Friendly staff, breakfast was good, and liked that they had recycling bins in the main lobby.
Overall, the stay was great!!
Hotel lacks quality. Also there was nowhere on the website saying that the jacuzzi would be drained due to Covid. This hotel is next to a bus station as well a number of sleazy hotels which brings a shady crowd to the area. I felt uncomfortable just having my car in the parking lot because there were sketchy junkies lurking in the lot at almost all times. Money well spent? Not at all, I wish I would have paid a tiny bit more to stay at the embassy suites on the riverfront
Everything was excellent only the pool water was nasty salty bad
The staff was friendly, and the room was perfect! We loved the convenience of the location too! We felt very safe with the cleanliness during Covid. We'd definitely choose this hotel for another stay.
Clean, friendly staff...overall great place to stay.
One of the cleanest, most comfortable, ugraded hotel rooms I've stayed in. I actually didn't want to leave!!! Great free breakfast included. Definitely have to do again.
A fine place I'd stay there again if in the Rockford area.
Friendly staff, they called up to room after arriving to make sure everything was agood and if we needed anytging. Cleanest hotel shower I've been in. Good variety continental breakfast. Would definitely stay there again. Didn't use the pool or workout room but was clean.
Staff was friendly, rooms were clean / updated, pool area was nice. Lots of food options near by.
Stayed at this location while traveling for business. Easy access off the interstate and the location had many places to eat nearby. The hotel was clean and the staff was very friendly and helpful.
Hotel is clean, breakfast is included and is good (coffee was more than adequate), plenty of parking and nearby places to eat. Room was comfortably sized. Pillows firm enough. Blankets just about right. Air conditioning didn't work very well. Setting temp at 72 meant room was too cold. Setting temp at 73 meant room was too hot. All in all would stay here again. Usually a lot cheaper than Hilton Garden Inn right next door.
We were pleasantly surprised at how clean everything was. The room was a decent size and staff were very welcoming and accommodating. However, we awoke to the fire alarm. I first felt the door, which was not hot, so we went into the hall and then outside with all the other guests, most of whom were in their sleep clothes or underwear. Two fire trucks came and the firemen proceeded to check some wiring. I was happy that staff called the fire department immediately; so, no one was hurt. We went back to our room and continued getting ready with the alarm still blazing; then, we left. It was an interesting way to wake up but as long as everyone was unhurt, it remains an interesting story we can tell.
The hotel is very nice and the staff very friendly, but there were some amenities that were missing at that price. It would have been nice to have a mini-fridge. We went to the Anderson Japanese Gardens, which is a very beautiful place to visit. It was an enjoyable trip, and the hotel was very nice.
Me and my husband finally it a date night and it was perfect the staff was great they helped me plan a surprise for him and everything! Great night sleep bed was super comfy and the breakfast wasn't bad either.
Staff here are excellent...small pool but adequate.
Fairfield Inn & Suites by Marriott Rockford places you within 2 miles (3 km) of Midway Village Museum and Midway Village & Museum Center. This 106-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Free continental breakfast is served each morning from 7 AM to 9:30 AM.
The 106 accommodations feature sitting areas. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.
At Fairfield Inn & Suites by Marriott Rockford, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
Friendly staff, breakfast was good, and liked that they had recycling bins in the main lobby.
Overall, the stay was great!!
So glad to hear that we were able to meet all your expectations and deliver a great stay overall!
Thanks for taking the time to share your excellent rating. We will share your rating with the team members.
Hotel lacks quality. Also there was nowhere on the website saying that the jacuzzi would be drained due to Covid. This hotel is next to a bus station as well a number of sleazy hotels which brings a shady crowd to the area. I felt uncomfortable just having my car in the parking lot because there were sketchy junkies lurking in the lot at almost all times. Money well spent? Not at all, I wish I would have paid a tiny bit more to stay at the embassy suites on the riverfront
Everything was excellent only the pool water was nasty salty bad
Thanks for the excellent rating. We have looked into the pool situation and want to thank you for bringing it to our attention. When checking pool chemicals, everything appears to be in order.
The staff was friendly, and the room was perfect! We loved the convenience of the location too! We felt very safe with the cleanliness during Covid. We'd definitely choose this hotel for another stay.
Thanks Rm for taking the time to comment on your stay. We are excited to find that you enjoyed our friendly staff and exceptionally clean hotel.
We are glad you had a nice stay but would love to know how we could have made it better.
We are very excited to see your excellent rating for your recent stay. Looking forward to your next visit.
Clean, friendly staff...overall great place to stay.
Thanks for the excellent rating, we look forward to seeing you again soon.
We are excited to hear that you enjoyed our friendly staff and our breakfast buffet. We hope to welcome you back again soon.