was also excellent.

It had a lovely river view from where breakfast was served. A good variety for breakfast. Enjoyed taking the nice walking bridge to a lovely park on the other side of the river. Nice large room but there were no safety bars in the shower.

I thought the reception staff were great. The elevator was dicey. The pool looked and smelled unappealing. I don't remember any fresh fruit at breakfast. For the cost I expect much better. This was Motel 6 at Hilton prices.

Really nice clean and quiet hotel. Five star in my opinion. Everything top notch.

The dark wood inside gives the building an old world atmosphere in spite of the modern rooms. The river gives a beautiful setting for the backside of the building.

W Riverside Blvd Rockford IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Riverview Inn & Suites, Ascend Hotel Collection places you within a few miles (5 km) of Wesley Willows Town Center and Javon Bea Hospital - Rockton. This 84-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay.


Rooms

The 84 accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

At Riverview Inn & Suites, Ascend Hotel Collection, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 2 Queen Beds, Non Smoking, River View

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Business Suite, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Riverview Inn & Suites, Ascend Hotel Collection

Everyone (11) Couples (5) Family (10)
3
Family

Room was nice but no river views anywhere

By on Sep 6, 2021

Review comment responded on Sep 13, 2021

Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, The Management Team Riverview Inn & Suites

5
Everyone

By on Aug 9, 2021

4
Partner Couples

Very nice and helpful staff. Our king room was very spacious and clean, with updated bathroom. Attention should be given to cleaning windows and the area between the hotel and the river so that guests can enjoy the view.

By on Jun 30, 2021

Review comment responded on Jul 13, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5
Business Business

was good

By on Jun 29, 2021

Review comment responded on Jul 13, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Partner Couples

This property was once beautiful but the outside has not been maintained. Our room overlooked the River, but the vegetation under the tall trees is so overgrown that you cannot see the river. The hotel sits far from the street, and guests must drive through the parking lot of the former restaurant and event center that look abandoned. The hotel lobby has some beautiful, ornate trim that may have been imported. It would be wonderful if this entire property could be fully restored.

By on Jun 26, 2021

Review comment responded on Jul 13, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

1
Everyone

By on Jun 25, 2021

Review comment responded on Jul 13, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

5
Family

Very friendly helpful staff. Rooms are spacious and clean. I have stayed there several times and will again.

By on Jun 17, 2021

Review comment responded on Jun 22, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2
Everyone

Chose a local Hotel to support the community and what a mistake. Got stuck in the ADA Unit “as the only King left”, in a large hotel with low occupancy. The room was not cleaned well....bathroom floor was dirty, as was the window exterior. The Pool was under renovation, so there went the only amenity. The Lobby looked like a VFW hall. Staff was friendly but offered zero response to these complaints. Location was on the River, but there are heavy trees that need trimming so you can see it, not to mention a clean window would assist with the view. DONT STAY HERE!

By on May 12, 2021

Review comment responded on May 12, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

5
Everyone

By on Apr 12, 2021

Review comment responded on May 20, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5
Everyone

By on Dec 20, 2020

Review comment responded on Jan 3, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Riverview Inn & Suites, Ascend Hotel Collection

700 W Riverside Blvd, Rockford, IL 61103
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