Hyatt Zilara Riviera Maya Adults Only All Inclusive

Adults-only beachfront property with outdoor pool

VIP Access

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Outdoor pool, open 8:00 AM to 7:00 PM, cabanas (surcharge)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Hot Tub

Explore the area

Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

Place, El Camaleón Mayakoba Golf Course
‪6 min drive‬
Place, Tres Rios Ecopark
‪8 min drive‬
Place, Maroma Beach
‪15 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪51 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

1 bedroom, premium bedding, down comforters, free minibar

Tropical View Double

Very good

474 sq ft
Sleeps 4
2 Double Beds

Tropical View King

Exceptional

474 sq ft
Sleeps 2
1 King Bed

Tropical View King Swim Out Suite

Exceptional

570 sq ft
1 bedroom
Sleeps 2
1 King Bed

Ocean Front One Bedroom Master King Suite

1033 sq ft
1 bedroom
Sea view
Sleeps 2
1 King Bed

Ocean Front Double Suite

570 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Double Beds

Ocean Front King Suite

570 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Ocean View Terrace King Suite

Exceptional

570 sq ft
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Ocean Front Private Pool King

Exceptional

678 sq ft
1 bedroom
Sea view
Sleeps 2
1 King Bed

Pool View Swim Out King Suite

Excellent

603 sq ft
1 bedroom
Resort view
Sleeps 2
1 King Bed

Ocean View King Suite

Exceptional

474 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

2 Double Bed Suite

Exceptional

474 sq ft
1 bedroom
Sleeps 4
2 Double Beds

1 King Bed Suite

Exceptional

474 sq ft
1 bedroom
Sleeps 2
1 King Bed

Ocean Front Swim Out King Suite

678 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

One Bedroom Master Suite King

1033 sq ft
1 bedroom
Sleeps 2
1 King Bed

Presidential Suite

1582 sq ft
1 bedroom
Sleeps 2
1 King Bed

About the neighborhood

Playa del Carmen

Located in Riviera Maya, Hyatt Zilara Riviera Maya Adults Only All Inclusive is 5.5 mi (8.9 km) from Maroma Beach. This 291-room, 4.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

El Camaleón Mayakoba Golf Course - 6 min drive - 2.4 miles
Gran Coyote Golf - 8 min drive - 4.2 miles
Tres Rios Ecopark - 8 min drive - 2.4 miles
Playa Xcalacoco - 11 min drive - 5.0 miles
Maroma Beach - 15 min drive - 6.1 miles

Getting around

Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

‪Festival - ‬7 min drive
‪Black & White - ‬8 min drive
‪El Charro - ‬8 min drive
‪Jaal-Ha - ‬9 min drive
‪La Hacienda - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Adults-only beachfront property with outdoor pool

Guests of Hyatt Zilara Riviera Maya Adults Only All Inclusive enjoy a full-service spa, karaoke, and an outdoor pool. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.

52-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Free minibar items, balconies, and coffee makers are other standard amenities.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

3 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Hot Tub
All inclusive
Spa

$268 nightly

Oct 15 - Oct 16

Total with taxes and fees

Private beach, white sand, snorkeling, 2 beach bars

On private beach
Pool
Breakfast included
All inclusive

$502 nightly

Oct 18 - Oct 19

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited onsite parking

Food and drink

4 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar

Restaurants on site

Capri Grille
El Comedor
Lola Restaurant
Tempest

Things to do

Beach yoga
Billiards/pool table
Concerts/live shows
Evening entertainment
Fitness classes
Free beach club
Free bicycle rentals
Full-service spa
Games
Gym
Hot tub
Karaoke
Outdoor pool
Outdoor pool (guest access)
Shopping
Table tennis

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
6,747 square feet of conference space

Outdoors

Beach cabanas (surcharge)
Beach towels
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (54 inch wide door)
Front entrance ramp
Smooth flooring in public areas
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk (29 inches high)
Wheelchairs on site

3 buildings
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2003
Colonial architecture
Communal living room
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Reception hall
Renovated entire property - December 2022
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Premium bedding

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

52-inch TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Meal delivery service

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
This property uses eco-friendly cleaning products.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 7:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hyatt Zilara Riviera Maya

Secrets Capri Riviera Cancun

Secrets Capri Riviera Cancun Optional All Inclusive

Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Are there all-inclusive rate plans at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include bartending classes, language classes, and yoga.

Is a free cancellation option available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see within easy reach of Hyatt Zilara Riviera Maya Adults Only All Inclusive?

This property is situated in Riviera Maya, close to Maroma Beach, Playa del Carmen Main Beach, and Tres Rios Ecopark. You'll also find El Camaleón Mayakoba Golf Course and Gran Coyote Golf within a short drive.

Is parking available on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Bicycle parking is also available for guests.

Is a spa located at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and detox wraps.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive feature a casino on the premises?

No, Hyatt Zilara Riviera Maya Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as an outdoor pool and a poolside bar with some guestrooms featuring private pools.

Are there hot tubs at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a restaurant with a breakfast menu?

Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive though service animals are welcome.

Are there connecting rooms at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The closest major airport to Hyatt Zilara Riviera Maya Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 27.1 mi away (291 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 29.3 mi away (44-minute drive).

Are there rooms with balconies that I can book at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, every guestroom at Hyatt Zilara Riviera Maya Adults Only All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a wedding venue on site?

There are wedding services available at Hyatt Zilara Riviera Maya Adults Only All Inclusive if that's in your vacation plans.

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Leonard

Traveled with partner

Jul 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything at the resort was amazing! We made our trip in July and I could not have been more impressed. The resort wasn’t very packed with people, and it was easy to get drinks and chairs by the pool. Most importantly the food was incredible at EVERY restaurant. We are so happy we chose to stay here, and we are looking forward to coming back.

Stayed 5 nights in Jul 2025

10/10 Excellent

Parvir Singh

Traveled with partner

Jul 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property, wonderful staff, and very friendly.

Stayed 6 nights in Jul 2025

10/10 Excellent

EBONI

Traveled with group, Traveled with partner, Traveled with family

Jul 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

From the service to the food, this vacation spot was a 10/10.

Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher Mason

Traveled with partner

Jul 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff were absolutely wonderful and the rooms were cleaned daily.

Stayed 6 nights in Jul 2025

10/10 Excellent

Robert, WASHINGTON

Jul 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful property

Stayed 4 nights in Jul 2025

10/10 Excellent

Camila

Jul 10, 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Raquel

Traveled with family

Jul 10, 2025

Liked: Amenities, property conditions & facilities

Expectacular view ,plus service from Staff and administrative personal

Stayed 6 nights in Jul 2025

10/10 Excellent

Hannah

Jul 8, 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Chantilly Sowell

Jul 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

Karen

Jul 6, 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Fayisa

Jul 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a great time at Hyazz

Stayed 5 nights in Jun 2025

10/10 Excellent

JUSTIN

Jun 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort, great food. Amazing staff. Just wouldn't go back in the summer due to seaweed

Stayed 4 nights in Jun 2025

6/10 Okay

Morgan

Jun 30, 2025

Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin A Parra

Traveled with partner

Jun 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time at an all inclusive and it did not disappoint. We will be back I’m sure! Great staff, and great resort! Happy I was able to arrange my wife and I’s 5th year anniversary here. Oh and the New England Patriot Cheerleaders were there and they performed 2 times which was also a cherry on top! Thank you Hyatt Zilara and a special shout out to Miguel who was a server at the Tempest! Best service we have received in years!

Stayed 8 nights in Jun 2025

6/10 Okay

Sami

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

To start I am writing this view to bless all the folks who don’t have the ability to see this place in person prior to visiting. I had to work off of the reviews prior to coming here as I was researching which resort to choose for my honeymoon while I was on deployment in the military. I will lay out this review plainly with pros/cons in a way so I would know the unseen thing/way things work prior to choosing to spend potentially thousands of dollars. Pro: the valet service was great if you had a rental car. Check in was smooth but a problem happened. Con: we upgraded rooms to an “ocean view room” for 20 dollars more per night equaling 80 per night but when we went into the room there was a structure overhangs in the way to block our view of the pool and ocean except the horizon line. Pro: the room was clean on the inside and met expectation. Con: there are raccoon like creatures called the “Coatis” that will come into your room eat your food, lay in your bed, pee and poop in the sheets and more if you leave your door open or your balcony door open so they tell you you have to keep it double locked closed which basically defeats the purpose of the balcony. Personally my wife and I like to have the door open to listen to the waves but you can’t or else a raccoon will ruin your life. Twice a coatis was close to getting in our room but we closed the door in time. Pros/cons: there were four restaurants and I will rank them and discus the benefits and problems with each and th

Stayed 4 nights in Jun 2025

10/10 Excellent

Conner

Jun 29, 2025

Stayed 3 nights in Jun 2025

6/10 Okay

Renee Marie, Moseley

Jun 28, 2025

Stayed 3 nights in May 2025

4/10 Poor

Rick

Jun 28, 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Kristian

Traveled with partner

Jun 27, 2025

Liked: Staff & service, amenities, property conditions & facilities

Great resort and exactly what we were looking for in a quiet relaxing vacation.

Stayed 8 nights in Jun 2025

10/10 Excellent

Silvia Mora

Jun 27, 2025

Stayed 4 nights in Jun 2025

8/10 Good

Gerardo

Traveled with partner

Jun 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the animation team !

Stayed 6 nights in May 2025

8/10 Good

Robert Clifford Thomas

Traveled with partner

Jun 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Second time at this same resort. Great people and loved the relaxation. It’s 9/10 on cleanliness. Unfortunately, the beach was not usable due to seagrasio season and the smell was horrible. We also got assigned a room at the very end of the resort next to a door where construction workers were entering and exiting all day and into the night. Saws and machines starting early in the morning, was kind of annoying. I’m an early riser anyways but some peace and quiet would have been nice. I’ll for sure have to keep in mind to request the other side of the resort. Raccoons weren’t crazy this time, only saw 2 and never saw an iguana while there. Our transport with MTS was eventful coming in. The van hit a piece of a car in the road and busted the AC and radiator and we had to wait for a new ride on the side of the road. We were all pretty uneasy.

Stayed 4 nights in Jun 2025

8/10 Good

Edward Lyle

Traveled with partner

Jun 18, 2025

Liked: Cleanliness, property conditions & facilities

Property was very nice and beautiful. The room was very nice and we slept great on the mattress. The swim out pool view room was wonderful. We wish the food had been a bit better. It was ok but just not great. Food needed more seasoning.

Stayed 5 nights in Jun 2025