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Recent guest reviews

24HOUR GYM! EXCELENT!!! POOL TODIRTY! NOT HAPPY ABOUT THAT! NOBODY IS EVER AT THE FRONT DESK WHEN YOU NEED THEM! DIDNT LIKE THAT AT ALL!!!

Bed very comfy. Good location to everything. Overall clean except noticed overflow in sink very dirty. Not very soundproof.

There is a lovely lounge area, with beautiful seating in front of a very modern fire place, in the lobby. There's a large pool and rooms are very spacious. The breakfast & other meal options were quite good, especially the crispy chicken wings.

Hotel was nice enough, seemed fairly new and clean, I liked the room layout. Breakfast was standard fare, hot breakfast was tasty, First room the air condition didn't work, something wrong with the fan, they tried to fix it remotely and when they couldn't gave us a new room. Main problem is the hotel seemed understaffed. They had the same person working the front desk as the restaurant and bar, it was this way all three days so it wasn't just that someone called in.

dont like the location did love the fitness room having a lot weights and it being open 24hours! didnt like at all that i was given a room next to the elevator and then asked if i could get a different room and was told there arent any when i know for a fact there were plenty available! not cool! james caballero

fitness room has a good amount of weights! place was very new there for in great overall shape! hopefully they dont let these poughkeepsie people ruin it! over and out

they had a good set of weights in fitness room and pool was open while other hotels pools is closed right now

Upon check in I received a letter on how their cleaning standards were high and yada yada during this time of Covid-19. First room bed was broken, that was enough for me I didn’t even check to see if the rest of the room was clean. Second room was not clean, urine on the toilet, hair in the shower, on the floor and a nasty rolled up shower mat under the sink from a previous guest. I noticed what looked like maybe dog urine on the floor in main room. Maid came up to clean, she wiped the toilet with a microfiber cloth (just smearing the urine) used the same cloth to pick the hair up and grabbed the mat and left. I should have left after that. Manager apologized and put us in a suite on the top floor. It was “cleaner” but not as clean as it could be. I had my 1.5 yr old with me and had to move rooms 3 times due to their faults. Definitely will not be staying there again.

Staff was wonderful and friendly. The hotel overall was clean. Convenient location. Everything close by. Wonderful experience.

No microwave in my room, pool area nasty towels that are used thrown all over......two desk people just hanging out maybe one of them should be telling someone after I told them

Property clean and well located. Staff accommodating and friendly. Room was huge. Showers was high tech and large. Easy parking. Nothing bad to say.

Place was clean, new, staff were friendly.. . .

Brand new. Room were gorgeous. Staff was super friendly & best water pressure in a hotel, yet!!

I asked for a handicap accessible bathroom and was told I had to pay an additional $50 also paid for a king bed, got 2 doubles. Staff was less than helpful.

Wonderful breakfast! Very helpful reception. confident to many sites

South Road Poughkeepsie NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hyatt Place Poughkeepsie is located within a mile (2 km) of Casperkill Golf Club and Poughkeepsie Galleria. This 93-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

All 93 air-conditioned rooms provide sofa beds, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Ironing boards and desks are also standard. Housekeeping is available on request.


Property features

Built in 2019, the brand new Hyatt Place Poughkeepsie offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.

Room options

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Room, Multiple Beds (High Floor)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Guest reviews for Hyatt Place Poughkeepsie

Everyone (11) Couples (8) Family (11)
5
Everyone

By on Jun 3, 2021

3
Everyone

24HOUR GYM! EXCELENT!!! POOL TODIRTY! NOT HAPPY ABOUT THAT! NOBODY IS EVER AT THE FRONT DESK WHEN YOU NEED THEM! DIDNT LIKE THAT AT ALL!!!

By on May 28, 2021

Review comment responded on Jun 1, 2021

Dear Valued Guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Yanki Ranpal-sherpa Front Desk Supervisor Hyatt Place Poughkeepsie

4
Partner Couples

Bed very comfy. Good location to everything. Overall clean except noticed overflow in sink very dirty. Not very soundproof.

By on May 23, 2021

Review comment responded on May 31, 2021

Dear Guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Yanki Ranpal-sherpa Front Desk Supervisor Hyatt Place Poughkeepsie

5
Family with small children Family

There is a lovely lounge area, with beautiful seating in front of a very modern fire place, in the lobby. There's a large pool and rooms are very spacious. The breakfast & other meal options were quite good, especially the crispy chicken wings.

By on Apr 27, 2021

Review comment responded on Apr 28, 2021

Dear Guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Yanki Ranpal-sherpa Front Desk Supervisor Hyatt Place Poughkeepsie

3
Partner Couples

Hotel was nice enough, seemed fairly new and clean, I liked the room layout. Breakfast was standard fare, hot breakfast was tasty, First room the air condition didn't work, something wrong with the fan, they tried to fix it remotely and when they couldn't gave us a new room. Main problem is the hotel seemed understaffed. They had the same person working the front desk as the restaurant and bar, it was this way all three days so it wasn't just that someone called in.

By on Apr 7, 2021

Review comment responded on Apr 24, 2021

Dear Guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Yanki Ranpal-sherpa Front Desk Supervisor Hyatt Place Poughkeepsie

3
Everyone

dont like the location did love the fitness room having a lot weights and it being open 24hours! didnt like at all that i was given a room next to the elevator and then asked if i could get a different room and was told there arent any when i know for a fact there were plenty available! not cool! james caballero

By on Apr 6, 2021

Review comment responded on Apr 24, 2021

Dear Guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Yanki Ranpal-sherpa Front Desk Supervisor Hyatt Place Poughkeepsie

5
Business Business

fitness room has a good amount of weights! place was very new there for in great overall shape! hopefully they dont let these poughkeepsie people ruin it! over and out

By on Mar 23, 2021

Review comment responded on Apr 3, 2021

Dear Guest, Thank you for staying with us and for sharing you experience with us, I am glad we meet your expectation and you had an amazing stay with us. Thank you so much for your feedback! Take care and save Travels Best regards, Yanki Sherpa Front Desk Supervisor

5
Everyone

they had a good set of weights in fitness room and pool was open while other hotels pools is closed right now

By on Mar 17, 2021

Review comment responded on Apr 3, 2021

Dear Guest, Thank you for staying with us and for sharing you experience with us, I am glad we meet your expectation and you had an amazing stay with us. Thank you so much for your feedback! Take care and save Travels Best regards, Yanki Sherpa Front Desk Supervisor

2
Family with small children Family

Upon check in I received a letter on how their cleaning standards were high and yada yada during this time of Covid-19. First room bed was broken, that was enough for me I didn’t even check to see if the rest of the room was clean. Second room was not clean, urine on the toilet, hair in the shower, on the floor and a nasty rolled up shower mat under the sink from a previous guest. I noticed what looked like maybe dog urine on the floor in main room. Maid came up to clean, she wiped the toilet with a microfiber cloth (just smearing the urine) used the same cloth to pick the hair up and grabbed the mat and left. I should have left after that. Manager apologized and put us in a suite on the top floor. It was “cleaner” but not as clean as it could be. I had my 1.5 yr old with me and had to move rooms 3 times due to their faults. Definitely will not be staying there again.

By on Feb 23, 2021

Review comment responded on Apr 3, 2021

Dear Guest, Thank you for taking the time to share your review and valued feedback with us. We sincerely appreciate all feedback and for the areas in which we fell short, as this serves as a vigorous tool for our continued improvement for the value of all of our guests. I importantly apologize for the few concerns you mentioned, and can assure you that I will be sharing your review with the rest of our team to ensure that your feedback are addressed as well as I would like for you to kindly reach out to me so I can make this right and I hope to have the opportunity to serve you as our guest again, so that we may provide you with a truly excellent stay. I would like to invite you back over so this way you can truly experience an exceptional stay with us as this is not the service we strive to offer. Thank you again. Best regards, Yanki Sherpa Front Desk Supervisor

3
Everyone

By on Jan 6, 2021

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