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Popular highlights

Breakfast included
Free valet parking
Free WiFi
On private beach
Business center

Located within 2 miles (3 km) of Crococun Zoo, Excellence Riviera Cancun - Adults Only - All Inclusive places you within a few miles (5 km) of Puerto Morelos Town Square. This 440-room, 5-star resort has 6 outdoor pools along with a private beach and a full-service spa. Artisans Market is also 2.5 mi (4.1 km) from this Puerto Morelos resort.


Free breakfast is included with your stay. Relish the Italian cuisine at Toscana, one of 10 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


The 440 recently renovated accommodations feature furnished balconies or patios and afford space to spread out with living rooms. 42-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.

Property features

Awarded Conde Nast Gold List status in 2013, Excellence Riviera Cancun - Adults Only - All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. If you decide to drive, there's free valet parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include a 24-hour fitness center, a spa tub, and a sauna.


  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball


  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga


  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Resort Amenities

Making the Conde Nast Gold List in 2013, this adults only all-inclusive resort caters to guests seeking tranquility and a wide range of sports and outings for those who want to stay active, including yoga and pilates classes, watersports, beach football, and bicycle tours. Among more unusual pursuits offered here are shooting and archery. Tennis lessons and an outdoor tennis court are available.

6 swimming pools (2 of them heated in cooler months) wind through the grounds, incorporating 3 spa tubs with ocean views, and complimentary pool cabanas; 2 separate spa tubs are found by the spa and the swim-up bar.

MIILE Spa offers the full range of deluxe spa services and facilities in a beautiful setting, including aqua massages, a cold plunge pool, water treatments and a Hammam. The fitness center features strength-training and cardio equipment, including treadmills, stationary bicycles, and stair machines. A fitness trail used by walkers, joggers, and bicyclists encircles the resort and passes by neighboring wetlands, offering glimpses of tropical birds, turtles, and even crocodiles.

Free WiFi is provided in the lobby for guests. Popular for weddings and other events, the resort offers a gazebo and white-sand beach for ceremonies as well as more than 16,000 sq. feet (1,486 sq. meters) of meeting and exhibit space, much of it with ocean views.

The resort offers 11 restaurants, 6 bar/lounges, 2 poolside bars, a beach bar, and a rooftop terrace. Room service is delivered with extra privacy in mind, with food and drink left in a pass-through box, which guests can access without opening their guestroom door.

An open-air theater with wide, upholstered rattan seats and drink tables provides comfortable viewing of the nightly performances of music and dance. A roundtrip airport shuttle is available on request for a fee.

  • Swim-up bar 
  • Spa tub 
  • Full-service spa 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Free newspapers in lobby 
  • Coffee shop or café 
  • Conference space 
  • Meeting rooms 
  • Business center 
  • Porter/bellhop 
  • 24-hour front desk 
  • Multilingual staff 
  • Total number of rooms - 440 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Library 
  • Elevator/lift 
  • Number of floors - 4 
  • Tennis on site 
  • Number of bars/lounges - 10 
  • Barbecue grill(s) 
  • Wedding services 
  • Free breakfast 
  • Concierge services 
  • 24-hour fitness facilities 
  • Turkish bath/Hammam 
  • Number of outdoor pools - 6 
  • Tours/ticket assistance 
  • Garden 
  • Rooftop terrace 
  • Beach bar 
  • Poolside bar 
  • Luggage storage 
  • On private beach 
  • Free pool cabanas 
  • Year Built 2004 
  • Number of restaurants - 10 
  • Conference space size (feet) - 104410 
  • Outdoor tennis court 
  • Conference space size (meters) - 9700 
  • Number of meeting rooms - 5 
  • Number of buildings/towers - 9 
  • Spa services on site 
  • Free WiFi 
  • Free valet parking 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free valet parking

Room Amenities

Excellence Riviera Cancun - Adults Only - All Inclusive offers 440 air-conditioned accommodations with DVD players and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and laptop-compatible safes; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in September 2015.

  • Premium TV channels 
  • DVD player 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Separate sitting area 
  • Room service (24 hours) 
  • Furnished balcony or patio 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Free international calls 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Separate bathtub and shower 
  • Slippers 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Iron/ironing board 
  • Daily housekeeping 
  • Desk 
  • Flat-panel TV 
  • Free WiFi 
  • Separate living room 
  • Pillowtop mattress 
  • Pillow menu 

Where to Eat

No reservations are required and no restrictions apply to the number of times guests can dine in any restaurant. Dress is casual for breakfast and lunch (no wet clothes, tank shirts, or swimsuits allowed; dress shoes, casual shoes, or sandals must be worn), and casual elegant for dinner (long pants, dress shirt, casual shoes, or elegant sandals for men; long pants, capri pants, skirt, blouse, casual shoes, or elegant sandals for women).

A brand new Spanish tapas restaurant, a sports bar, and a coffeehouse are now open.

Chez Isabelle - Serves French cuisine and features a wine cellar; open for à la carte dinner.

Lobster House - Located under a palapa with ocean view. Open for all meals à la carte. Specializes in lobster dishes for dinner.

Spice - Japanese and other Asian delicacies; four teppanyaki tables allow chefs to do the cooking in front of guests. Elegant setting with stands of cut bamboo throughout the restaurant. Open for à la carte dinner only.

Oregano - This casual pizzeria and trattoria is open for lunch and à la carte dinner with favored ocean views.

Toscana - Fine dining restaurant with Italian cuisine. Open for à la carte dinner only.

Basmati - The newest resort restaurant specialises in the regional dishes of India's North-West frontier, mixing up tangy herbs, spices and cooking techniques against a dramatic backdrop. Open for à la carte dinner.

The Grill - This palapa thatched-roof restaurant is open most of the day, serving late à la carte lunch. For dinner, The Grill becomes a steakhouse. Overlooks the ocean, with a small upper-story housing several tables.

Agave - Featuring a carriage in front of its doors, a Mexican patio, and indoor seating, this restaurant serves Mexican specialties for à la carte dinner, along with a variety of tequilas.

Martini - This lounge is located in the lower-lobby area and is open from mid-morning.

Blue - A poolside bar with swim-up service offering cocktails, juice, and soft drinks. Open from mid-morning through the afternoon.

Sol - Located under a poolside palapa, this bar offers tropical drinks and snacks with beach and pool wait service from mid-morning through the afternoon.

Alegria Bar - American-style bar with music and a dance floor.

La Habana Cigar Bar - This cigar lounge opens in the evening.

Café Kafe - An espresso coffee bar open from mid-morning until after midnight; centrally located for many resort activities.

Revive Spa Bar - Next to the spa, this outdoor bar is open from mid-morning.

Stars - Bar service in the theater area by the stage; open evenings.

X-Lounge - Beach location.

Cielo Bar - Offers drinks from beneath a poolside palapa in the exclusive Excellence Club pool area.

AROMA - Fresh oven baked breads, pastries, and exquisite desserts served along side a frothy cappuccino or espresso.

Nearby Things to Do

Guests can take advantage of kayaks, snorkeling gear, sail boats, and windsurfers to enjoy the turquoise water in front of this beachfront hotel. Because this water is in a protected area, access to the ocean with sports equipment incurs a Mexican government tax of US$2 per person, per stay. Those staying on land can play tennis, run on a trail that encircles the resort, join a game of volleyball or billiards, or try their hand at shooting or archery. Plus, the resort offers a 300-meter (985-foot) stretch of Riviera Maya beach for pure relaxation.

Hotel staff at Excellence Riviera Cancun All Inclusive can help arrange outings for other activities such as snorkeling tours, deep-sea fishing, and scuba diving (surcharges).

Guests enjoy discounted green fees for 18-hole rounds at Golf Playa Mujeres. Nine holes present an ocean view and nine holes have lake views (surcharges for rental equipment and caddy fees).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Scuba diving nearby 
  • Fitness classes on site 
  • Basketball on site 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Pilates classes on site 
  • Sailing on site 
  • Snorkeling on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Beach volleyball on site 

Spa Services

Excellence Riviera Cancun features MIILE SPA offering massages, aromatherapy and hydrotherapy treatments, body treatments and wraps, facial treatments, manicures and pedicures. The Spa includes 14 treatment rooms, hot springs/mineral springs, sauna, spa tub, spa boutique, and garden views. Advanced reservations are required for spa treatments and massages. Guests under 18 are not allowed in the spa.

  • Number of treatment rooms 14 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Hot springs/mineral springs in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body treatments 
  • Facial treatments 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Resort Policies


Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:


Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 18

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Excellence Riviera Cancun Adults Only Puerto Morelos
  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Excellence Riviera Cancun - Adults Only - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2012 Travel + Leisure 500.

Complimentary Honeymoon or Anniversary Package

Book a stay in any Suite room category and receive the following special anniversary or honeymoon package:

  • A champagne breakfast in bed (reservation must be made in advance with concierge)
  • One special romantic dinner
  • Basket of fresh fruit in your room upon arrival
  • One bottle of sparkling wine
  • Rose petals in your room upon arrival
  • Special turndown service
  • 15-percent discount on all spa treatments at the Excellence Group Spa

    At time of booking, guests must enter "honeymooners" or “anniversary couple” in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."

    Maximum of one package per stay. Combinable with other promotions. Guests must request the package at time of booking and will be required to present a copy of the wedding certificate at time of check in. Guests with the Complementary Honeymoon Package may make their reservation for their champagne breakfast in bed at the concierge desk.

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