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Volta by Casago

3.0 star property

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Photo gallery for Volta by Casago

Reception
Rooftop terrace
Reception
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space
  • 24/7 front desk

Explore the area

View in a map
Calle 26 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Central Square
    ‪10 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio Suite

  • Garden view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, this apartment is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. The 3-star apartment includes a kitchen, a microwave, and a flat-screen TV.
View more Apartments in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Central Square - 10 min walk - 0.6 miles
  • Playa del Carmen Main Beach - 11 min walk - 0.6 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Café Choux Choux - ‬1 min walk
  • ‪Trattoria del Centro - ‬3 min walk
  • ‪Mu. Burgerhouse - ‬2 min walk
  • ‪Wings Factory - ‬3 min walk
  • ‪Sushiclub - ‬2 min walk

About this property

Volta by Casago

An outdoor pool and a rooftop terrace are features at this apartment. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for USD 100 per vehicle. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations.
The apartment is air-conditioned and features a kitchen with an oven, a microwave, and a stovetop. Guests can expect to find free WiFi and a 60-inch flat-screen TV with cable channels. Other standard amenities include a ceiling fan, a safe, and an ironing board.
Recreational amenities at the apartment include an outdoor pool.

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 60-inch flat-screen TV with cable channels

Outdoor areas

  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (19 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Safe

Location highlights

  • In the city center
  • Near the bay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per stay
  • Shuttle transfer per adult: USD 200 (roundtrip)
  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 100 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include window guards.

Property is also known as

Volta by Casago Apartment
Volta by Casago Playa del Carmen
Volta by Casago Apartment Playa del Carmen

Frequently asked questions

Is a free cancellation option available at this apartment?

This apartment provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Volta by Casago?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Volta by Casago on May 12, 2026 start from $303, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of this apartment?

This apartment is situated in Downtown Playa del Carmen within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach within a short drive.

Is parking available on site at Volta by Casago?

No, there isn't parking available at the apartment.

Is this apartment adjacent to a casino?

No, this apartment is not connected to a casino.

Is there an indoor pool at this apartment?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.

Is Volta by Casago a good place to stay for couples?

Couples staying at this apartment will appreciate amenities like a kitchen as well as an outdoor pool and concierge services.

Does Volta by Casago have a hot tub?

No, this apartment doesn't have a spa tub.

Does this apartment provide breakfast?

No, this apartment doesn't offer breakfast.

Does this apartment allow pets to stay free of charge?

No, pets aren't allowed at this apartment.

Does Volta by Casago have connecting rooms available?

No, this apartment doesn't feature connecting guestrooms.

How close is the airport from this apartment?

The closest major airport to this apartment is Cozumel Intl. Airport (CZM), which is 21.5 mi away (254 minutes by car).

Are there rooms with balconies that I can book at Volta by Casago?

No, there aren't any apartments at Volta by Casago that offer a balcony.

Volta by Casago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

6/10 Okay

ROBERT

Disliked: Room comfort

Almost good....

Location, building and room we're all great. The area and building do get loud in the evening. Great rooftop pool with hot tub and bar. Room could be cleaner, but the real issue was a lack of water pressure and zero hot water. If you're ok with cold showers, this place is for you!
Stayed 4 nights in Jan 2024

10/10 Excellent

Danielle E

Liked: Cleanliness, amenities, property conditions & facilities
I spend 3 nights at this vacation property and I had a wonderful time! Even though it is not a hotel, the condo's employees were very polite and helpful. The host's local contact was wonderful, easy to communicate with, and available if you need anything. I arrived 2 hours before the check-in time, and I was able to wait at the wonderful rooftop area. It is even better than it looks on the pictures! I've got to do some work (there is a work common area), I enjoyed a cocktail at the bar (open from 12-8pm) and relax at the pool/jacuzzi. There is also a decent size gym, for who doesn't like to skip a workout. The apartment was spotless, very modern, fully equipped and quiet. Super clean! There is a big supermarket a few blocks away, the Selecto Super, with a wonderful bakery. I opted to have breakfast at home, but there are many restaurants that serve breakfast in the neighborhood. At night, you can go have dinner at great restaurants, within a short walk from the apartment. I definitely recommended this place, and I'm already planning my next stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaniness and well secured..
Stayed 4 nights in Aug 2023