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Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

Property class: 4
VIP Access

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Photo gallery for Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

An aerial view of a resort with multiple buildings, a beach, and a pool area.
A restaurant with a chef performing a fire act, diners seated at tables, and a bar area in the background.
A beach scene with sun loungers, palm trees, and thatched umbrellas.
A resort pool with a clear view of the ocean, palm trees, and a distinctive red building.
A beach with rows of blue lounge chairs and thatched umbrellas, a palm tree, and the ocean in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa 88
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 Bedroom, Beachfront

A spacious living area with a dining table, chairs, a sofa, and a view of the ocean.

Suite, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Ocean View

A hotel room with a dining area, a large window with curtains, a ceiling fan, and a decorative wall piece.

Suite, 1 Bedroom, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Beachfront

A couple relaxing on a balcony with a view of the ocean.

Suite, 2 Bedrooms, Beachfront

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Murphy Beds and 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Ocean View

A balcony with a view of a pool and resort buildings, furnished with chairs and a table.

Suite, 2 Bedrooms, Ocean View

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Murphy Beds and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds, Beachfront

A hotel room with two beds, a balcony, and a view of the ocean.

Junior Suite, 2 Double Beds, Beachfront

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds, Ocean View

A hotel room with a bed, a desk, a chair, a television, and a large window with curtains.

Junior Suite, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room

A hotel room with a large bed, a ceiling fan, a balcony with a view of other buildings, and a painting on the wall.

Premium Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Standard Room

A kitchen with wooden cabinets, a microwave, and a coffee maker.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Corasol, Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive is within a few miles (5 km) of popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 252-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 5 restaurants.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Playa 88 - 5 min drive - 1.6 miles
  • Guadalupe Church - 6 min drive - 2.0 miles
  • Gran Coyote Golf - 6 min drive - 1.4 miles
  • Mamitas Beach - 7 min drive - 2.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Amaranto - ‬7 min drive
  • ‪El Templo - ‬14 min walk
  • ‪Lizards Pool Bar & Terrace - ‬3 min drive
  • ‪Restaurante Riviera - ‬17 min walk
  • ‪Los Lirios - ‬15 min walk

About this property

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

Guests of Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a gym, 4 hot tubs, and a sauna.
43-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.44 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.
Property Registration Number 009-046-001340/2026

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive on Sep 2, 2026 start from $273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

This property is situated in Corasol, close to Playa del Carmen Main Beach, Quinta Avenida, and Mamitas Beach. You'll also find El Camaleón Mayakoba Golf Course and Gran Coyote Golf within a short drive.

Is parking available on site at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

Yes, uncovered valet parking is offered for free at the property.

Is there a spa available at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, and facials.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive have a casino?

No, Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive doesn't have a casino.

Is there an indoor pool at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 4 hot tubs.

Is Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive good for couples?

This beachfront property offers plenty of amenities for couples including a beachfront restaurant, 6 outdoor pools, and a swim-up bar.

Are there hot tubs at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

No, but this property does have a sauna.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive have a restaurant with a breakfast menu?

Yes, Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive.

Are there connecting rooms at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

No, there aren't connecting guestrooms at this property.

Where is the closest airport to Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

The closest major airport to Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (262 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.7 mi away.

Are there rooms with balconies that I can book at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive?

Yes, every guestroom at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive comes with a balcony and some offer ocean views.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive.

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1005 out of 1792 reviews
Rating 8 - Good. 437 out of 1792 reviews
Rating 6 - Okay. 219 out of 1792 reviews
Rating 4 - Poor. 70 out of 1792 reviews
Rating 2 - Terrible. 61 out of 1792 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Erica

Beautiful resort and wonderful staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Everything clean friendly staffed
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, enjoy food, drinks and pools. Activities were a plus
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family resort to stay at.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and the food was super good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Ekramul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a great family experience with royal hacienda. We stayed 4 nights and was amazing .
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, especially the team at kids club!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Jamie Lee Carlson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, spacious rooms and large pools!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Iaroslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ☺️place to visit and enjoy, especially with kids ☺️
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Tate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with wonderful staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and swim-up bar - food and cocktails have improved since our last visit two years ago!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained resort. Extremely clean. Staff was very friendly and professional. A great choice for families.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful , I enjoy this vacation, hospitality food ,entertainment!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls a who run the kids club are amazing
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great on helping us out with our stay .The food was excellent breakfast lunch supper were All great.I liked the pool it was nice
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Wilson

Liked: Cleanliness
Staff very friendly love that beach is close to pool
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Jessie Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the environment! The people and the vibes allowed us as a family to have a stress free vacation. The food at the Royal was absolutely fantastic and the drinks!
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities at the pool were great
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place is very clean
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place , staff are awesome and friendly, food and drinks are amazing
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Sung Uk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food!!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Denise De La Garza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing resort.
Stayed 7 nights in Jan 2026