Hyatt Zilara Riviera Maya Adults Only All Inclusive

Adults-only beachfront property with outdoor pool

VIP Access

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Outdoor pool, open 8:00 AM to 7:00 PM, cabanas (surcharge)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Hot Tub

Explore the area

Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

El Camaleón Mayakoba Golf Course
‪6 min drive‬
Tres Rios Ecopark
‪8 min drive‬
Maroma Beach
‪15 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪52 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

1 bedroom, premium bedding, down comforters, free minibar

Ocean Front Swim Out King Suite

678 sq ft
Ocean view
Sleeps 2
1 King Bed

1 King Bed Suite

Exceptional

474 sq ft
Sleeps 2
1 King Bed

2 Double Bed Suite

Wonderful

474 sq ft
Sleeps 4
2 Double Beds

Ocean View King Suite

Exceptional

474 sq ft
Ocean view
Sleeps 2
1 King Bed

Pool View Swim Out King Suite

Wonderful

603 sq ft
Resort view
Sleeps 2
1 King Bed

Ocean Front Private Pool King

Exceptional

678 sq ft
Sea view
Sleeps 2
1 King Bed

Tropical View Double

Very good

474 sq ft
Sleeps 4
2 Double Beds

Ocean View Terrace King Suite

Exceptional

570 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Ocean Front King Suite

570 sq ft
Ocean view
Sleeps 2
1 King Bed

Presidential Suite

1582 sq ft
Sleeps 2
1 King Bed

Ocean Front Double Suite

570 sq ft
Ocean view
Sleeps 4
2 Double Beds

Ocean Front One Bedroom Master King Suite

1033 sq ft
Sea view
Sleeps 2
1 King Bed

Tropical View King Swim Out Suite

Exceptional

570 sq ft
Sleeps 2
1 King Bed

One Bedroom Master Suite King

1033 sq ft
Sleeps 2
1 King Bed

Tropical View King

Exceptional

474 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Playa del Carmen

Located in Riviera Maya, Hyatt Zilara Riviera Maya Adults Only All Inclusive is 5.5 mi (8.9 km) from Maroma Beach. This 291-room, 4.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

El Camaleón Mayakoba Golf Course - 6 min drive - 2.4 miles
Gran Coyote Golf - 8 min drive - 4.2 miles
Tres Rios Ecopark - 8 min drive - 2.4 miles
Playa Xcalacoco - 10 min drive - 5.0 miles
Maroma Beach - 15 min drive - 6.1 miles

Getting around

Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

‪Black & White - ‬8 min drive
‪Beach Bar - ‬9 min drive
‪Jaal-Ha - ‬9 min drive
‪Coco Café - ‬1 min walk
‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Adults-only beachfront property with outdoor pool

Guests of Hyatt Zilara Riviera Maya Adults Only All Inclusive enjoy a full-service spa, karaoke, and an outdoor pool. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.

52-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Free minibar items, balconies, and coffee makers are other standard amenities.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, German, Portuguese, Serbian, Spanish

Similar properties

3 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Hot Tub
All inclusive
Spa

$387 nightly

Jul 3 - Jul 4

Total includes taxes and fees

2 outdoor pools, cabanas (surcharge), pool umbrellas

On private beach
Pool
Hot Tub
Breakfast included

$480 nightly

Jul 28 - Jul 29

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited onsite parking

Food and drink

4 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar

Restaurants on site

Capri Grille
El Comedor
Lola Restaurant
Tempest

Things to do

Beach yoga
Billiards/pool table
Concerts/live shows
Evening entertainment
Fitness classes
Free beach club
Free bicycle rentals
Full-service spa
Games
Gym
Hot tub
Karaoke
Outdoor pool
Outdoor pool (guest access)
Shopping
Table tennis

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
6,747 square feet of conference space

Outdoors

Beach cabanas (surcharge)
Beach towels
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (54 inch wide door)
Front entrance ramp
Smooth flooring in public areas
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk (29 inches high)
Wheelchairs on site

3 buildings
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2003
Colonial architecture
Communal living room
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Reception hall
Renovated entire property - December 2022
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Premium bedding

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

52-inch TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Meal delivery service

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
This property uses eco-friendly cleaning products.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 7:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hyatt Zilara Riviera Maya

Secrets Capri Riviera Cancun

Secrets Capri Riviera Cancun Optional All Inclusive

Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Are there all-inclusive rate plans at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include bartending classes, language classes, and yoga.

How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on Jul 11, 2025 start from $423.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see within easy reach of Hyatt Zilara Riviera Maya Adults Only All Inclusive?

This property is situated in Riviera Maya, close to Maroma Beach, Playa del Carmen Main Beach, and Tres Rios Ecopark. You'll also find El Camaleón Mayakoba Golf Course and Gran Coyote Golf within a short drive.

Will I be able to park at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Bicycle parking is also available for guests.

Is a spa located at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, aromatherapy, and hydrotherapy.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive feature a casino on the premises?

No, Hyatt Zilara Riviera Maya Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 7:00 PM.

Is Hyatt Zilara Riviera Maya Adults Only All Inclusive a good place to stay for couples?

This adults-only all-inclusive property offers many amenities for couples such as an outdoor pool and a poolside bar with some guestrooms featuring private pools.

Are there hot tubs at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a restaurant with a breakfast menu?

Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive though service animals are welcome.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The closest major airport to Hyatt Zilara Riviera Maya Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 27.1 mi away (291 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 29.3 mi away (44-minute drive).

Are there rooms with balconies at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, every guestroom at Hyatt Zilara Riviera Maya Adults Only All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a wedding venue on site?

There are wedding services available at Hyatt Zilara Riviera Maya Adults Only All Inclusive if that's in your vacation plans.

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

James

Jun 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was super friendly. The resort had different events/shows daily for entertainment. The food was very good.

Stayed 7 nights in May 2025

10/10 Excellent

Marvin

Traveled with partner

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the pleasure of staying here for our honeymoon. I’ll just start off by saying that the staff are super accommodating & superb. Whether you’re at the beach or in the hotel, the staff make it their priority to serve you. The rooms are super clean & room service & housekeeping are on point! I would highly recommend downloading the Inclusive Collection app & staying up to date with the daytime/nighttime activities. We honestly couldn’t be any happier with our stay! Thank you Hyatt Zilara Maya!

Stayed 6 nights in May 2025

10/10 Excellent

Marijo

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Was a wonderful empierce.

Stayed 3 nights in Apr 2025

10/10 Excellent

Wassim Najib

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

NORMA R

Traveled with group

Apr 1, 2025

Liked: Amenities

Very clean

Stayed 4 nights in Mar 2025

10/10 Excellent

Hang

Traveled with partner

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Place was nice and low key. It has activities to do throughout the day. Just make sure to scan the QR code and check it out. There are a good variety of food option but I got sick of it after day 3 of 6 days there. Coffee shop does offer good coffee. The mocha frappe with extra shot or 2 of expresso did it for me. The heated pretzel was a good snack to take to the pool too. The staff are overall nice and friendly. The even crew aren’t as nice and friendly like the ones during the day. There was always a spot by the pool and the beach. We did wake up @7ish to save a spot if you wanted one close to the pool or a covered area at the beach. Keep in mind the spot at the beach further to the right on the beach, you will not have WiFi reach there. Room service is always quick and attentive.

Stayed 6 nights in Mar 2025

8/10 Good

Robert

Traveled with partner

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed entirely within the resort. Staff superb. Beach and pool were excellent as was our room. Food was inconsistent. Breakfasts were great. Lunch time service and cook outs very good. Dinners, however, were mostly very average. But no easy access to town or its restaurants.

4/10 Poor

Suzanne

Traveled with partner

Mar 27, 2025

Disliked: Staff & service, amenities, property conditions & facilities

Our room was next to consturction, so it was very loud. I called room service to get a bottle of champagne, they transferred me and hung up, when I called the operator, no one picked up. The VIP coupons were spread out across mutlipule areas and were not a benefit or helpful. Property was outdated and needed a lot of repairs.

Stayed 2 nights in Mar 2025

10/10 Excellent

Brianna Lea

Traveled with partner

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were absolutely amazing and we had the best time staying here!

Stayed 3 nights in Dec 2024

10/10 Excellent

Zhivka

Traveled with family

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent resort, spacious rooms, very clean, friendly staff, large beach area with fine white sand, completely smoke free, nice café with huge choice of beverages and snacks/cakes

Stayed 10 nights in Mar 2025

8/10 Good

joseph john

Traveled with partner

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only problem with this property is if you order a black Russian, which is Kahlúa and vodka and if they are out of Kahlúa, they try to give you some coffee Lecure and pretend it’s Kahlúa. I prefer if they just said they did not have Kahlúa and I could choose a different drink

Stayed 7 nights in Mar 2025

8/10 Good

Ryan

Mar 21, 2025

Liked: Cleanliness

Stayed 7 nights in Mar 2025

10/10 Excellent

Cynthia Ann

Traveled with group

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff provided great service!!

Stayed 7 nights in Feb 2025

8/10 Good

Indeah

Traveled with partner, Traveled with family

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful and clean! Good wasn’t the best and service could have been better

Stayed 4 nights in Mar 2025

8/10 Good

Joseph, buxton

Mar 17, 2025

Stayed 5 nights in Mar 2025

8/10 Good

Malgorzata

Mar 15, 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Aleksei

Traveled with family

Mar 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was good

Stayed 5 nights in Mar 2025

10/10 Excellent

Mario

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great service

Stayed 3 nights in Mar 2025

8/10 Good

Robert Lee

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

8/10 Good

Darlene

Traveled with family

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property overall was really good. The food was very good at the restaurants, just average to below average for the buffet. The one downfall…We upgraded and paid for swim up rooms but never used them because we were a group of 4 couples and we were split to opposite sides of the resort. It was very upsetting when we checked in. They could not accommodate us to be together.

Stayed 5 nights in Mar 2025

6/10 Okay

Stephanie

Traveled with partner

Mar 6, 2025

Nice property but disappointed on The Support Offered during a wet room/ leakage of the roof and support provided when returning from the hospital. Not able to offer us a the room for a decent price! Needed to move hotels.

Stayed 4 nights in Feb 2025

8/10 Good

Catherine

Traveled with partner

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the staff. Property wasn't at capacity and there were not enough pool chairs for guests. Every day it was a battle to find 2 chairs together that had some shade (or umbrella). Several guests experienced this too. Last resort I stayed at did not charge for cabanas. This resort at $50/day seemed high.

Stayed 2 nights in Feb 2025

10/10 Excellent

Jacquelyn Susan

Traveled with partner, Traveled with family

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My group of 4 couples had a fantastic time at Hyatt Zilara Riviera Maya. Everything was amazing from check-in to check-out. Great food, awesome drinks, cool entertainment, rooms were perfect! We loved the swim out feature, but I know every room there is great. Really nice beach, outdoor pool, and multiple bars. I could not recommend this place more!!!

Stayed 5 nights in Feb 2025

10/10 Excellent

leeann

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a good solid place. Nice beach pool and pretty good food once you learned where to eat and not eat.

Stayed 2 nights in Feb 2025

10/10 Excellent

SamanthaMarie

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the warm hospitality from the moment you step on the property was so inviting! Our room outdoor pool area was everything we hoped for and more. The different cuisines served were absolutely delicious, from their aquachile to surprisingly yummy Italian! We loved to be able to support local artists at the night market on property and really enjoy the events like casino night! A trip we’ll be talking about for awhile for sure. ☺️

Stayed 2 nights in Feb 2025