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Hotel Kay Adults Only

2.5 star property

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Photo gallery for Hotel Kay Adults Only

A beach with palm trees, a sandy shore, and a boat in the distance.
A modern bathroom with a glass shower enclosure, a vanity with a bowl sink, and a large mirror.
Reception
A balcony with a view of the ocean, a black chair, and a small table.
A hotel room with a bed, a TV, a table with a vase, two chairs, and a view of the ocean.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 2 Norte, entre 5a Avenida y ZFM,, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪5 min walk‬

Room options

View all photos for Basic Room, 1 King Bed

A hotel room with a large bed, a view of palm trees, and a balcony.

Basic Room, 1 King Bed

  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room, 2 Double Beds

A hotel room with two beds, a bathroom, and a small sitting area.

Basic Room, 2 Double Beds

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Room

A modern hotel room with a large bed, a flat-screen TV, a ceiling fan, and a balcony with a view.

Junior Room

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Exterior

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Kay Adults Only is next to popular attractions like Playa del Carmen Main Beach and Quinta Avenida. This 15-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Founders Park - 2 min walk - 0.1 miles
  • Playacar Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karen's - ‬1 min walk
  • ‪Dick & Willy's - ‬3 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Carboncitos - ‬2 min walk

About this property

Hotel Kay Adults Only

Hotel Kay Adults Only features free WiFi in public areas and a water dispenser. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. This adults-only hotel also has a convenience store.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Laptop-compatible safes and phones are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle tours
  • Books
  • Outdoor pool (guest access)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 60 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.

Frequently asked questions

What's there to do around Hotel Kay Adults Only?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Playa del Carmen Maritime Terminal. You'll also find Playacar Beach and Mamitas Beach less than a mile away.

How much does it cost to stay at Hotel Kay Adults Only?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Kay Adults Only on Aug 1, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Kay Adults Only?

No, there isn't parking available at the hotel.

Does Hotel Kay Adults Only feature a casino at the property?

No, Hotel Kay Adults Only doesn't have a casino.

Will I find an indoor pool at Hotel Kay Adults Only?

No, there is no indoor pool at this hotel.

Does Hotel Kay Adults Only have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Kay Adults Only have a restaurant that serves breakfast?

No, Hotel Kay Adults Only doesn't have a restaurant that serves breakfast.

Will Hotel Kay Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Kay Adults Only.

Does Hotel Kay Adults Only have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Kay Adults Only?

The closest major airport to Hotel Kay Adults Only is Cozumel Intl. Airport (CZM), which is 20.8 mi away (255 minutes by car).

Are there rooms with balconies at Hotel Kay Adults Only?

Yes, some guestrooms at Hotel Kay Adults Only offer a balcony/patio and may feature ocean views.

Hotel Kay Adults Only Reviews

Reviews

6.4
Rating 10 - Excellent. 20 out of 81 reviews
Rating 8 - Good. 16 out of 81 reviews
Rating 6 - Okay. 20 out of 81 reviews
Rating 4 - Poor. 7 out of 81 reviews
Rating 2 - Terrible. 18 out of 81 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service
Beach view is fantastic. Hotel could use a little tlc but price is right. Air was not working and put in new unit within a few hours.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Shea

Liked: Cleanliness, staff & service
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

CYNTHIA

Liked: Staff & service
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
Balcony view
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, property conditions & facilities
the place was nice and clean and all staf was very frendly.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Shannon

Liked: Staff & service
The staff is excellent..
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Todd

Liked: Staff & service

Great location

The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
Excellent location. Just know therenis no elevator nor help to carry your bags.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Javier

Disliked: Staff & service, amenities, property conditions & facilities
Just so yourself a huge favour and look for something else other than this place.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Bruce

Liked: Staff & service
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Vivy

Me gusto
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Amenities
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is old, runned down. Common areas are extremely dirty, such as the front couch, Floors, pool. Handles and door knobs are rusted, broken or falling apart. Water at tje shower comes out sparingly. The beach near by is not very good for swimming, a lot of undercurrent. The noise outside at night won’t let you relax and rest since you can hear everything. If you are looking for an economic place to stay and be able to walk everywhere, this is it. The staff is friendly. No elevators. Be prepared to carry heavy luggage to third or second floor up the stairs.
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

vince

Liked: Cleanliness
Disliked: Amenities
No English spoken... rooms were clean...the area was loud until 1 am or so then early morning trash pick up ...hard to sleep....needed to change reservation to cancel a night... miserable experience with the hotel and hotels.com.....over 2 hours and never resolved i kept being tols the hotel needed to approve....the hotel kept saying they never called.... and i was not permitted to talk to them
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Ricardo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bad area, old property, front dirty ocean
Stayed 5 nights in May 2025
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Stayed 5 nights in May 2025
Verified

8/10 Good

Jodi-Anne

Liked: Cleanliness, staff & service, room comfort

Fine for a stop over

Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Michael

Liked: Staff & service
Need maintenance , but for 1 or 2 days is reasonable.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Jarmila

Disliked: Cleanliness, staff & service, amenities
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Wieslaw

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

DONATO

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
Stayed 8 nights in Jun 2025
Verified

6/10 Okay

Rafael

.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waist your money

Not, the best pace for your money. We were so disappointed , We ended up getting anther place that was much nicer for not much more.
Stayed 5 nights in Dec 2024
Verified

2/10 Terrible

Bhranti

Disliked: Cleanliness, amenities, property conditions & facilities
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
Stayed 3 nights in Feb 2025

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