Holiday Inn Express & Suites Roanoke – Civic Center by IHG

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM
• Check-out: 11:00 AM
• Minimum check-in age: 21

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• Guests must contact this property in advance to reserve cribs/infant beds.
• This property accepts credit cards and debit cards. Cash is not accepted. 
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Only bookings from non-local guests are accepted. Guests whose residence is within 60 mi (96.56 km) of the property will not be allowed to check in.
• This property uses eco-friendly cleaning products.
• Parties and events (including family gatherings, weddings and other events) are allowed on site.
• Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
• Cashless payment methods are available for all transactions.
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

• The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
• Registered guests are the only ones allowed in guestrooms.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• No alcohol is served at Holiday Inn Express & Suites Roanoke – Civic Center by IHG.
• No rollaway or extra beds are available.
• Noise-free rooms can't be guaranteed.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).