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Hotel Nautilus

2.5 star property

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Photo gallery for Hotel Nautilus

Outdoor pool, open 9 AM to 8:30 PM, sun loungers
Reception
Terrace/patio
In-room safe, desk, WiFi (free), bed sheets
Triple Room | In-room safe, desk, WiFi (free), bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
20 Avenue Norte No 172 Esq Calle 6 Bis, Col Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪13 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, WiFi (free), bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 246 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, WiFi (free), bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • 246 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, desk, WiFi (free), bed sheets

Triple Room

  • 361 sq ft
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Suite with balcony

Suite with balcony | In-room safe, desk, WiFi (free), bed sheets

Suite with balcony

  • Park view
  • 313 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite con Sofa Cama

Suite con Sofa Cama | In-room safe, desk, WiFi (free), bed sheets

Suite con Sofa Cama

8.0 out of 10
Very good
(1 review)
  • Park view
  • 313 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Nautilus is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 25-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Central Square - 3 min walk - 0.2 miles
  • Quinta Avenida - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 8 min walk - 0.5 miles
  • Mamitas Beach - 13 min walk - 0.7 miles
  • Playacar Beach - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Club SociaL - ‬2 min walk
  • ‪El Tapas Restaurante - ‬2 min walk
  • ‪Cocina Doña Paula - ‬2 min walk
  • ‪Osteria De Roma - ‬2 min walk
  • ‪Logia Café - ‬2 min walk

About this property

Hotel Nautilus

Guests of Hotel Nautilus enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include safes and desks. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Hotel Colonial Playa del Carmen
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  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
7.8 out of 10, Good, 1,354 reviews
$25 nightly
The price is $35
Jul 20 - Jul 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 5 spaces per unit)
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Smooth flooring in public areas

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 8:30 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Nautilus playa del carmen
Nautilus playa del carmen
Hotel Nautilus Hotel
Hotel Nautilus Playa del Carmen
Hotel Nautilus Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Hotel Nautilus?

Hotel Nautilus offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Nautilus?

As of Jul 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Nautilus on Jul 20, 2026 start from $34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Nautilus?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is parking available on site at Hotel Nautilus?

Yes, uncovered self parking is offered for free at the hotel. You'll find a max of 5 spaces per unit.

Does Hotel Nautilus feature a casino on the premises?

No, Hotel Nautilus doesn't have a casino.

Is there an indoor pool at Hotel Nautilus?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9 AM and 8:30 PM.

What will couples enjoy most about a stay at Hotel Nautilus?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a pool view and a minibar.

Does Hotel Nautilus have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Nautilus have a restaurant with a breakfast menu?

No, Hotel Nautilus doesn't have a restaurant that serves breakfast.

Does Hotel Nautilus allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Nautilus.

Does Hotel Nautilus have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel Nautilus?

The closest major airport to Hotel Nautilus is Cozumel Intl. Airport (CZM), which is 21.9 mi away (256 minutes by car).

Are there rooms with balconies that I can book at Hotel Nautilus?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool and park views.

Hotel Nautilus Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 61 out of 141 reviews
Rating 8 - Good. 43 out of 141 reviews
Rating 6 - Okay. 26 out of 141 reviews
Rating 4 - Poor. 10 out of 141 reviews
Rating 2 - Terrible. 1 out of 141 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service
Great location and friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Britney

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind staff and great location.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and welcoming, room is clean and quiet, pool was nice! I recommend this hotel
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, parking was so convenient and easy, location was perfect ... it was close to everything, including the bus station and the pool was such a delight. It was exactly what we were looking for.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property very affordable & staff was exceptional.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

prakashbaldev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very clean and walking distance to 5 avenue park restaurant s i would recomend every one to stay their close to walmart also
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Richard

Hotel is pretty central, friendly helpful staff.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Peter

Central but quiet,pleasant staff, nice pool
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Veritas Ruiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything - beach, shopping restaurants, situated in a really cool neighborhood, great staff, lovey balcony. Thank you, I had a great stay would definitely stay here again.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Aurelio

Liked: Cleanliness, amenities, property conditions & facilities
Parking included hot water clean showers
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Gunter

Disliked: Amenities, property conditions & facilities
Very old Hotel right on a very busy road Bathroom smelled strong about sewer ceiling was black from mould no Bathroom fan. Very noisy and outdated Hotel would not recommend to anyone
Stayed 13 nights in Mar 2026
Verified

4/10 Poor

LUIS

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was to small no closet space bed was to hard cement base we only spent one night there
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and pleasant staff. No breakfast on site but two good cafes close by.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

herschel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little tricky to find but great location when you park your car
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Kristi Lane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean. Hotel location is excellent, very centrally located, free water and coffee. The room had a safe. Staff were so friendly and pool was nice. The bed was very comfortable. The air conditioner and tv were awesome! My toilet didn’t flush properly, even after they attempted to fix it. The shower leaked badly so that some of the bathroom floor was flooded after every shower. My room had a balcony but the view was a bunch of electrical posts and clusters of wires. I would stay there again but ask for a different room.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Jesus

Liked: Staff & service, amenities, property conditions & facilities
Staff was great and helpful. Location of hotel was near restaurants and shopping. I was able to walk everywhere I needed to go. Will absolutely book this hotel again soon.
Stayed 8 nights in Nov 2023
Verified

10/10 Excellent

Maurilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 7 nights in Apr 2025
Verified

6/10 Okay

kathy

Great if a/c was working properly

All was fine except the a/c wasn’t working properly….just seemed to be blowing warm air - i mentioned to front desk but no difference
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is perfectly fine. We were well attended to, the only improvement would be more furniture as the room was like an empty space with just two beds. Two straight back chairs on the balcony. A small desk, no closet to speak of and no drawers at all. The location is great as it's near everything. However, it is very noisy throughout the night due to barking dogs! But with a pair of ear plugs, this was a good stay. Good security, with a gate locked at 11pm. Buzzer rarely needed, as the desk people were vigilant of our arrival.
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situé à 5 minutes du centre, chambre très propre, personnel au top, petite piscine suffisante, seul bémols il manquer un petit frigo dans la chambre mais pour tout le reste c’était parfait
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Equipe extremamente gentil, quarto amplo e ótima localização.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

patsy

Liked: Cleanliness, amenities, property conditions & facilities
Propre, courtoisie du personnel, bien situé
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Urss

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y estacionamiento accesible
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos agradó mucho que tuviera estacionamiento considerando que la mayoría no tienen y es muy difícil estacionar en la calle por el parquímetro, la atención fue espectacular
Stayed 1 night in Sep 2025
Verified

8/10 Good

CINDY SARAI

Liked: Cleanliness, staff & service, property conditions & facilities
Buena opción para tus va, cómodo, céntrico
Stayed 3 nights in Jan 2025

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