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SUN CARIBBEAN PLAYA DEL CARMEN

Property class: 2.5

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Photo gallery for SUN CARIBBEAN PLAYA DEL CARMEN

A thatched-roof building with a stone pathway leading to a pool area, surrounded by lush greenery and palm trees.
A courtyard with a stone pathway, a fountain, and lush tropical plants.
A pool area surrounded by lush greenery and palm trees, with a clear blue pool and a pathway leading to a seating area.
A bedroom with a bed, a wooden door, a clock, and a window with curtains.
A building entrance with a 'Dive Center' sign, potted plants, and a gated door.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Calle 20 MZ 52 L4 entre 5a y 10 Ave, Col Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Sun Caribbean Suite

A dining table set with red and black bowls, wine glasses, and a decorative centerpiece.

Sun Caribbean Suite

  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Caribbean Double Room with Private Bathroom

A twin room with two beds, a wooden nightstand, and a window with a dark blue blind.

Caribbean Double Room with Private Bathroom

  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Caribbean Standard with Shared Bathroom

A hotel room with a bed, a wooden door, a wooden wardrobe, and a clock on the wall.

Caribbean Standard with Shared Bathroom

  • 86 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Merida Studio

A bathroom with a sink, toilet, shower, and a mirror with a wooden frame.

Merida Studio

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Coba Family Room

A hotel room with a bed, a chair, a dresser, and a sliding glass door leading to a balcony.

Coba Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Playa del Carmen

Located in Gonzalo Guerrero, SUN CARIBBEAN PLAYA DEL CARMEN is within a 10-minute walk of popular sights such as Mamitas Beach and Playa del Carmen Main Beach. This 30-room hotel has a coffee shop/cafe along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 8 min walk - 0.5 miles
  • Central Square - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Señor Frogs - ‬1 min walk
  • ‪McCarthy's Irish Pub - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk

About this property

SUN CARIBBEAN PLAYA DEL CARMEN

Guests of SUN CARIBBEAN PLAYA DEL CARMEN enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. Transportation is made easy with an area shuttle. The front desk has multilingual staff that can help with tours/tickets and securing valuables. Additional amenities include a terrace, a garden, and a water dispenser.
Guests can expect to find free WiFi and 42-cm flat-screen TVs with cable channels and Netflix. Ceiling fans, safes, and wardrobes or closets are also standard.
Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision. Guests under 10 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Built in 1999
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-cm flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 21 2026 to October 20 2028 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Playalingua Caribe
Playalingua Caribe Hotel
Playalingua Caribe Hotel Playa del Carmen
Playalingua Caribe Playa del Carmen
Bosque Caribe , 5th Av Zone
Hotel Bosque Caribe , 5th Av Zone Hotel
Hotel Bosque Caribe , 5th Av Zone Playa del Carmen
Hotel Bosque Caribe , 5th Av Zone Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at SUN CARIBBEAN PLAYA DEL CARMEN?

SUN CARIBBEAN PLAYA DEL CARMEN provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do around SUN CARIBBEAN PLAYA DEL CARMEN?

This hotel is situated in Gonzalo Guerrero, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Will I be able to park at SUN CARIBBEAN PLAYA DEL CARMEN?

No, this hotel doesn't offer parking.

Does SUN CARIBBEAN PLAYA DEL CARMEN include a casino at the property?

No, SUN CARIBBEAN PLAYA DEL CARMEN doesn't have a casino.

Is there an indoor pool at SUN CARIBBEAN PLAYA DEL CARMEN?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Does SUN CARIBBEAN PLAYA DEL CARMEN have a restaurant with a breakfast menu?

Yes, SUN CARIBBEAN PLAYA DEL CARMEN serves breakfast for a surcharge from its cafe.

Does SUN CARIBBEAN PLAYA DEL CARMEN allow pets to stay for free?

No, pets aren't allowed at SUN CARIBBEAN PLAYA DEL CARMEN though service animals are welcome.

Does SUN CARIBBEAN PLAYA DEL CARMEN have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to SUN CARIBBEAN PLAYA DEL CARMEN?

The closest major airport to SUN CARIBBEAN PLAYA DEL CARMEN is Cozumel Intl. Airport (CZM), which is 21.3 mi away (254 minutes by car).

SUN CARIBBEAN PLAYA DEL CARMEN Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 137 out of 374 reviews
Rating 8 - Good. 112 out of 374 reviews
Rating 6 - Okay. 50 out of 374 reviews
Rating 4 - Poor. 43 out of 374 reviews
Rating 2 - Terrible. 32 out of 374 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Property is very pretty but rooms needs a lot of work and no daily service. But will say great location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that this place is close the the Main Street and the beach.
Stayed 5 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice. Beautiful garden pool to hang out
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
So the price great and I guess you get what you pay for. The hotel was so dang cute. The staff was nice and everything. However, the electricity went out 2 times while we were there and the water pressure was really low. But I felt safe and it was overall a good stay. I would stay again if I wanted something cheap.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and friendly staff
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was as advertised. No issues. Staff are lovely and accommodating. Location can't be beat!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great and friendly
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
All the Staff were very friendly and quick to help when I needed it - nothing major just needed a refresh of the bathroom
Stayed 13 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area is perfect for someone that is going out late because if you trying to sleep early the loud music ends at 2-3am
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Functional
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Rooms were modest, bed was comfortable. If you are ok with some noise, the balcony rooms on the ouside are yours, for a more quiet stay, have a room facing the courtyard. Recommendations from the staff for food were incredible. Area was very central, all amenities including the beach was a 5min walk away. Can't wait to return to Bosque Caribe.
Stayed 12 nights in Dec 2025
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Uncomfortable bed, surrounded by three bars with loud live music until 2am
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 15 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next door to old trapper pub
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top choice

Great location. Close to everything including bus terminal, supermarkets, beach, fantastic restaurant...Staff helpful and friendly. Taxis 20m away. And price more than reasonable.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Terrible location, this hotel is located in front of a very, very , very , extremely noisy bar that close at 4 or 5 am so no sleep.. Worst part is that this détail it doesn’t appear in the advertising.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little place. Great location. You can hear the party around but it stops at certain point. It needs maintenance but is what you get for the price. Overall great!
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Asked to be upgraded to a room with a private bathroom. Was told it was $60 extra a night. I checked agora and Expedia minutes before requesting the upgrade, both sites said $6 total for the upgrade. Had a much better stay at the Aloft. I could hear senior frogs music booming at the checkin dacikity, can’t imagine what it was like to stay there.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area, very close to shops and restaurants. Felt safe at all times. My husband enjoyed the hammocks and sitting our on the balcony :). Make sure you read correctly as I did not and originally got a shared bathroom room then had to upgrade my room.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Very comfortable and safe place. Decided to add 3 more nights to my trip here. Music around is loud but I don’t mind it. Just make sure you READ they offer SHARED bathrooms and I upgraded to private bathroom.
Stayed 2 nights in Feb 2024