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Staybridge Suites Rockford

3.0 out of 5.0

Recent guest reviews

We recently stayed here for 5 weeks due to a fire in our home. We were so impressed by the kindness of every employee we encountered during our stay-especially Shauntae-she is a gem! The room was very comfortable and clean. It was helpful having a free laundry room on site. Breakfast buffet everyday was great too. Monday-Wednesday nights they have "Social" which is dinner along with beer and wine-what's not to love! While we were extremely happy to go home once the renovations on our home were complete-we now know where to send out of town guests or anyone else who ends up needing a long term stay. Thank you again to the entire staff for your outstanding customer service and friendliness!

This is our second time coming to this hotel, and it is still just as nice as it was 2 years ago. Check in was super easy, and the entire staff was very friendly. Our room was large, clean and comfortable, with all of the amenities of home. We had to leave the hotel early before breakfast began, but were able to take coffee, muffins and fruit in a "to go" back which was provided. We really appreciated that! We will definitely stay at this hotel whenever sports or other events bring us to the area.

Stayed here to give the kids something fun to do for new years. Thought the indoor pool would be a good experience. It was freezing. Went to complain and the staff called the general manager in to fix it. 3 hours later I went to the front desk because the pool was still freezing and the GM was up there in a camo sweatshirt casually talking to an employee. I asked about the pool and he said he's done all he can do. Our kids could not get in because it was still so cold. The GM gave little concern to customer satisfaction at all. There were other families complaining about it as well. At one point there were multiple toddlers in the hot tub because it was too cold for the families with kids to have them in the pool. When families go to a hotel for new years with kids it is probably to swim. I will never go back and will continue to tell everyone I see what a horrible GM there is and how customer satisfaction is at the bottom of his unprofessional priority.

We stayed here during recent travels. Just needed one night, but this is an extended stay hotel. Rooms a large and clean. They have large fridges, stones and more. This is a pet friendly hotel. Plenty of parking, but full. Just off a busy road with all kinds of places to eat. Will defenitly stay here next trip through. Free breakfast was pretty good, but has limited choices.

Traveling with one Rhodesian ridgeback for Thanksgiving, and we were welcomed warmly with our 88lb gentle dog for only 25$ extra. The place is so well maintained and clean! Our only disappointment was a late start for breakfast (7:30) and we had to leave at 6, therefore stuck with Mickey D. 🐽 We will be back again!

Great place friendly staff room was clean and comfortable breakfast and social were great housekeeping staff were helpful and courteous best place to stay in rockford and thanks to Lucy Claudia Fabiola Norma Juanita Sandra for there making me feel at home I will definitely be back

We stayed here several years ago, and many of the staff were the same, and just as welcoming as our first stay. We received a friendly greeting from everyone, including a smile throughout our entire stay. Were thanked for our Platinum membership and had an upgraded suite ready for our check in. The suite was comfortable, clean and modern with a good bed. Also, GREAT food service. The breakfast and social meal were high quality and tasty, and well attended to. Enjoyed the Mexican salad bar and chicken entree.

We stayed at this hotel for a week at the beginning of June while we visited the new addition to our family. This is a very good hotel offering excellent service and value for money. This staff were very helpful, suite very well equip, and the breakfast on offer was more than adequate. You can even take away a bag of snacks way which be anything on offer at breakfast. They also provide free food and drinks on two evenings a week. The hotel has a swimming pool and hot tub and a fitness centre which is of a good standard. The only disappointment was the hot tub due to the pressure jets not working. Attempts were made to immediate fix the problem when I informed the staff but I do question how often the facilities are checked because on a previous review this was highlightly 10 months ago. That said we would stay here again on a return visit.

Great hotel, clean room, quiet hotel, they care about their guests. You need to sign a quiet contract which helps with any loud neighbors which we did not have. This is an extended stay hotel. We only stayed one night but wish we would of needed to stay longer! Breakfast was fine, had staff to clean up and replenish. Would definitely stay again. Close to shopping and interstate.

My husband and I stayed at this hotel last night because we were in town for a Miranda lambert concert. I picked it based on reviews on here and it was pet friendly. This hotel is extremely clean, quiet with very comfy beds. The front desk staff were friendly and nice. The rooms are huge with a kitchenette. The location is right off the highway and close to restaurants. It's a bit more pricey than some of the other hotels on the same strip- but it's worth the few extra dollars. When I return to Rockford- it is the only hotel I will stay at- it's that great.

633 North Bell School Road Rockford IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Staybridge Suites Rockford places you within a few miles (5 km) of Magic Waters Water Park and CherryVale Mall. This 86-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. Anderson Japanese Gardens is also within a 15-minute drive.


Dining

Free buffet breakfast is included with your stay.


Rooms

The 86 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

Guests staying at Staybridge Suites Rockford enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 152 reviews