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The Royal Haciendas All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for The Royal Haciendas All Inclusive

Exterior
Balcony view
Aerial view
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
6 outdoor pools, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Place, Punta Esmeralda Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪95 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Junior Suite

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

8.6 out of 10
Excellent
(67 reviews)
  • 398 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • 398 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • 1047 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

9.8 out of 10
Exceptional
(51 reviews)
  • 1047 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

9.4 out of 10
Exceptional
(26 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Run of the House

1 bedroom, pillowtop beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(64 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Corasol, The Royal Haciendas All Inclusive is within a few miles (5 km) of popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This 252-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Playa 88 - 5 min drive - 1.4 miles
  • Gran Coyote Golf - 6 min drive - 1.4 miles
  • Punta Esmeralda Beach - 8 min drive - 1.3 miles
  • Xcaret Eco Theme Park - 21 min drive - 9.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪La Laguna - ‬14 min walk
  • ‪The Royal Market - ‬5 min walk
  • ‪La Toscana - ‬13 min walk
  • ‪Bar L'Elefant - ‬12 min walk
  • ‪Los Lirios - ‬14 min walk

About this property

The Royal Haciendas All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools
Guests of The Royal Haciendas All Inclusive have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Other amenities at this all-inclusive property include a gym, 4 hot tubs, and a sauna.
43-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.2 out of 10, Very Good, 5,059 reviews
$304 nightly
The price is $370
Dec 1 - Dec 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.75 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.
Property Registration Number 008-013-002459/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on Dec 4, 2025 start from $214.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of The Royal Haciendas All Inclusive?

This property is situated in Corasol within a short 11-minute walk of Chun-Zumbul (diving site). You'll also find El Camaleón Mayakoba Golf Course and Playa Xcalacoco within a short drive.

Is parking available on site at The Royal Haciendas All Inclusive?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is there a spa available at The Royal Haciendas All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages.

Does The Royal Haciendas All Inclusive have a casino?

No, The Royal Haciendas All Inclusive doesn't have a casino.

Is there an indoor pool at The Royal Haciendas All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 4 hot tubs.

Is The Royal Haciendas All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 6 outdoor pools, 2 poolside bars, and a beachfront restaurant.

Does The Royal Haciendas All Inclusive have a hot tub?

Yes, this all-inclusive property has 4 spa tubs.

Does The Royal Haciendas All Inclusive have a restaurant with a breakfast menu?

Yes, The Royal Haciendas All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does The Royal Haciendas All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Royal Haciendas All Inclusive.

Are there connecting rooms at The Royal Haciendas All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to The Royal Haciendas All Inclusive?

The closest major airport to The Royal Haciendas All Inclusive is Cozumel Intl. Airport (CZM), which is 26.3 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.7 mi away.

Are there rooms with balconies at The Royal Haciendas All Inclusive?

Yes, every guestroom at The Royal Haciendas All Inclusive comes with a balcony with some featuring ocean views.

Does The Royal Haciendas All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Royal Haciendas All Inclusive.

Reviews

The Royal Haciendas All Inclusive Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1062 out of 1855 reviews
Rating 8 - Good. 433 out of 1855 reviews
Rating 6 - Okay. 220 out of 1855 reviews
Rating 4 - Poor. 77 out of 1855 reviews
Rating 2 - Terrible. 63 out of 1855 reviews

Reviews

10/10 Excellent

Ricardo

Stayed 3 nights in Oct 2025

8/10 Good

Grigore

Liked: Staff & service, property conditions & facilities
Walkable
Stayed 7 nights in Aug 2025

10/10 Excellent

VICTOR, farmingville

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic resort to spend your vacation with the family. There are plenty of amenities and activities every day like pool volleyball, dance learning, fitness classes, cooking classes and many more. Love karaoke nights! Food and drinks were tasty and available all day.
Stayed 5 nights in Aug 2025

10/10 Excellent

Vanessa

Stayed 6 nights in Aug 2025

10/10 Excellent

Wilson J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be in family, food was great snd the people who work there were super friendly and nice. Unfortunately the beach area was no very nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Cristina Mae, Vancouver

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Food and drinks available 24/7. Multiple pools to choose from. Food, beverage and housekeeping staff we attentive to our requests. Everything we needed in one place, we didn't leave the resort! Cons: Bathroom shower head needed a deep clean and bathroom fan was loud. Otherwise, it was a wonderful time.
Stayed 7 nights in Aug 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, it was perfect
Stayed 3 nights in Aug 2025

10/10 Excellent

Pavlo

Stayed 10 nights in Jul 2025

6/10 Okay

Rafael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was rude except the cleaning staff. And they keep trying to sell you timeshare after you express not to be intrested.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ilir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

vladimir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort. Recommend for family. Good food good service and good lean rooms. Villa was awesome.
Stayed 9 nights in Aug 2025

10/10 Excellent

Lynette

Stayed 6 nights in Aug 2025

2/10 Terrible

Manojit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Jul 2025

2/10 Terrible

Ronen

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was a nice location and facility, especially for children given the Kids' Club. The pools were great! The cleaning crew did a great job in rooms as well as getting rid of algae at the beach. But, there were many issues. Foremost, was that the food at the Palapa was terrible- no taste. It was closed for lunch so we had to rely on bar by pool which had a very limited menu. That food was also terrible- tasteless. Although there were two dinner restaurants, it was almost impossible to get reservations. I finally sought help from time share people to get us reservations. The food at the Asian restaurant was the worst I have ever tasted. We were not told that we would have to move rooms so we could not unpack after our first day. Then it was a comedy of errors trying to get the move done since the new keys were at first not available and then did not work. This required multiple trips to/from reception. I spent about two hours trying to sort this out. We rented four rooms and we asked to be contiguous rooms. We were assured they would be but it didn't happen. Only two rooms were contiguous and the other two were spread out. This was a problem since we were traveling for a family reunion and wanted to be next to each other. Although I kept complaining to the front desk about this, they just blamed it on Expedia and said that Expedia will guarantee anything just to make the sale. I know that is not true but that is what they said.
Stayed 2 nights in Jul 2025

4/10 Poor

Matthew Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This was hands down one of the most disappointing resort experience my family has ever had From the start, we were given conflicting information about our rooms and pressured to pay extra to avoid being moved mid-stay. We were harassed into attending a sales pitch that was misrepresented (told 15 minutes, then forced into 90), and later charged full price for an excursion because of their lies. The website falsely advertises a beach that does not exist — it’s closed for years of repairs with no mention at booking. Service was equally unacceptable: staff refused basic requests (like bringing food), sold me sandals they wouldn’t unlock, and made restaurant reservations nearly impossible despite advertising multiple dining options. The worst part: my brother and his partner were targeted by another guest with discriminatory slurs and harassment. Instead of protecting them, the resort kicked them out while allowing the aggressor to stay. We later saw him comfortably dining at the property. That is beyond irresponsible — it’s shameful. This was supposed to be a family trip to honor my late mother, and it turned into a nightmare. Management showed zero accountability, zero honesty, and zero concern for guest safety. The only bright spot was Jeanette in the lobby, who genuinely tried to help — but one kind employee does not make up for systemic failures across this resort. Do yourself a favor: book elsewhere. This place is dishonest, unsafe, and absolutely not worth the money.
Stayed 8 nights in Aug 2025

10/10 Excellent

Gladis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 5 nights in Aug 2025

10/10 Excellent

Zilma

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good time staying at the resort. The food was amazing and the staff always on top of cleaning. I would come back again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are all great and the suite has plenty of space that are not present at many other resorts. The food is good quality and many different options to eat. The staff is all amazing and are always happy to help with any needs. The beds were a bit too firm, but that's common for most hotels.
Stayed 7 nights in Aug 2025

6/10 Okay

Boaz

Traveled with family
Liked: Staff & service
Very limited dining options and very limited activities
Stayed 5 nights in Aug 2025

2/10 Terrible

Jorge

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a bad smell very hard to sleep
Stayed 5 nights in Jul 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Angelica, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really clean and the staff was really friendly and nice. Be mindful the seaweed is a lot around the beach. The open buffet was nice we did not like the Chinese night so hopefully they will replace it with something else.
Stayed 5 nights in Aug 2025

8/10 Good

Rosemary Theresa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Royal Haciendas. It’s a very family friendly resort. We found the dinner restaurants to have really good food but didn’t care too much for the pool side cafes. The food from there was pretty average. The drinks were great and strong. The beach is on a coral reef so it gets a bit rocky but we loved looking at the fish around the reef. The service was friendly but they didn’t have too many servers attending the pool/Kids Aqua Park so it felt like we weren’t getting cocktails too often without going to the bar ourselves. We had two young children who loved the Aqua Park so it was where we spent most of our time and would have enjoyed a bit more frequent poolside service there. Overall we all had a great time.
Mexican celebration night
One of the main pools
Aqua Park
Stayed 5 nights in Aug 2025

10/10 Excellent

Hameed Wazir

Liked: Cleanliness, staff & service, property conditions & facilities
We spent 6 nights at the property and this was our second trip (did first one two years back). The property is e
Stayed 6 nights in Aug 2025

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