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Located in Isla Verde, The Ritz-Carlton, San Juan is a leisurely stroll from sights such as Playa Isla Verde and Balneario de Carolina. This 416-room, 5-star resort has a full-service spa, a casino, and 5 restaurants. It's on the beach and also close to Barbosa Park and Museo de Arte Contemporaneo de Puerto Rico.

Dining

This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to noon.

Rooms

All of The Ritz-Carlton, San Juan's 416 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect WiFi and 37-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Laptop-compatible safes, phones, and ironing boards are other standard amenities.

Property features

Guests of The Ritz-Carlton, San Juan have access to a full-service spa, a casino, and an outdoor pool. Parking is available for USD 21.00 per day (USD 28.00 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a 24-hour fitness center, a spa tub, and a sauna.

Highlights

  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa
  • Casino

The Ritz-Carlton, San Juan

6961 Ave Gobernadores Carolina 00979

Renovations & Closures

The hotel will be renovating from 06 September 2016 to 20 October 2016 (completion date subject to change). The following areas are affected:
  • Swimming pool
Guests will have access to the following alternate facilities during the renovation:
  • Recreational facilities
During renovations, the resort will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

The Ritz-Carlton, San Juan is 3.25 miles (5.25 kilometers) from Museo de Arte de Puerto Rico and within 5.75 miles (9 kilometers) of Plaza Las Américas shopping and a casino.

An on-site spa offers hydrotherapy treatments, massages, and hair/nail care and has sauna, spa tub and steam rooms. A complimentary fitness center contains an assortment of cardio and weight machines. Personal training is available for a surcharge. There is an outdoor pool. Beach/pool sun loungers, umbrellas, and towels are available and there are beach cabanas (surcharge). Guests have access to nearby golfing and personal watercraft.

Amenities include concierge services, overnight laundry service, safe deposit boxes on property, 24-hour room service, 24-hour valet parking, and complimentary overnight shoe shine. Complimentary morning newspapers and faxes are available in the lobby. Five dining options are available on site.

The hotel offers full childcare/babysitting services (surcharges apply) upon request and there is a children's club. Two business-center computers are available and complimentary high-speed WiFi is also available in public areas.

  • Outdoor pool 
  • Poolside bar 
  • Steam room 
  • Sauna 
  • Spa tub 
  • Full-service spa 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Limo or Town Car service available 
  • Business center 
  • Meeting rooms 10 
  • Conference space 
  • Express check-in 
  • Total number of rooms - 416 
  • Multilingual staff 
  • Porter/bellhop 
  • Express check-out 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Number of floors - 10 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Shopping on site 
  • Dry cleaning/laundry service 
  • Coffee/tea in common areas 
  • Casino 
  • Elevator/lift 
  • Number of bars/lounges - 4 
  • Wedding services 
  • Concierge services 
  • 24-hour fitness facilities 
  • Free wired high-speed Internet 
  • Free WiFi 
  • Tours/ticket assistance 
  • Children's club 
  • Spa treatment room(s) 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Number of restaurants - 5 
  • Outdoor tennis courts - 2 
  • Beach umbrellas 
  • Beach cabanas (surcharge) 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Valet parking (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( USD 18 per day )

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • Flat-panel TV 
  • In-room safe (laptop compatible) 
  • Pillowtop mattress 
  • Iron/ironing board 
  • Desk 
  • Daily housekeeping 
  • WiFi (surcharge) 
  • Digital TV service 
  • Free cribs/infant beds 

Where to Eat

BLT Steak - BLT, which stands for "Bistro Laurent Tourondel," is a steakhouse that exhibits classic French techniques amid modern decor. The decor's warm palette includes golden lighting and chocolate browns throughout, ebony tables, and caramel-colored banquettes, and toffee-colored stools at the eye-catching bar. Wine list features 225 bottles. Accommodates private parties of up to 16 guests. Dinner daily.

Il Mulino New York -Signature dishes inspired by Italy's Abruzzi region include Spaghettini Bolognese, Rack of Lamb, Veal Chop, and Langoustines. Skilled wait staff provide table-side cooking in the European tradition. Extensive wine list.

Mares - Featuring seafood and Caribbean cuisine, this cafe-style restaurant offers casual dining with a menu focusing on purity and simplicity. Serves breakfast and lunch daily indoors or al fresco overlooking the pool and gardens.

The Ocean Bar & Grill - Casual, beachfront restaurant offering al fresco lunch, views of the beach and ocean, and direct access to the beach and pool. Open late morning to early evening daily for lunch, evenings Wednesday - Sunday for dinner, and late morning to early evening daily for refreshments at the pool and beach.

Nearby Things to Do

Symmetrically shaped, a formal pool bordered by lion-head spouts, stately royal palms, and gardens measures approximately 45.75 x 36.5 m (150 x 120 ft). The pool courtyard includes a six-person spa tub.

Beginning in front the Ritz-Carlton, San Juan, the beach sweeps east in a 1.5-km (1-mi) crescent. Offshore reefs knock down ocean swells, but wind in most weather conditions forms low surf near shore for boogie boarders and surfers. Guests have use of floats, mats, and snorkeling equipment (weather permitting; subject to availability).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Golfing nearby 
  • Scuba diving nearby 
  • Mountain biking nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 
  • Fitness classes on site 
  • Pilates classes on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Tennis lessons on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 11 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 3:30 AM

Check-in time starts at 4 PM

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the hotel:
  • Resort fee: 18 percent of room rate
The hotel resort fee includes:
  • Fitness center access
  • Internet access
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 18 per day (rates may vary)
  • Self parking fee: USD 21.00 per day (in/out privileges)
  • Valet parking fee: USD 28.00 per day (in/out privileges)
  • Rollaway bed fee: USD 50 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Ritz-Carlton Hotel San Juan
  • Ritz-Carlton San Juan
  • San Juan Ritz-Carlton
  • Ritz-Carlton San Juan Hotel
  • Ritz-Carlton San Juan Hotel, Spa And Casino
  • Ritz Carlton Carolina
  • Carolina Ritz Carlton
  • Ritz Carlton Puerto Rico
  • Ritz-Carlton San Juan Hotel Isla Verde
  • Ritz Carolina
  • The Ritz-Carlton, San Juan Puerto Rico/Isla Verde

* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.
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