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Recent guest reviews

Older than advertised rooms. But generally clean and nice staff. Nice quiet location.

It was the BEST HOTEL I EVER STAY AT.. I WILL STAY HERE AGAIN, THIS IS A KEEPER FOR ME. I LOVE IT.

Excellent property. Wish we could have stayed longer, but we are on a multi-state road trip.

Renovated, comfortable rooms with 2 TVs. Separation between bedroom and living area. Good location

Couldn't find anything I didn't like. The rooms were clean and I LOVED the layout!

Rooms were modern and nice high ceilings making the rooms feel bigger. Housekeeping was not good and that seriously affected our satisfaction. The first room we were in hadnt been vacuumed from the previous guest. The management transferred us to another room which had additional issues. Everything else was great!

I liked the layout of the common space/lobby/bar area - very inviting. The staff was wonderful - very friendly and eager to please. The breakfast on the weekend was fine but not worthy of excellent. Why do they have fruit on the weekdays but not on the weekends?

They skimp on of all things...cable tv!!!. We left a bar after watching the first period of the Stanley Cup playoffs, rush back to our room to find out we can't watch the game on the tv in our room or in the lobby. What kind of cheap idiot made the decision to buy the very basic tv package for the hotel guests..especially after paying $200 / night ??!!! I'll bet Motel 6 had it on. Ridiculous.

Needed a 2 bedroom suite for a family and this hotel delivered. Good breakfast with hot and cold options, has parking under the hotel which helped because it was raining when we got there, staff made my family feel at home, and the free Roanoke Trolley passed by which gave a free tour of downtown. Overall we enjoyed this hotel and will use it again if we are in the Roanoke area.

The staff was amazing! We had family in the hospital nearby and they were so supportive and accommodating - we arrived late, had issues with our reservations (our fault, not theirs) and needed to add a day to our stay. They worked with us every step of the way and made sure that we didn't have to worry about our accommodations, but could focus on family. The room was large, clean and comfortable, and the divider between the bed and the sitting area allowed my husband and I to switch off working and sleeping.

Room was not clean upon arrival. We had to call down to the front desk for someone to vacuum and take out the trash that was left in the room.

Wonderful hotel. Had a kind of Scandinavian flavor to it with mid century like decor.

Our stay was great, staff was awesome. Parking garage under hotel was convient ,wewere on the first floor so the bathroom tile was freezing cold however the hotel already had a crew of workers looking at how to fix that problem ..easy fix for us was wearing sock booties..Hotel had its own resturant with great food and workers..the decorations for Christmas were beautiful..The view from the resturant was great, you could see the famous Ronoake star lit up at night..many attractions and downtown was within 5 to 10 mins including Black Dawag Salvage. .Staff was very helpful about suggesting things to do and directions

Was a little concerned about the location when we saw the construction going on but it ended up not being a problem at all, and was very convenient to get to the Mill Mountain Star and Blue Ridge Parkway. Staff was all very pleasant and our bartender/waiter (forgot to get his name!) went above and beyond. Had an enjoyable dinner right in the hotel - nice to be able to do so after a long drive. Nice amenities, clean and comfortable room/suite.

Reserve Ave SW Roanoke VA

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

SpringHill Suites by Marriott Roanoke places you within 2 miles (3 km) of popular sights like Center in the Square and Science Museum of Western Virginia. This 127-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free breakfast is included with your stay and is served on weekends. This hotel is home to a bistro and a bar/lounge. Get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect free WiFi and LCD TVs with cable channels and Netflix. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sofa beds, refrigerators, and microwaves.


Property features

At SpringHill Suites by Marriott Roanoke, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and laundry facilities.

Guest reviews for SpringHill Suites by Marriott Roanoke

Everyone (21) Couples (5) Business (3) Family (8) Other (2)
4
Family

Older than advertised rooms. But generally clean and nice staff. Nice quiet location.

By on Sep 19, 2022

Review comment responded on Sep 21, 2022

Dear Olufemi,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Best regards,Ari H.AGM

5
Everyone

By on Jun 17, 2022

5
Everyone

By on May 31, 2022

5
Partner Couples

It was the BEST HOTEL I EVER STAY AT.. I WILL STAY HERE AGAIN, THIS IS A KEEPER FOR ME. I LOVE IT.

By on Nov 22, 2021

Review comment responded on Nov 25, 2021

Dear Bisceglia, Thank you for the amazing review! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. I will share your comments with the entire hotel team as critical way of understanding how continue to deliver exceptional service to guests like you. Thank you for staying with us and we look forward to your next visit. Best regards, Ari H. AGM

5
Partner Couples

Excellent property. Wish we could have stayed longer, but we are on a multi-state road trip.

By , from Salem on Sep 30, 2021

Review comment responded on Oct 5, 2021

Dear Stephanie, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the SpringHill Suites Roanoke. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the SpringHill Suites Roanoke and we hope to welcome you back in the near future! Warm regards, Ari H. AGM

5
Everyone

By on Mar 1, 2021

Review comment responded on Mar 17, 2021

Dear Valued Guest, Thank you so much for the perfect rating! We hope to welcome you back in the near future. Warm regards, Ari H AGM

5
Everyone

By on Jan 30, 2021

Review comment responded on Feb 11, 2021

Dear Valued Guest, Thank you for staying with us and for giving us a perfect rating! I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Warm regards, Ari H. AGM

4
Family Family

Renovated, comfortable rooms with 2 TVs. Separation between bedroom and living area. Good location

By , from WV on May 21, 2020

5
Everyone

By on Feb 18, 2020

Review comment responded on Feb 23, 2020

Dear Valued Guest, Thank you for staying at the SpringHill Suites Roanoke and for your feedback. We appreciate you giving us a perfect rating. Please don't hesitate to reach out to us next time your in town. Warm regards, Ari H. AGM

5
Partner Couples Family

Couldn't find anything I didn't like. The rooms were clean and I LOVED the layout!

By on Oct 15, 2019

Review comment responded on Oct 15, 2019

Dear Valued Guest, We appreciate you staying with us and for your wonderful review. We hope to welcome you back to our hotel in the near future. Warm regards, Ari H. AGM

SpringHill Suites by Marriott Roanoke

301 Reserve Ave SW, Roanoke, VA 24015
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