Holiday Inn Express Hotel & Suites Prince Albert2.5 out of 5.0
Recent guest reviews
The staff are always ready to accommodate your needs as far as what type of room you require. This hotel is always clean and ready for their customers. I have highly recommend this hotel to my family and friends. It's a great hotel to stay for business or leisure. It's a very quiet, clean hotel compared to others I've stayed in the community.
the pool was freezing cold when we got there. also the back exit door was open so we pulled it shut. in the morning when we swam there was floaty stuff on the pool. also the hotel is in a sketchy parking lot. there is a live in hotel that my husband said looked like a crack house. the people we saw when we left didnt make us feel very safe. we will pick a different hotel next time. the hotel was crazy expensive for what u get. just an average holiday inn that hasnt been updated in a while. we stayed in the days inn in Regina on Eastgate for only $96 and that hotel was awesome. this hotel was almost double and not worth it.
We stayed at this hotel twice recently, in December 2016 and in March 2017. Both times we found the desk staff to be positive, cheerful, and helpful. After a couple of days in the hotel they greeted us by name as we came and went - rather a nice touch. The breakfast is standard Holiday Inn Express buffet, but it is good and the staff work very hard to keep the tables and the buffet fresh and clean in spite of the heavy use. The cleaning staff work hard to keep the carpets in the hallways and the rooms clean, but that is a continuing problem - especially with the salt, sand, and snow of a Saskatchewan winter. On both visits the staff were deep cleaning the hall carpets on our floor. The carpet in our room showed evidence of much cleaning, but the faded coffee stains were still visible, in spite of the cleaning staff's best efforts. In April, on my recommendation, a relative stayed at this hotel. The were appalled at how dirty the carpet was in their room, and asked to be moved. The hotel did move them to another room, but the carpet in that room was still wet from being cleaned. Basically, this is a good hotel with good staff, but it needs to have all of the carpets replaced.
I stayed for a dance competition and was upgraded for free because they ran out of rooms. My bill was $473 for two nights. I thought they must have charged me for the upgrade as that was way too much. After calling, I was informed that was the price for a regular room- they charge based on demand. I got ripped off! Will stay in a different town next time if that's the business practices in Prince Albert. NOT WORTH THE PRICE!
For $183 a night plus taxes, its outrageous for the quality of the room. Grout missing on bathroom floor, tiles loose, grout in shower dirty, smelled musty. Door knob on bathroom door was hanging. Don't bother going in the pool, it had an oil slick complete with bubbles one morning. Our room window on the inside was gross, looked like someone sneezed on it! Sure a quick lol around the room everything appears to be clean until you look at the lamp shade where someone wiped their fingers after eating chips, the lamp by the bed looks like it has never been dusted and same with the clock radio. The breakfast was nothing special, just warmed up frozen food:(
The front desk staff are friendly and helpful. It's a short walk to a small mall across the street with movie theatre, fast food and a large super market. My only complaint was a very noisy family on the floor above my third floor room. Perhaps requesting a fourth floor room will help avoid the noise that can travel through the ceiling.
I don't stay in hotels often but I can be demanding as far as service goes and this happy crew where wondefullly over accommodating. They knew from our shared room mates that we were arriving late and that my wife had gluten issues and confirmed the breakfast was fine for her. They even sold me the pillow I slept on as I loved it so much :)
Our Stay was good, staff was curtious and helpful. We had everything we needed. Rooms were clean and well supplied. Complementry breakfast was good and had a reasonalble sellection of choices. Only draw back was access to parking lot you had to be north bound on 2nd avenue to turn in. but otherwise all good
You get exactly what you'd expect from a Holiday Inn Express: the essentials at an acceptable quality, but not more than that. Friendly and efficient front desk staff. Basic but clean room. Paper-thin walls, so hope for quiet neighbours. Complimentary breakfast buffet is more than adequate. Convenient location on the main drag into town, and right next to the casino if you're into that.
I had my first stay here recently. The hotel is solid, safe, in a good location and with friendly staff. Breakfast area is well-maintained. The gym is small and could use a little more attention. Overall, a good stay and I would stay here again.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within a 5-minute walk of Northern Lights Casino, Holiday Inn Express Hotel & Suites Prince Albert is within a 15-minute stroll of Kinsmen Park. This 75-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Art Hauser Centre and Prince Albert Historical Museum are also nearby.
Free buffet breakfast is served each morning from 6:30 AM to 10 AM.
All of Holiday Inn Express Hotel & Suites Prince Albert's 75 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, ironing boards, and desks.
Holiday Inn Express Hotel & Suites Prince Albert features an indoor pool, a children's pool, and a fitness center. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, free WiFi in public areas, and 2 meeting rooms.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 139 reviews