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Recent guest reviews

Clean property, great customer service. Not walkable to downtown, 3 min by car

Upon check in very satisfied with property.Front desk staff very polite and friendly. Cookies at front desk excellent. Room was excellent no complaints. Would refer to stay there to anyone. Very 😃. Breakfast was dynamite. Very pleased.

I loved the staff. They were really friendly. I also liked the bathroom believe it or not. It was so clean and it was well designed. I didn’t love the breakfast. The breakfast wasn’t great. There was oatmeal, pancakes from a machine and eggs but it all felt heavily processed food.

Very friendly staff , clean room, convenient to get back on interstate

Every one of the staff members was very polite and helpful. The room was clean, with plenty of items like towels. I would stay here again anytime. Thank you!

Nice area,quiet and comfortable surroundings. The front desk people were friendly and helpful.

When we checked it we were given a room that someone was already staying in. When we went back to the desk he acted like we were crazy. Guy at desk didn’t know what he was doing.

Not applicable at this time . Not really applicable, can’t force people to say something, sorry but good place just like others

Spoke with staff later the morning of checking in to confirm a reservation and let them know we’d be there shortly after noon and there was no issues. Once we arrived around 1:30 pm, we was told our rooms were not ready and had to wait until 4pm to check in. Rooms were 80 degrees and took forever to cool down. Won’t be going back.

Overall it very good experience to stay at this hotel. Only thing bothered us was the air conditioning.

Very good, functional hotel esp for one night layover during college tour. Front desk staff very nice and helpful. Walking distance to downtown Roanoke. Breakfast very well stocked. Room air quality was too dry is my only complaint.

Gainsboro Rd Nw Roanoke VA

Hotel highlights

  • Walking distance to Berglund Center
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking

Berglund Center is a short stroll from Comfort Inn Roanoke Civic Center, and other popular attractions like Valley View Mall are within a few miles (5 km). This 97-room hotel welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6:00 AM to 10:00 AM.


Rooms

All of Comfort Inn Roanoke Civic Center's 97 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are other standard amenities.


Property features

Guests of Comfort Inn Roanoke Civic Center enjoy a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Comfort Inn Roanoke Civic Center

Everyone (16) Couples (15) Business (11) Family (17) Friends (3) Other (3)
5
Everyone

Clean property, great customer service. Not walkable to downtown, 3 min by car

By on Jan 9, 2021

Review comment responded on Jan 11, 2021

Dear Valued Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to serving you again in the future. Best Regards,

2
Everyone

By on Nov 29, 2020

Review comment responded on Dec 1, 2020

Thank you for your feedback. We are saddened to hear that your stay wasn't what you expected. Please let us know what we can do to earn your 5/5 review. We appreciate your business and hope to see you again soon.

1
Everyone

By on Jul 25, 2020

Review comment responded on Aug 1, 2020

Greetings Valued Guest, We are saddened to see we didn't get 5 stars. Please let us know how we could have made your stay better next time! We value each and every guests feedback. We look forward to serving you again soon! Again, thank you for your feedback.

5
Everyone

By on Mar 15, 2020

Review comment responded on Mar 18, 2020

Thank you for booking with us and reviewing your stay. We appreciate your feedback.

5
Family Family

Upon check in very satisfied with property.Front desk staff very polite and friendly. Cookies at front desk excellent. Room was excellent no complaints. Would refer to stay there to anyone. Very 😃. Breakfast was dynamite. Very pleased.

By on Mar 8, 2020

Review comment responded on Mar 9, 2020

We are very happy that you were pleased. Thanks for booking with us.

5
Partner Couples

I loved the staff. They were really friendly. I also liked the bathroom believe it or not. It was so clean and it was well designed. I didn’t love the breakfast. The breakfast wasn’t great. There was oatmeal, pancakes from a machine and eggs but it all felt heavily processed food.

By on Feb 16, 2020

Review comment responded on Feb 17, 2020

Thank you for taking time in our survey. We appreciate your business. Your feedback is valuable to us.Thank you for sharing it with us. Thank you The General Manager, Holiday Inn Express-Civic Center. Roanoke,Va

5
Family Partner Couples Business Business

Very friendly staff , clean room, convenient to get back on interstate

By on Jan 17, 2020

Review comment responded on Jan 20, 2020

Thank you for taking time in our survey. We appreciate your business. Your feedback is valuable to us.Thank you for sharing it with us. Thank you The General Manager, Holiday Inn Express-Civic Center. Roanoke,Va

5
Everyone

Every one of the staff members was very polite and helpful. The room was clean, with plenty of items like towels. I would stay here again anytime. Thank you!

By on Oct 28, 2019

Review comment responded on Oct 29, 2019

Thank you!! We appreciate your feedback.

5
Family Family

Nice area,quiet and comfortable surroundings. The front desk people were friendly and helpful.

By on Sep 12, 2019

Review comment responded on Sep 13, 2019

thank you for taking time with the survey. We appriciatre the feedback. We are looking forward for your future reservation. Thank you for your bussiness

4
Everyone

By on Aug 6, 2019

Review comment responded on Aug 7, 2019

Thank you for booking with us, and leaving us a rating. Hope to have you stay with us again in the future.

Comfort Inn Roanoke Civic Center

815 Gainsboro Rd Nw, Roanoke, VA 24016
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