It was a nice affordable hotel. Coffee was terrible but loved everything else!
Unfortunately we had many problems with our stay. Fortunately we had encountered some of the best people who work in the hotel business!!! Our room had many issues, but we were unable to switch to another room because the hotel was booked for the night. The staff was beyond accommodating! We would definitely stay here again!!!
The staff was amazingly polite and attentive, we would definitely stay there again
The bed slept well nice hotel. Seemed a bit pricy for the size of the room but overall I had a great experience there.
I arrived at the hotel with car trouble, and the staff was superlative in giving me their help and support. I was pleasantly surprised to find that this hotel employs the European system of energy conservation, in which the key card inserted in a slot in the wall activates the lights. My room was spotless and the mattress incredibly comfortable. My only disappointment was that the complementary breakfast was continental, but there were several quick food places nearby, within walking distance.
Nice hotel - room was kind of small but being that this is our 6th hotel in 7 days, it might just be me. Everything was very clean, staff was super nice in helping us find a place for dinner and a local Target.
Comfortable bed but what is with these "hotel" pillows? Can't any of the hotels provide king size pillows to go with a king size bed and not have a collection of little pillows that have lost their fluff?
We enjoyed the staff, the spacious room, the proximity to the interstate and the fair price for the level of accomodation. We intend to make this our regular stop on our future trips to Tanglewood.
Located 1.9 mi (3.1 km) from Marketplace Mall, Fairfield by Marriott Rochester Henrietta/University Area is within a 10-minute drive of other popular attractions like Rochester Institute of Technology. This 63-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
Fairfield by Marriott Rochester Henrietta/University Area's 63 rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include free newspapers, phones, and ironing boards. Housekeeping is available on request.
Guests staying at Fairfield by Marriott Rochester Henrietta/University Area enjoy an indoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
It was a nice affordable hotel. Coffee was terrible but loved everything else!
Thank you so much for taking the time to provide feedback on your stay. We hope to see you again soon!
Thank you so much for taking the time to provide feedback on your stay. If there was anything we could have done to improve your time here with us, please do not hesitate to reach out!
Unfortunately we had many problems with our stay. Fortunately we had encountered some of the best people who work in the hotel business!!! Our room had many issues, but we were unable to switch to another room because the hotel was booked for the night. The staff was beyond accommodating! We would definitely stay here again!!!
Thank you so much for your kind words! I am so sorry to hear about the problems you encountered during your stay. Please feel free to reach out directly to let us know exactly what they were to avoid them from happening in the future.
The staff was amazingly polite and attentive, we would definitely stay there again
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Fairfield Inn Rochester Henrietta/University Area. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
The bed slept well nice hotel. Seemed a bit pricy for the size of the room but overall I had a great experience there.
I arrived at the hotel with car trouble, and the staff was superlative in giving me their help and support. I was pleasantly surprised to find that this hotel employs the European system of energy conservation, in which the key card inserted in a slot in the wall activates the lights. My room was spotless and the mattress incredibly comfortable. My only disappointment was that the complementary breakfast was continental, but there were several quick food places nearby, within walking distance.
Nice hotel - room was kind of small but being that this is our 6th hotel in 7 days, it might just be me. Everything was very clean, staff was super nice in helping us find a place for dinner and a local Target.
Comfortable bed but what is with these "hotel" pillows? Can't any of the hotels provide king size pillows to go with a king size bed and not have a collection of little pillows that have lost their fluff?
We enjoyed the staff, the spacious room, the proximity to the interstate and the fair price for the level of accomodation. We intend to make this our regular stop on our future trips to Tanglewood.
Thank you so much for taking the time to provide feedback on your stay. We hope to see you soon!