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Recent guest reviews

Rooms too small. Plenty of children everywhere. Rooms outdated. However, everything was cleaned.

The cost is not commensurate with the quality of the room and the serviced provided. The property does not seem sparkly clean, and the room appointments are not Hilton standard, but are very basic. The breakfast is not complementary. I won't stay there again. The Staybridge Inn and Suites has much better housekeeping, room amenities, excellent full breakfast included, super staff, and is pet-friendly. I will always stay there from now on during my regular trips to Rockford.

Large room, super comfortable bed, very quiet & clean.

Nice clean hotel. Convenient location. Free coffee and tea in the morning with flavored creamer. Nice pool. Staff is friendly. Bed was a little firm for me, but I like a softer bed in general.

Breakfast and staff were amazing . Facility was clean, attractive and comfortable. I did have a noisy refrigerator in my room and the highway traffic was quite loud

Very nice Hotel but not ideal with children. Suites dont have separate space from your kids and there is no brealfast included with your stay.

Great staff who was welcoming and helpful. Maid service was exceptional. Nice accomodations.

Was there for a family wedding. There was no hot water on Saturday night and Sunday morning, water heater problems. Location was great for us, reception people very helpful but cleaning crew forgot to clean and make up the beds on Saturday night for my daughter. Received free breakfast for our trouble. Hotel lobby is very comfortable, with free coffee and water.

Staff very personable. Business Center was very convenient and loved that it was located adjacent to front desk...made me feel safe using it late at night. Hotel had restaurant but opted not to dine their due to lack of privacy as the tables were part of the lobby setting. Near Starbucks, Walmart and restaurants nearby so an added plus for location. I signed up for Hilton Honors Reward program but staff could not add to my stay due to a system issue...frustrating but did online form to add...still waiting on that. Overall, I would stay here again.

We like staying at Hilton Gardens when we travel because we always get a consistent experience of a clean room. We also appreciate that the amenities are consistent and that the locations are generally newer buildings.

This hotel has an excellent location to I90. It's clean and well-kept. The staff was pleasant and helpful. I did not eat at the hotel. There was a wedding taking place and I never heard it. The a/c worked well and wasn't too loud. My only complaint was that the room was cleaned upon my arrival but had not had it's final inspection so that the draws were all open and my room phone did not work. This was probably an exception and that's why I rated this hotel positively. I would stay here again.

Decent hotel in a decent area. The staff was friendly and over the place was clean an quite except for all the kids going back and forth from the pool.

We had a handicap accessible room that was Outstanding. The 0 entry pool was a plus too.

Under major reservations so some of the facilities were not availible. Stayed in a newly renovated room. Very nice with large workspace and firm beds. On site restaurant was convenient but with limited menu. Other options were nearby. Staff was very courteous and helpful.

We were only there for 12 hours, but it was enjoyable. The staff that we spoke to were courteous, the bed and other room furnishings very comfortable. Although it is positioned very close to the highway, it is nicely soundproofed against outside noise. Overall, a pleasant experience.

We stayed in Rockford for a softball tournament and chose this hotel bc of the kiddie waterpark. Great for kids 4 and under! Pull out couch was not very comfortable. Wish they didn't have the restaurant ($9.95/ person) and offered a continental breakfast!

I was attending a conference within the hotel for 3 days. I was able to obtain my room when I arrived prior to check in time. Room was clean, comfortable, and quiet. Staff at the front desk was very helpful. My only complaint would be asking for a late check out. The desk entered late check out and said it was no problem. I stopped in the room prior to late check out time and house keeping was in the room and had my stuff all in the corner. It was also a bit more expensive than other hotels in the area.

Clean room, friendly staff, nothing that will blow you away but a decent hotel at a fair price. I'd go back if visiting rockford again.

Walton St Rockford IL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Midway Village & Museum Center is within 2 miles (3 km) of Hilton Garden Inn Rockford while other popular attractions such as Magic Waters Water Park are within 3 miles (5 km). This 3-star hotel has 135 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Hilton Garden Inn Rockford's 135 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect 40-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Fans, safes, and ironing boards are also standard.


Property features

Hilton Garden Inn Rockford features an indoor pool, a children's pool, and a 24-hour fitness center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and a conference center.

Room options

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

King bed with whirlpool

1 King Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Rockford

Everyone (4) Couples (10) Business (2) Family (8) Friends (1) Other (3)
3
Partner Couples

Rooms too small. Plenty of children everywhere. Rooms outdated. However, everything was cleaned.

By on Mar 5, 2020

Review comment responded on Mar 7, 2020

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5
Everyone

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Dear Valued Guest, It is great to hear you had a 1st class stay with us! Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Sincerely, Hilton Garden Inn Rockford Management Team

2
Partner Couples Family

The cost is not commensurate with the quality of the room and the serviced provided. The property does not seem sparkly clean, and the room appointments are not Hilton standard, but are very basic. The breakfast is not complementary. I won't stay there again. The Staybridge Inn and Suites has much better housekeeping, room amenities, excellent full breakfast included, super staff, and is pet-friendly. I will always stay there from now on during my regular trips to Rockford.

By on Oct 25, 2019

Review comment responded on Oct 28, 2019

Dear Traveler: Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience with the cost and cleanliness of the hotel. Our management team plans to look into your concerns and address them immediately in an effort to make improvements. Thank you bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Rockford. Sincerely: Hilton Garden Inn Rockford Management Team

5
Everyone

By on Sep 23, 2019

Review comment responded on Oct 4, 2019

Dear Valued Guest, It is great to hear you had a 1st class stay with us! Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Sincerely, Hilton Garden Inn Rockford Management Team

5
Partner Couples Business Business

Large room, super comfortable bed, very quiet & clean.

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

Dear dnj: It is great to hear you had a 1st class stay with us! Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Sincerely, Hilton Garden Inn Rockford Management Team

4
Partner Couples Family

Nice clean hotel. Convenient location. Free coffee and tea in the morning with flavored creamer. Nice pool. Staff is friendly. Bed was a little firm for me, but I like a softer bed in general.

By on Jul 4, 2019

Review comment responded on Jul 5, 2019

Dear Valued Guest: Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Hilton Garden Inn Rockford Management Team

5
Family Family

Breakfast and staff were amazing . Facility was clean, attractive and comfortable. I did have a noisy refrigerator in my room and the highway traffic was quite loud

By on Jul 3, 2019

Review comment responded on Jul 5, 2019

Dear Guest, Thank you so much for the great review and shouting out our amazing breakfast and staff! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Hilton Garden Inn Rockford Management Team

4
Everyone

Very nice Hotel but not ideal with children. Suites dont have separate space from your kids and there is no brealfast included with your stay.

By , from Minnesota on Sep 1, 2018

Review comment responded on Sep 21, 2018

Dear KQ: Thank you for your feedback. I am happy to hear you enjoyed your stay though I apologize you were not satisfied with your room type. In the future, please inquire about our two room Parlor Suite, which has a living room with a pull out sofa and a separate bedroom. All of our room types can also be booked on our Bed & Breakfast Package, which will include the cost of breakfast for you and any registered guests during your stay. If you have any questions, please feel free to contact us directly at HGIFrontDesk@NCGHotels.com

4
Everyone

Great staff who was welcoming and helpful. Maid service was exceptional. Nice accomodations.

By on Sep 15, 2016

3

just ok!

Other

Was there for a family wedding. There was no hot water on Saturday night and Sunday morning, water heater problems. Location was great for us, reception people very helpful but cleaning crew forgot to clean and make up the beds on Saturday night for my daughter. Received free breakfast for our trouble. Hotel lobby is very comfortable, with free coffee and water.

By on Oct 20, 2015

Hilton Garden Inn Rockford

7675 Walton St, Rockford, IL 61108
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