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Hotel El Campanario

3.0 star property

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Photo gallery for Hotel El Campanario

An outdoor patio with a round table, blue chairs, and a large umbrella. There are potted plants and a palm tree.
A hotel entrance with a fountain, potted plants, and a tiled roof.
A hotel room with a wooden ceiling, a bed with a red and white headboard, a bedside table with a lamp, and a chair.
A kitchen with a gas stove, microwave, and sink. There is a dining area with a wooden table and chairs.
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 15 Norte No. 218, Esquina Calle 12, Col Centro, Playa del Carmen, QROO, 77710
  • Place, Central Square
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬

Room options

View all photos for Family Suite

A hotel room with two beds, each with a red bed skirt, white linens, and a swan-shaped towel. There is a wooden headboard, a nightstand with a lamp, and a painting on the wall.

Family Suite

  • 1023 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds (Plus Single Bed)

A hotel room with a wooden ceiling, a bed with a red and white headboard, a bedside table with a lamp, and a chair.

Deluxe Room, Multiple Beds (Plus Single Bed)

  • 914 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Studio, 2 Double Beds

A hotel room with a bed, a desk, and a bathroom visible through an open door.

Studio, 2 Double Beds

  • 915 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room Deluxe

In-room safe, WiFi (free)

Double Room Deluxe

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio

In-room safe, WiFi (free)

Studio

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Quadruple Suite

In-room safe, WiFi (free)

Quadruple Suite

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel El Campanario is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 16-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a terrace, and a 24-hour front desk.

What's nearby

  • Central Square - 2 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Mamitas Beach - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪El Árbol de la Diez - ‬1 min walk
  • ‪Ilios restaurant - ‬2 min walk
  • ‪El Tapas Restaurante - ‬2 min walk
  • ‪Logia Café - ‬2 min walk
  • ‪Bovino's - ‬2 min walk

About this property

Hotel El Campanario

Hotel El Campanario features free WiFi in public areas and a terrace. Airport transportation is made easy with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and securing valuables.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include ceiling fans, safes, and phones.

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Hotel Playa Encantada
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  • Pool
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  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 259 reviews
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The price is $46
Aug 10 - Aug 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 9 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Campanario
Hotel El Campanario
Hotel El Campanario Playa del Carmen
El Campanario Playa del Carmen
El Campanario Playa l Carmen
Hotel El Campanario Hotel
Hotel El Campanario Playa del Carmen
Hotel El Campanario Hotel Playa del Carmen

Frequently asked questions

Is free cancellation available at Hotel El Campanario?

Hotel El Campanario provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel El Campanario?

As of Aug 7, 2026, prices found for a 1-night stay for 2 adults at Hotel El Campanario on Aug 24, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel El Campanario?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You'll also find Mamitas Beach and Playacar Beach less than a mile away.

Is parking available on site at Hotel El Campanario?

No, there isn't parking available at the hotel.

Does Hotel El Campanario feature a casino at the property?

No, Hotel El Campanario doesn't have a casino.

Is there an indoor pool at Hotel El Campanario?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel El Campanario?

Couples staying at this hotel will appreciate amenities like a terrace plus some guestrooms include a minibar and a kitchenette.

Does Hotel El Campanario have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel El Campanario have a restaurant that serves breakfast?

No, Hotel El Campanario doesn't have a restaurant that serves breakfast.

Does Hotel El Campanario allow pets to stay free of charge?

No, pets aren't allowed at Hotel El Campanario though service animals are welcome.

Does Hotel El Campanario have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel El Campanario?

The closest major airport to Hotel El Campanario is Cozumel Intl. Airport (CZM), which is 21.9 mi away (256 minutes by car).

Are there rooms with balconies that I can book at Hotel El Campanario?

Yes, some guestrooms at this hotel offer either a balcony and a terrace.

Hotel El Campanario Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 40 reviews
Rating 8 - Good. 15 out of 40 reviews
Rating 6 - Okay. 10 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 3 out of 40 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Brendan

I liked being close to the party part of town
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

NORMA GONZALEZ

Liked: Amenities, property conditions & facilities
Muy buena ubicacion
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL EVERYTHING! When we got to the hotel they’ve already sold our room.
Stayed 1 night in Feb 2022
Verified review

4/10 Poor

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desde el inicio fue todo una decepción, mi reservación no estaba y me hicieron pagarla nuevamente, en la habitación solo había un contacto de Luz apesar de que la habitación es grande. Muy mal servicio la verdad.
Stayed 1 night in May 2021
Verified review

8/10 Good

Cam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for price as standard hotel

nice price and location. disappointed to learn that their advertised beach club pases arent real, and not all the rooms come with kitchenette!These were deal breakers for me. I wouldn have booked elsewhere had I known. Otherwise hotel is pretty good.
Stayed 8 nights in Mar 2018
Verified review

6/10 Okay

pao

Disliked: Staff & service

Buena ubicacion

El hotel esta bien ubicado la recepcion poco formal y la persona acargo poco cortes la habitacion limpia pero el baño tenia mucho olor a drenaje. Para una noche esta ok
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service

Bien

Exelente hubicacion y y acceso falta estacionamiento pero en general estubo bien
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay in playa

A delightful place to stay from first arrival to exit. All were friendly and more than courteous. I stayed 12 days --will probably stay for at least a month next summer. I've no doubt that Claudia would have made sure that any issue was dealt with immediately but there really were no significant concerns at all. The rooms are simple but kept very clean. Absolutely great shower, lots of hot water. Has a full oven /stove and a refrigerator with cooking supplies. A microwave would have been more useful with so many affordable and fine places to eat. Wifi good enough to use for work & neflix. Just a 5minute walk to the beach. Near the hustle of Coco Bongo and 5th avenue yet I was never disturbed by noise. A lovely church across the street provided many evenings of pleasant music. Bring your own washclothes if they are a necessity but I lacked for nothing else. Never took a cab once while I was there. 7 mins to Walmart, 15 minutes from a great little gym, the 6th calle Evolve gym that the locals use which is a fraction of the cost of the gym by the beach. The new restaurant just opened on 12th, 50 yards towards 2oth is quite good as is the one across from Coco Bongo on the corner of 10th Ave and 12th. If you do choose to go to Coba, go on your own as while the tours are a good deal, they will rush you. If you're on a budget or not, do go to Donna Paula's on 6th between 10th &15th. 2 can eat grandly for 100 pesos. I could not imagine staying anywhere but El C next summer.
Stayed 12 nights in Aug 2017
Verified review

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal muy amable

Todo muy bien, el personal de administracion muy amable. Cualquier cuestion te la resuelven de inmediato. Estuve 3 dias muy agusto. Gracias
Stayed 3 nights in Aug 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal hotel for one night

It was only one night
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Sencillo y barato

Está relativamente cerca de la playa y de la Avenida 5. A unos pasos de la terminal ADO alterna. A mi parecer tiene una buena relación calidad/precio. El único detalle es que huele un poco a humedad. Por lo demás nuestra estancia fue agradable.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location to ADO bus station.Just a short walk to all amenities.Overall a good experience.I have booked this hotel three times in the past year
Verified review

6/10 Okay

Dave

Centrally located hotel to everything.

Pro: Centrally located, two blocks from 5th Ave, one block from ADO bus station, 15 minute walk to beach, clean and roomy hotel room, good price. Con: Accross the street from noisy church. Church bell rings loudly early in morning and church goers are loadly singing on microphone in morning and evening, no face towels or cups for brushing teeth.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night at this hotel this is my second visit .Close to beach and Ado bus terminal.Very satisfied will book this hotel again on my way to and from Corozal Belize
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Nous avons été bien reçu par le personnel de l'hotel.
Verified review

4/10 Poor

Tania

Disliked: Staff & service, room comfort

You got what you paíd

Need yo improved in the service
Verified review

6/10 Okay

Pedro

bom custo benefício

Procurava um local tipo flat para minha estadia em Playa Del Carmen, pois queria ter disponível as facilidades de se ter uma cozinha montada para o cafe da manha e ter bebidas geladas a disposição, e que fosse num local perto de tudo.... e o El Campanário cumpriu todas essas exigências com um preço justo. Recomendo
Verified review

8/10 Good

Albina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Чисто

Плохо с водой в душе. Есть кухня, но пользоваться невозможно, нет никакой посуды. И очень шумно, отель расположен на шумной улице. Но если у вас со сном все нормально, то без проблем. А так - чисто, мы остались довольны. Спасибо
Verified review

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena Estancia

Buen lugar para estar con amigos, la ubicación cerca de los antros y a 10 minutos de playa mamitas, limpieza buena aunque se huele a humedad, la zona es un poco ruidosa, pero en general buena selección por precio y calidad.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

muy bien ubicado, cerca de la playa y la 5ta Aveni

Me pareció confortable, sin embargo, desafortunadamente, la única habitación disponible fue la 1 y está justo en la esquina y Planta Baja del Hotel, por lo cual el Ruido fue constante, toda la noche, pero en general, una habitación, cómoda, limpia, completa y bien por el costo - beneficio. Saludos
Verified review

8/10 Good

Kotholay

Liked: Cleanliness, staff & service, room comfort

Buena ubicación

No muy lejos para desgastares caminando de la playa y antros, no muy cerca como para no dormir por la música tan alta
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

BUEN HOTEL

LO ÚNICO MALO QUE LE ENCUENTRO ES QUE NO TIENE ESTACIONAMIENTO
Verified review

8/10 Good

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fue perfecta,playa del carmen es muy hermoso lugar!!!,,,la estancia en el hotel fue muy buena nos atendieron muy bien,con mucha amabilidad departe de CLAUDIA y los chicos de la recepcion,,solo me sustrajeron ropa interior de la valija,,,pero fue un detalle minimo,,,la ubicacion es muy buena para no tener q utilizar transporte,el barrio es muy tranquilo
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Apartamentos modificados para ofertarse como hotel

Se oferta como hotel pero en realidad es edificio de apartamentos convertido en hotel,ruido por estar en una calle transitada, en relación a precio , hay mejores precios y cálida , cerca de la 5ta avenida
Verified review

6/10 Okay

COACH HORSE

Disliked: Staff & service, room comfort

Trip was not bad made the best of it.

There was phone service, staff did not speak English at all and could not get thru on the phone once I had to go to a local store to get a phone card to call the shuttle company for the return ride to the airport, I had paid them in advance when I got to Mexico had a ride to the hotel never got a ride back. This hotel is not on the beach as it look like online, also beds are very hard not comfortable at all.

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