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Hyatt Zilara Riviera Maya Adults Only All Inclusive

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4 restaurants; breakfast, lunch, and dinner served
4 restaurants; breakfast, lunch, and dinner served
On the beach, white sand, beach cabanas, beach towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Gran Coyote Golf
    ‪9 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View Double

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View King

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Level Junior Suite Tropical View Swim Out King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Junior Suite Tropical View Swim Out King

9.8 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Level Master Suite Ocean Front King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Master Suite Ocean Front King

  • Sea view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Level Junior Suite Ocean Front Double

View from room

Club Level Junior Suite Ocean Front Double

  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Level Junior Suite Ocean Front King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Junior Suite Ocean Front King

  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Level Junior Suite Ocean Front Private Pool King

Club Level Junior Suite Ocean Front Private Pool King | Premium bedding, down comforters, free minibar, in-room safe

Club Level Junior Suite Ocean Front Private Pool King

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Level Junior Suite Pool View Swim Out King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Junior Suite Pool View Swim Out King

8.8 out of 10
Excellent
(9 reviews)
  • Resort view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View King

9.6 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Level Junior Suite Ocean Front Swim Out King

Club Level Junior Suite Ocean Front Swim Out King | Premium bedding, down comforters, free minibar, in-room safe

Club Level Junior Suite Ocean Front Swim Out King

  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Level Presidential Suite King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Presidential Suite King

  • Garden view
  • 1582 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Riviera Maya, Hyatt Zilara Riviera Maya Adults Only All Inclusive is 5.5 mi (8.9 km) from Maroma Beach. This 291-room, 4.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 2.4 miles
  • Gran Coyote Golf - 9 min drive - 4.2 miles
  • Tres Rios Ecopark - 9 min drive - 2.8 miles
  • Playa Paraiso Golf Course - 12 min drive - 8.3 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 13 min drive - 8.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Seafood - ‬9 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Black & White - ‬8 min drive
  • ‪Festival - ‬7 min drive
  • ‪Sport Bar 24/7 - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Guests of Hyatt Zilara Riviera Maya Adults Only All Inclusive enjoy a full-service spa, karaoke, and an outdoor pool. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.
52-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Free minibar items, balconies, and coffee makers are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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9.0 out of 10, Wonderful, 2,401 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Capri Grille
  • El Comedor
  • Lola Restaurant
  • Tempest

Things to do

  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • Table tennis

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,747 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - December 2022
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 52-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Are there all-inclusive rate plans at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include bartending classes, language classes, and yoga.

How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on Jul 1, 2026 start from $366, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see within easy reach of Hyatt Zilara Riviera Maya Adults Only All Inclusive?

This property is situated in Riviera Maya, close to Maroma Beach, Playa del Carmen Main Beach, and Quinta Avenida. You'll also find El Camaleón Mayakoba Golf Course and Tres Rios Ecopark within a short drive.

Will I be able to park at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, valet and self parking are offered for free at the property. Bicycle parking is also available for guests.

Is a spa located at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, aromatherapy, and hydrotherapy.

Are there luxury amenities available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, guests can indulge in luxuries such as an outdoor pool, 4 restaurants, and a swim-up bar at this property.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive feature a casino on the premises?

No, Hyatt Zilara Riviera Maya Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

This adults-only property offers many amenities for couples such as a beach and 4 restaurants with some guestrooms featuring a private plunge pool.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this property.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a restaurant with a breakfast menu?

Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive though service animals are welcome.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have connecting rooms available?

Yes, this property has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The closest major airport to Hyatt Zilara Riviera Maya Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 27.1 mi away (291 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 29.3 mi away (44-minute drive).

Can I book a room with a balcony at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, every guestroom at Hyatt Zilara Riviera Maya Adults Only All Inclusive comes with a balcony and some offer ocean and garden views.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a wedding venue on site?

There are wedding services available at Hyatt Zilara Riviera Maya Adults Only All Inclusive if that's in your vacation plans.

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1050 reviews
Rating 8 - Good. 226 out of 1050 reviews
Rating 6 - Okay. 103 out of 1050 reviews
Rating 4 - Poor. 37 out of 1050 reviews
Rating 2 - Terrible. 25 out of 1050 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful. We had an amazing vacation! Definitely going back!
Stayed 7 nights in Mar 2026
Verified

2/10 Terrible

Titanna

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The spa was literally the best thing about this resort! Probably the only thing good…
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Nice quiet place. Friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Adaora

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and hospitality
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
The whole experiece was amazing. From the hotel, the staff, the views and the food!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
We loved it here! Smallish resort with amazing service! The food was good, we just wished there were more options. Some of the chairs at the pool could stand to be replaced but we truly loved our time here. We would definitely come back and would recommend to others.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and comfortable hotel. Nice pool. Rooms large and comfortable bed and nice swim out area. Highly recommend
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Was amazing!!!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

kevin l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite. Rooms were clean.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

amon

Liked: Cleanliness, amenities, property conditions & facilities
The room, pool area, restaurants and staff were excellent!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

alana

Liked: Cleanliness
Friendly staff and great food.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing resort to stay in!
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was amazing and hotel was very clean. Room service was excellent. The only thing is one night we had no water.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Robert David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and staff - thoroughly enjoyed our 5 days at the resort!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
We loved our trip! The room was clean, food was very good and the staff was amazing!! Hope to come back soon
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nadeem

Liked: Cleanliness, amenities, property conditions & facilities
Good value resort. We had a great time. Love the hard work staff put into everything that was offered. I would recommend it for a fun family stay.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Service, cleanlines food is all great. Best area on the beach and they clean it all day long. It is quieter resort and smaller, so less food options, but that was perfect for us. Spa and Hydrothreapy are very nice. No need to worry about reserving chairs by the pool or beach. It is a great resort.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Staff was attentive. Quality alcohol. Clean rooms
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, and delicious food
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here!
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Daniel

Liked: Amenities, property conditions & facilities
Nice hotel but the mildew smell in the room was a bit strong.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Travis K

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, very clean overall.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Beata

Liked: Cleanliness, amenities, property conditions & facilities
Great resort with amazing food !The rooms were clean and spacious. Very friendly and attentive staff Beautiful beach. Highly recommend.
Stayed 5 nights in Nov 2025

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