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Menesse the City by Casago

Property class: 3

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Photo gallery for Menesse the City by Casago

A swimming pool with lounge chairs and a stone wall.
A modern indoor space with a central seating area, surrounded by lush greenery and stone walls.
A modern hotel entrance with a stone facade, glass doors, and outdoor seating.
A modern lobby with yellow sofas, a reception desk, and large windows offering views of the outside.
A mirrored room with a bed, a dining table, and chairs.

Reviews

6.8 out of 10

Entire condo

Sleeps 2

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
LB Avenida Constituyentes, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

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About the neighborhood

Playa del Carmen

Located in Gonzalo Guerrero, this condo is a leisurely stroll from popular sights such as Quinta Avenida and Playa del Carmen Main Beach. The 3-star condo includes a kitchenette, a balcony, and a refrigerator.
View more Condo Rentals in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Alegría Shopping Mall - 6 min walk - 0.4 miles
  • Central Square - 6 min walk - 0.4 miles
  • Quinta Avenida - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 11 min walk - 0.6 miles
  • Mamitas Beach - 12 min walk - 0.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 89 min drive

Restaurants

  • ‪El Fogón - ‬1 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪Don Sirloin - ‬1 min walk
  • ‪Vips Constituyentes - ‬1 min walk
  • ‪La Ceiba de la 30 - ‬1 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Menesse the City by Casago

At this condo, guests enjoy 2 outdoor pools, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 85 per vehicle. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
The condo is air-conditioned and features a kitchenette and a balcony. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker, a safe, and a dining table.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Massage

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • Coffee and tea in common areas
  • Dining table
  • Free daily manager's reception
  • Snack bar/deli

Bedrooms

  • 1 bedroom
  • Bed sheets provided

Bathroom

  • Bathtub
  • Bathtub or shower
  • Free toiletries
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Safe
  • Safe at front desk

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • Garden

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Smoking

Smoking is not permitted

Property payment types

  • Mastercard
  • Visa

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 85 per vehicle (maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 008-007-007038

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Menesse City Seaside Apartment Playa del Carmen
Menesse City Seaside Apartment
Menesse City Seaside Playa del Carmen
Menesse City Seaside
Menesse the City by Casago Condo
Menesse the City by Casago Playa del Carmen
Menesse the City by Casago Condo Playa del Carmen

Frequently asked questions

Is a free cancellation option available at this condo?

This condo provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Menesse the City by Casago?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at Menesse the City by Casago on Nov 9, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of this condo?

This condo is situated in Gonzalo Guerrero within a short 6-minute walk of Quinta Avenida and also 12 minutes on foot from Playa del Carmen Main Beach. You'll also find Mamitas Beach and Playa del Carmen Maritime Terminal within a short drive.

Is parking available on site at Menesse the City by Casago?

Yes, self parking is offered for free at the condo.

Is a spa located at this condo?

Spa services at the condo include massages.

Is this condo associated with a casino?

No, this condo is not connected to a casino.

Will I find an indoor pool at this condo?

No, this condo doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Menesse the City by Casago?

Couples staying at this condo will appreciate amenities like a kitchenette as well as 2 outdoor pools and a bar/lounge.

Does Menesse the City by Casago have a hot tub?

No, this condo doesn't have a spa tub.

Does this condo include breakfast service?

No, this condo doesn't offer breakfast.

Will this condo allow pets to stay for free?

No, pets aren't allowed at this condo.

Does Menesse the City by Casago have connecting rooms available?

No, this condo doesn't feature connecting guestrooms.

How far is the airport from this condo?

The closest major airport to this condo is Cozumel Intl. Airport (CZM), which is 21 mi away (255 minutes by car).

Are there rooms with balconies that I can book at Menesse the City by Casago?

Yes, every condo at Menesse the City by Casago comes with a balcony and some offer city views.

Menesse the City by Casago Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, listing accuracy
Disliked: Check-in
The pool is very nice. two options
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication
Please inquire where the unit is located. We were street front, thus very noisy all day and night long and in front of bus pick up for tours. There was only one towel each and one hand towel for the whole week. Also lack of hot water when showering. On a positive note, rooftop and ground pools are very pleasant and plenty of amenities. Very conveniently located.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean and was exactly how it was described. The pictures were accurate. The only issue was the freezer was iced over which was ok because we didn't use it. The fridge was fine for us, we didn't use the microwave or any other appliances. The shower was great, no problem with water temperature or pressure. The view was overlooking the street. Yes it was noisy, but you are in the heart of the city, what do you expect? We had no problems sleeping, the wifi was great. The host was great, was prompt gave us great instructions. The check in was very easy, the staff was very friendly. Only issue was my husband could never get the camera to recognize his face when we left the parking, but the staff recognized us and let us in. The rooftop pool was beautiful, great temperature, lots of chairs, not crowded, nice people. You do get a small view of ocean. It was very nice, the building is nice, nice vegetation. Only thing is the elevator is soooooo hot! We didn't use the other pool, but looked nice. We didn't use any other facilites. The area was nice, close to shopping, beach, everything. We felt safe there the whole time. If you go just over other side of highway there are better, cheaper places to eat. Right in the heart of the city prices more and I wasn't thrilled about Don Sirloin. Great pizza place just down the street from Don Sirloin though, it was great pizza. Everyone was very friendly. We would stay there again for sure. I would give it a 9/10.
Stayed 7 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Muy mal , no me Pude hospedar
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not as booked

We booked a suite with king size bed and kitchen. The bed was a queen and more like a box spring than a mattress. We have stayed at city condos before with a different company and thought it would be the same, it wasn’t. I’m not a teenager Anymore and had very little sleep the night’s we stayed there. I’m sorry to write a bad review because Juan did help get us moved to a nice condo for an extra charge after two night’s. Juan was excellent in helping us even moving our luggage.
Stayed 10 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Pode melhorar, mas foi ótimo.

O apartamento e ótimo, bem localizado, organizado perto de tudo. Fiquei 7 dias e como não disponibilizam limpeza dos quartos senti falta de material de limpeza,tipo rodo vassoura e panos de limpeza.
Stayed 7 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La propriété est impeccable. L'ameublement minimal: pas de chaise confortable, articles de cuisines marquants eg. chaudrons, poêle.. Malgre celà..intéressant.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Stayed 2 nights in Apr 2019