Ocean Zen Suites on 5th Avenue - Adults Only

Adults-only hotel with a rooftop terrace and a 24-hour front desk

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Where to?

Dates

June 2025

July 2025

Eco Luxury Executive Suite 2 Double 3-4 | Pillowtop beds, in-room safe, individually decorated

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | Pillowtop beds, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Housekeeping
Pool
Laundry
Air conditioning
Free WiFi

Explore the area

Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

Mamitas Beach
‪11 min walk‬
Punta Esmeralda Beach
‪19 min walk‬
Quinta Avenida
‪19 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪58 min drive‬

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Room options

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

440 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Eco Luxury Executive Suite 2 Double 3-4

431 sq ft
Partial sea view
Sleeps 5
2 Double Beds and 1 Twin Sofa Bed

Eco Luxury Queen Suite - Infinity pool 9

430 sq ft
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Eco Luxury Deluxe Suite 8 2 Double beds

400 sq ft
Sleeps 4
2 Double Beds

Pillowtop beds, in-room safe, individually decorated

Eco Luxury Business Suite 6 Rooftop Pool

390 sq ft
Sleeps 3
1 Twin Bed and 1 Double Bed

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

390 sq ft
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Eco Luxury Deluxe Suite 5 Infinity pool

431 sq ft
Sleeps 3
1 Double Bed and 1 Twin Bed

About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio, Ocean Zen Suites on 5th Avenue - Adults Only is a leisurely stroll from popular sights such as Mamitas Beach and Punta Esmeralda Beach. This 3.5-star hotel welcomes guests with 9 rooms and conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

Mamitas Beach - 11 min walk - 0.6 miles
Playa del Carmen Main Beach - 15 min walk - 0.8 miles
Punta Esmeralda Beach - 19 min walk - 1.0 mile
Quinta Avenida - 19 min walk - 1.0 mile
Playa del Carmen Maritime Terminal - 4 min drive - 2.4 miles

Getting around

Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

‪Salento - ‬11 min walk
‪Ojo de Agua - ‬10 min walk
‪Crisol - ‬4 min walk
‪Quadra Café - ‬9 min walk
‪Tropical Tacos - ‬6 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Adults-only hotel with a rooftop terrace and a 24-hour front desk

Ocean Zen Suites on 5th Avenue - Adults Only offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. Transportation is made easy with a casino shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this adults-only hotel include express check-in, express check-out, and a terrace.

Guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers and designer toiletries. Private yards, refrigerators, and ceiling fans are other standard amenities.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

On the beach, white sand, sun loungers, beach umbrellas

Pool
Free WiFi
Restaurant
Air conditioning

$65 nightly

Jun 12 - Jun 13

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

No onsite parking available
Street parking available
Casino shuttle (surcharge)

Things to do

24-hour pool access
Outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Outdoors

Barbecue grill
Beach towels
Garden
In a provincial park
Picnic area
Pool loungers
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance

2 buildings
3 floors
Built in 2017
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillowtop mattress

Bathroom

Designer toiletries
Private bathroom
Rainfall showerhead
Shower
Towels provided

Food and drink

Refrigerator

Access via exterior corridors
Air conditioning
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

A damage deposit of MXN 1000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: PayPal

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, mobile payments, and cash.
Mobile payment options include: PayPal.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
24-hour pool access
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen

Ocean Zen Suites 5th Avenue Adults Playa del Carmen

Ocean Zen Suites 5th Avenue Adults

Ocean Zen Suites 5th Avenue A

Ocean Zen Suites On 5th Avenue

Ocean Zen Suites on 5th Avenue - Adults Only Hotel

Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Are free cancellation options available at Ocean Zen Suites on 5th Avenue - Adults Only?

Ocean Zen Suites on 5th Avenue - Adults Only provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do close to Ocean Zen Suites on 5th Avenue - Adults Only?

This hotel is situated in Luis Donaldo Colosio within a short 16-minute walk of Quinta Avenida and also 16 minutes on foot from Playa del Carmen Main Beach. You'll also find Mamitas Beach and Playacar Beach within a short drive.

Will I be able to park at Ocean Zen Suites on 5th Avenue - Adults Only?

No, there isn't parking at this hotel.

Does Ocean Zen Suites on 5th Avenue - Adults Only have a casino on the premises?

No, Ocean Zen Suites on 5th Avenue - Adults Only doesn't have a casino.

Will I find an indoor pool at Ocean Zen Suites on 5th Avenue - Adults Only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

Is Ocean Zen Suites on 5th Avenue - Adults Only good for couples?

Amenities that appeal to couples at this adults-only hotel include a pillowtop mattress and a rainfall showerhead in each guestroom with some featuring ocean views.

Does Ocean Zen Suites on 5th Avenue - Adults Only have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ocean Zen Suites on 5th Avenue - Adults Only have a restaurant that serves breakfast?

No, Ocean Zen Suites on 5th Avenue - Adults Only doesn't have a restaurant that serves breakfast.

Will Ocean Zen Suites on 5th Avenue - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ocean Zen Suites on 5th Avenue - Adults Only.

Are there connecting rooms at Ocean Zen Suites on 5th Avenue - Adults Only?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Ocean Zen Suites on 5th Avenue - Adults Only?

The closest major airport to Ocean Zen Suites on 5th Avenue - Adults Only is Cozumel Intl. Airport (CZM), which is 23.4 mi away (259 minutes by car).

Are there rooms with balconies that I can book at Ocean Zen Suites on 5th Avenue - Adults Only?

Yes, some guestrooms at this hotel offer either a furnished balcony or a lanai where guests can enjoy ocean or garden views.

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Vasili, Campbell River

Traveled with family

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."

Stayed 6 nights in Feb 2025

2/10 Terrible

Kathryn

Business traveler, Traveled with family

Jan 31, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Pictures I do not trust this hotel chain they are terrible very unsanitary and unsafe

Stayed 12 nights in Jan 2025

6/10 Okay

Azam

Jan 7, 2025

Stayed 4 nights in Dec 2024

10/10 Excellent

Thomas

Dec 30, 2024

Stayed 2 nights in Dec 2024

6/10 Okay

MARIA

Dec 23, 2024

Disliked: Staff & service

Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .

Stayed 1 night in Dec 2024

6/10 Okay

Dawn

Traveled with family

Nov 24, 2024

Liked: Cleanliness, staff & service

The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out

Stayed 3 nights in Nov 2024

2/10 Terrible

Yamitza

Nov 7, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

6/10 Okay

Steve

Sep 28, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.

Stayed 3 nights in Sep 2024

6/10 Okay

Scottie

Jun 30, 2024

Liked: Staff & service

This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.

Stayed 1 night in Jun 2024

8/10 Good

Mylene

Traveled with group

May 28, 2024

Liked: Cleanliness, staff & service, amenities

L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata

Stayed 9 nights in May 2024

8/10 Good

christopher, Deltona

May 13, 2024

Stayed 1 night in May 2024

2/10 Terrible

Carlos

Apr 21, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones

Stayed 7 nights in Mar 2024

2/10 Terrible

Shadey

Apr 16, 2024

Stayed 1 night in Apr 2024

2/10 Terrible

Andy

Traveled with family

Mar 31, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I wasn’t able to check in to this hotel. No attendant on-site when I arrived around 4:30 pm. Tried to call over and over no response . Waited until 8 pm on-site and decided we’d to get another hotel as it was getting late . Stay away from this place . It is bad condition as well . Nothing lke the pics. Still awaiting a refund I may not get .

10/10 Excellent

Vasili

Traveled with partner

Mar 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I've had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It's about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we'll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.

6/10 Okay

gabriel

Traveled with partner

Mar 11, 2024

Liked: Cleanliness

A lot of noise in the morning early.

Stayed 1 night in Mar 2024

2/10 Terrible

Kyle

Jan 4, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Dec 2023

8/10 Good

Francessca

Dec 19, 2023

Liked: Staff & service, property conditions & facilities

Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.

Stayed 2 nights in Dec 2023

6/10 Okay

christina

Traveled with family

Dec 10, 2023

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Dec 2023

10/10 Excellent

Kiara

Traveled with group

Dec 8, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to the beach and plenty of food options close by.

4/10 Poor

Jaime

Nov 2, 2023

Disliked: Staff & service

Do not go there Trust me

Not very pleasant place Lsst time I stayed at a Hotel nearby that was the same price but it was way much better They do not have parking available and it fells quite unsafe to leave the car in the street This place should have a two star rating at most

Stayed 1 night in Oct 2023

2/10 Terrible

Mauricio

Traveled with partner

Oct 13, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.

Stayed 8 nights in Sep 2023

10/10 Excellent

HILDA

Aug 4, 2023

Stayed 1 night in Jul 2023

8/10 Good

Ute

Traveled with family

Jul 25, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Closeness to beach super; very helpful staff; Wifi connection VERY Bad.

Stayed 2 nights in Jul 2023

2/10 Terrible

Genise

Traveled with partner

Jul 11, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

This plae is terrible. They didnt have hot water. Said there was a spa but there was not one. The pool looked dirty. We stayed one night and left and they wouldn't refund our 2 day other day. The saying is true you get what you pay for... run away from this property

Stayed 3 nights in Jul 2023