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Hotel Indigo Playa Del Carmen by IHG

Hotel with an outdoor pool, steps from Quinta Avenida

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Photo gallery for Hotel Indigo Playa Del Carmen by IHG

Restaurant
Exterior
Interior
Exterior
Outdoor pool, free cabanas, pool umbrellas

Popular amenities

  • Hot Tub
  • Parking available
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

View in a map
1A Avenida Norte 300, Quintas del Carmen, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪97 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Ocean View

  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony, Corner

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Terrace

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Terrace

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ocean View

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Ocean View, Corner

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Indigo Playa Del Carmen by IHG is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a hot tub.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Central Square - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Señor Frogs - ‬3 min walk
  • ‪McCarthy's Irish Pub - ‬3 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪Suerte De Churro - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk

About this property

Hotel Indigo Playa Del Carmen by IHG

Hotel with an outdoor pool, steps from Quinta Avenida
Hotel Indigo Playa Del Carmen by IHG offers an outdoor pool, free WiFi in public areas, and a hot tub. Valet parking is available for MXN 400 per day. The 24-hour front desk has staff always at the ready. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, laptop-compatible safes, and desks are also available. Change of towels is available on request.
An outdoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (MXN 400 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 300 per person

Things to do

  • Bicycle storage
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 2,314 square feet of conference space
  • 24-hour business center
  • Coworking space

Outdoors

  • Free pool cabanas
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 500 per accommodation, per night, plus a deposit of MXN 2000 per stay
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night
  • Service fee: MXN 50.91 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 300 per person
  • Covered valet parking fee: MXN 400 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 500 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see around Hotel Indigo Playa Del Carmen by IHG?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is there parking available at Hotel Indigo Playa Del Carmen by IHG?

Yes, secured valet parking is offered for MXN 400 per day with in/out privileges. Accessible parking and bicycle parking are also available.

Does Hotel Indigo Playa Del Carmen by IHG have a casino?

No, Hotel Indigo Playa Del Carmen by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Playa Del Carmen by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Hotel Indigo Playa Del Carmen by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a nature reserve, and free pool cabanas.

Are there hot tubs at Hotel Indigo Playa Del Carmen by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Indigo Playa Del Carmen by IHG have a restaurant that serves breakfast?

Hotel Indigo Playa Del Carmen by IHG offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Indigo Playa Del Carmen by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Indigo Playa Del Carmen by IHG for a fee of MXN 500 per accommodation, per night. The property also provides food and water bowls. A deposit of MXN 2000 per stay is collected.

Does Hotel Indigo Playa Del Carmen by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Indigo Playa Del Carmen by IHG?

The closest major airport to Hotel Indigo Playa Del Carmen by IHG is Cozumel Intl. Airport (CZM), which is 21.3 mi away (256 minutes by car).

Are there rooms with balconies at Hotel Indigo Playa Del Carmen by IHG?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or city views.