Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos

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Adults-only beachfront property with 6 outdoor pools

VIP Access

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Where to?

Dates

May 2025

June 2025

Premium bedding, pillowtop beds, free minibar, in-room safe

10 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

Puerto Morelos Beach
‪8 min walk‬
Puerto Morelos Town Square
‪8 min drive‬
Ojo de Agua Beach
‪12 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Ocean view
667 sq ft
Sleeps 2
1 King Bed

Excellence Club Junior Suite Pool View

668 sq ft
Sleeps 2
1 King Bed

Excellence Club Junior Swim Up Suite Pool View

668 sq ft
Sleeps 2
1 King Bed

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

Sleeps 2
1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

Resort view
1054 sq ft
Sleeps 2
1 King Bed

Free Upgrade To Excellence Club Junior Suite Pool View

Sleeps 2
1 King Bed

Junior Suite Spa or Pool View

667 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

667 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean View

Ocean view
667 sq ft
Sleeps 2
1 King Bed

Separate tub and shower, jetted tub, free toiletries, hair dryer

Excellence Club Junior Suite Ocean Front

Ocean view
667 sq ft
Sleeps 2
1 King Bed

Excellence Club Junior Swim-Up Ocean View

Ocean view
667 sq ft
Sleeps 2
1 King Bed

Free Upgrade To Junior Suite Ocean View

Ocean view
Sleeps 2
1 King Bed

About the neighborhood

Puerto Morelos

Excellence Riviera Cancun - Adults Only All Inclusive is a short stroll from Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This 440-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa.

What's nearby

Puerto Morelos Beach - 8 min walk - 0.5 miles
Crococun Zoo - 3 min drive - 1.5 miles
Puerto Morelos Town Square - 8 min drive - 2.7 miles
Ojo de Agua Beach - 12 min drive - 2.5 miles
Petempich Bay - 14 min drive - 5.6 miles

Getting around

Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

‪Market Cafe - ‬11 min walk
‪The Kitchen Table - ‬1 min walk
‪Bordeaux Restaurant - ‬10 min walk
‪Sports Bar - ‬7 min walk
‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools

Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for MXN 3413.73 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.

55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

4 outdoor pools, free cabanas, pool umbrellas

Pool
Hot Tub
Breakfast included
All inclusive

Minibar, in-room safe, desk, laptop workspace

On private beach
Pool
Hot Tub
Breakfast included

$467 nightly

Jun 16 - Jun 17

Total includes taxes and fees

2 outdoor pools, cabanas (surcharge), pool umbrellas

On private beach
Pool
Hot Tub
Breakfast included

$602 nightly

Jun 9 - Jun 10

Total includes taxes and fees

Pool
All inclusive
Spa
Parking included

$329 nightly

Jun 1 - Jun 2

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site

Food and drink

10 restaurants
11 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Basmati
Chez Isabelle
Spice
The Kitchen Table

Things to do

24-hour gym
6 outdoor pools
Beach volleyball
Fitness classes
Full-service spa
Hot tub
Kayaking
Pilates classes
Sailing
Sauna
Shopping
Steam room
Yoga classes

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

104,410 square feet of conference space
4 meeting rooms

Outdoors

Barbecue grill
Free pool cabanas
Garden
On a private beach
Rooftop terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Facials
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Massage
Outdoor treatment areas
Sauna
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (39 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (43 inches high)

4 floors
9 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable drinking straws available
Built in 2004
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Energy-saving switches in guestrooms
Free international calls
Laptop-compatible safe
LED lighting
Living room
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos

Excellence Riviera Cancun Adults All Inclusive Puerto Morelos

Excellence Riviera Cancun Adults Puerto Morelos

Excellence Riviera Cancun Adults

Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun Adults All Inclusive

Excellence Riviera Cancun Adu

Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of May 20, 2025, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Jun 4, 2025 start from $457.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Excellence Riviera Cancun - Adults Only All Inclusive?

Guests enjoy the property's location in Puerto Morelos based on their ratings, and it's a short 8-minute walk from Puerto Morelos Beach and also 14 minutes on foot from Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Ojo de Agua Beach within a short drive.

Is there parking available at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Excellence Riviera Cancun - Adults Only All Inclusive?

MIILE SPA is the property's spa and services include body wraps, hot springs, aromatherapy, and massages.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Riviera Cancun - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub.

What do couples enjoy most about Excellence Riviera Cancun - Adults Only All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private plunge pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Does Excellence Riviera Cancun - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Riviera Cancun - Adults Only All Inclusive.

Does Excellence Riviera Cancun - Adults Only All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Excellence Riviera Cancun - Adults Only All Inclusive?

The closest major airport to Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.5 mi away.

Are there rooms with balconies that I can book at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a terrace where guests can enjoy ocean or garden views.

Does Excellence Riviera Cancun - Adults Only All Inclusive host weddings?

There are wedding services available at Excellence Riviera Cancun - Adults Only All Inclusive if that's in your vacation plans.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Anthony

Traveled with group

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property speaks for itself but the staff is over and above

Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

8/10 Good

Samantha

Traveled with partner

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the excellence club but weren’t informed of all the perks at check in so we didn’t realize there was a private restaurant until the day of check out. It felt like the staff that checked us in was in a hurry. Other than that the property itself is great, the cleanliness was great. The only thing that I didn’t like was that the cleaning staff would stand in the hallway at 8 AM preparing their stuff and talking to each other very loudly there’s a cabinet that leads to outside so you can hear everything.

Stayed 4 nights in Feb 2025

10/10 Excellent

Renee

Traveled with family

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You can eat anything and won't get sick but the choice in the main restaurant at noon was less than what they had the 3 other times I was there. Only a cold buffet at lunch; No hot buffet like before; 2 choices for dessert: ice cream or sorbet OR fruit. But the food was good and the à la carte restaurants were good.

Stayed 7 nights in Jan 2025

10/10 Excellent

Jessica B

Traveled with partner

Feb 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, well maintained property. Fun daily entertainment. Good food and drinks.

Stayed 4 nights in Feb 2025

10/10 Excellent

Peter Jeffrey

Traveled with partner

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, food which ranged from good to great with excellent options, and everything just worked as expected. We had a room with a rooftop deck and plunge pool and spent most of our time up there. We will be back!

Stayed 5 nights in Feb 2025

10/10 Excellent

Fred

Traveled with partner

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff , dining didn’t need reservations

Stayed 6 nights in Jan 2025

10/10 Excellent

Kerry

Feb 14, 2025

Liked: Cleanliness, amenities

Amazing resort. Very very clean and excellent service. We had no complaints except we couldn’t stay longer.

Stayed 6 nights in Feb 2025

2/10 Terrible

MIchael

Feb 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food and the property were excellent. I did not like that I scheduled a 12 day vacation, only used 2 nights and had to return due to personal emergency. The hotel did not consider my personal situation over Christmas and would not discuss any type of compensation or refund for my situation. Management at the hotel was appalling and I would never visit or use their facilities again nor would I recommend anyone to stay at this property.

Stayed 12 nights in Dec 2024

2/10 Terrible

Virginia

Traveled with group

Feb 12, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 15 nights in Jan 2025

10/10 Excellent

David

Feb 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Feb 2025

8/10 Good

Scott

Feb 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Nicole

Feb 9, 2025

Stayed 5 nights in Jan 2025

10/10 Excellent

Vladimir, Lincolnshire

Traveled with partner

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very nice and comfortable proprty. Plenty of dining options. Excellent grounds. Nice and relaxing atmosphere. A bit more work removing plastics from the beach would be desirable. But overall - one of the nicest adults only resorts we have been to.

Stayed 6 nights in Jan 2025

10/10 Excellent

Nancy Lynn

Traveled with partner

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are amazing! So friendly and helpful. Moises our pool waiter was awesome. Food and entertainment was top notch! We will be back!

Stayed 7 nights in Feb 2025

10/10 Excellent

Stephanie

Traveled with group

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food and entertainment was fantastic; there is always something to do when you want to, but relaxing places to hang out wgen you don't. The suite was incredible, and the property beautifully maintained. Best of all was the staff. Avid, Luis, Santos, Angelo, Jose.... all with such good energy and personality. Altogether, a wonderful and unforgettable experience.

Stayed 3 nights in Feb 2025

10/10 Excellent

Starr

Feb 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a foodie paradise. There were all of these specialty restaurants that each had fabulous food, served with the utmost care. Also the staff goes out of their way for their clients. I loved this place and am going back again.

Stayed 5 nights in Jan 2025

10/10 Excellent

Eileen, CAPE CORAL

Traveled with group

Feb 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a girls trip, this is the 3rd year in Riviera Maya and first time with Excellence. It is BY FAR the best resort we have stayed at. We stayed in the club level. The service is impeccable, the food was excellent and the resort is quiet (adults only helps) and very clean! We will definitely return.

Stayed 5 nights in Jan 2025

10/10 Excellent

Ashwin

Traveled with partner, Traveled with family

Feb 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing food, staff, pool, beach and activities

Stayed 4 nights in Jan 2025

10/10 Excellent

hossein

Feb 2, 2025

Stayed 7 nights in Jan 2025

10/10 Excellent

Jeffrey Mark

Traveled with partner

Feb 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 6 nights in Jan 2025

10/10 Excellent

Caroline

Feb 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amaaaaaazing resort ! Beautiful , stunning ! Been to many other 5 star hotels in Cancun , so far this resort is on top of my list ! Highly recommend !

Stayed 6 nights in Jan 2025

10/10 Excellent

Bethany Ann

Traveled with family

Feb 1, 2025

Stayed 3 nights in Jan 2025

8/10 Good

michael jay

Jan 31, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Large resort with multiple bars, restaurants, spa, beach & activities. Staff is very young, and the desk staff needs more training in customer service. I arrived during a thunderstorm and was basically abandoned at the airport. The resort has a designated shuttle service but refused to pick me up b/c "booking on Expedia made me ineligible for that service." I was forced to wait hours in the rain & pay $300 by the extortionists laying in wait outside the airport. The desk staff were shockingly rude & uniformed. Ditto with some of the restaurant hostesses. Shout out to Estefany, at the Concierge desk (Gold!) & the Director, Andrea, for doing their best to make up for this blunder.

Stayed 8 nights in Dec 2024