Everything was perfect, I loved the customer service
I enjoyed my stay, it was close to home as i was at a birthday party and it got out late. the bed was very comfortable
The windows were too messy and there were too many ants. It was unsanitary.
Love that it's located next to a river. Can still hear minor street noise but view (from the rooms facing the river) is lovely / peaceful.
Friendly, cheerful, helpful staff. Good breakfast. Pretty setting - outdoor seating.
Extremely nice hotel. Beautiful setting, well maintained and reasonably priced. Would definately stay here again
I have stayed here before and it was wonderful. This time around was very different. The room was filthy, and there were MICE.
We had a wonderful two night stay here. We were both thrilled by the breakfast options and took advantage of the social hour. The resort was in a convenient location and was absolutely beautiful.
Beautiful property with a great staff! Was a pleasant surprise.
nice hotel nice staff the room i was in had very lumpy pillows in the bed n dresser draws that kept opening on their own bathtub a bit slippery
Staff was great and so was the food. The hotel is old and really needs to be updated.
Great place to stay while visiting family in the area
I was very happy with my stay here. The staff were very helpful and friendly. The rooms were nice and clean. Liked the many options available for breakfast. Restaurants and various stores were not far from here.
Stayed four nights and enjoyed the experience. Room was big and comfy and quiet.
Very nice I was there for work near by will stay there again. Great breakfast
Very clean hotel rooms and common area. Staff is friendly and attentive. The property is lovely with the river and falls nearby. The complimentary happy hour on our arrival was a pleasant surprise.
Hotel is mid-size, on a piece of land that is adjacent to a creek that is accessible by walking outside. Daily breakfast provisions are plentiful, from waffles to yogurt. Staff is great - personable without being fake. It was a great bargain and was a pleasant stay.
Best Western Plus The Inn & Suites At The Falls places you within a few miles (5 km) of Vassar College and Frances Lehman Loeb Art Center. This 40-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Unwind at the end of the day with a drink at the bar/lounge, or chat with other guests at the free daily manager's reception.
All of Best Western Plus The Inn & Suites At The Falls's 40 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. 37-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, free long-distance calls, and free local calls are also standard.
At Best Western Plus The Inn & Suites At The Falls, guests have access to a fitness center, free WiFi in public areas, and a conference center. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Everything was perfect, I loved the customer service
I enjoyed my stay, it was close to home as i was at a birthday party and it got out late. the bed was very comfortable
Thank you for reviewing our hotel Joe. We appreciate your feedback and look forward to having you stay with us again should you travel plans require lodging.
Thank you for sharing your experience with us. We look forward to welcoming you back the next time your travel plans require lodging. We hope you and your family good health and safety. Enjoy the rest of your day and we hope to see you again very soon!
The windows were too messy and there were too many ants. It was unsanitary.
We apologize for this incident. This is not our norm, we will be looking into this matter further.
Love that it's located next to a river. Can still hear minor street noise but view (from the rooms facing the river) is lovely / peaceful.
Thank you for your review and staying with us.
Friendly, cheerful, helpful staff. Good breakfast. Pretty setting - outdoor seating.
Thank you for staying and giving us a 5 star review.
Extremely nice hotel. Beautiful setting, well maintained and reasonably priced. Would definately stay here again
Thank you for your review and for staying with us.
Thank you for staying with us.
I have stayed here before and it was wonderful. This time around was very different. The room was filthy, and there were MICE.
Again we are sorry you did not enjoy your stay. I have looked into everything
We had a wonderful two night stay here. We were both thrilled by the breakfast options and took advantage of the social hour. The resort was in a convenient location and was absolutely beautiful.
Thank you for the 5 stars and for staying with us. We hope to see you back in the future.
Thank you for taking the time to review us. We are pleased to hear you enjoyed your stay at this boutique property. Please visit us again should your future travel plans bring you to this area again. Stay safe and have a wonderful day ahead!