1A Avenida Norte 300, Quintas del Carmen, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
Quinta Avenida
Place, Quinta Avenida
2 min walk
Playa del Carmen Main Beach
Place, Playa del Carmen Main Beach
3 min walk
Mamitas Beach
Place, Mamitas Beach
3 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
50 min drive
Room options
View all photos for Premium Room, 2 Queen Beds
Premium Room, 2 Queen Beds
420 sq ft
Sleeps 5
2 Queen Beds
View all photos for Premium Room, 1 King Bed, Balcony
Premium Room, 1 King Bed, Balcony
420 sq ft
Sleeps 3
1 King Bed
City view
View all photos for Standard Room, 1 King Bed, Balcony, Ocean View
Standard Room, 1 King Bed, Balcony, Ocean View
10.010.0 out of 10
Exceptional
1 review
(1 review)
377 sq ft
Sleeps 2
1 King Bed
Ocean view
View all photos for Standard Room
Standard Room
334 sq ft
Sleeps 2
1 Queen Bed
City view
View all photos for Premium Room, 1 King Bed, Balcony, Corner
Premium Room, 1 King Bed, Balcony, Corner
420 sq ft
Sleeps 2
1 King Bed
City view
View all photos for Premium Room, 2 Queen Beds, Terrace
Premium Room, 2 Queen Beds, Terrace
484 sq ft
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Ocean View
Standard Room, 1 King Bed, Ocean View
420 sq ft
Sleeps 2
1 King Bed
Ocean view
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
420 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Balcony
Standard Room, 1 King Bed, Balcony
377 sq ft
Sleeps 2
1 King Bed
City view
View all photos for Premium Room, 1 King Bed, Ocean View, Corner
Premium Room, 1 King Bed, Ocean View, Corner
420 sq ft
Sleeps 2
1 King Bed
Ocean view
View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace)
Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace)
484 sq ft
Sleeps 2
1 King Bed
About the neighborhood
Playa del Carmen
Located in Downtown Playa del Carmen, Hotel Indigo Playa Del Carmen by IHG is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a 24-hour business center.
What's nearby
Quinta Avenida - 2 min walk - 0.1 miles
Playa del Carmen Main Beach - 3 min walk - 0.2 miles
Mamitas Beach - 3 min walk - 0.2 miles
Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
Central Square - 11 min walk - 0.6 miles
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Restaurants
La Vagabunda - 1 min walk
Starbucks - 2 min walk
Amorino - 2 min walk
La Vaca Gaucha - 2 min walk
Las Helodias - 2 min walk
About this property
Hotel Indigo Playa Del Carmen by IHG
Luxury hotel with an outdoor pool, steps from Quinta Avenida
Hotel Indigo Playa Del Carmen by IHG features an outdoor pool, free WiFi in public areas, and meeting rooms. Valet parking is available for MXN 400 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a 24-hour business center, and a computer station.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, laptop-compatible safes, and desks are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Similar properties
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Secured, covered valet parking on site (MXN 400 per day; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 300 per person
Things to do
Bicycle storage
Outdoor pool
Family friendly
In-room crib
Laundry facilities
Mini-fridge
Outdoor pool
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2 meeting rooms
2,314 square feet of conference space
24-hour business center
Computer station
Coworking space
Outdoors
Free pool cabanas
In a nature reserve
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Area rugs in room
Braille/raised signage
Elevator
Front entrance ramp
Handrails in stairways
Tile flooring in room
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchairs on site
More
At least 80% lighting from LEDs
Ballroom
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Free crib
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch smart TV with cable channels
Food and drink
Coffee/tea maker
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Laptop workspace
Laptop-compatible safe
Recycling
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
This property welcomes pets for MXN 500 per accommodation, per night, plus a deposit of MXN 2000 per stay
Dogs and cats only
1 total (33 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees
Children and extra beds
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for cooked-to-order breakfast: approximately MXN 300 per person
Covered valet parking fee: MXN 400 per day (in/out privileges)
Pet deposit: MXN 2000 per stay
Pet fee: MXN 500 per accommodation, per night
Service animals are exempt from fees
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property uses eco-friendly cleaning products.
Additional information about polices, regulations, and more:
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
Frequently asked questions
What can I see around Hotel Indigo Playa Del Carmen by IHG?
This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.
Is there parking available at Hotel Indigo Playa Del Carmen by IHG?
Yes, secured valet parking is offered for MXN 400 per day with in/out privileges. Accessible parking and bicycle parking are also available.
Does Hotel Indigo Playa Del Carmen by IHG have a casino?
No, Hotel Indigo Playa Del Carmen by IHG doesn't have a casino.
Will I find an indoor pool at Hotel Indigo Playa Del Carmen by IHG?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.
Is Hotel Indigo Playa Del Carmen by IHG good for couples?
There are plenty of amenities for couples at this hotel, including an outdoor pool, a nature reserve, and free pool cabanas.
Are there hot tubs at Hotel Indigo Playa Del Carmen by IHG?
No, this hotel doesn't have a spa tub.
Does Hotel Indigo Playa Del Carmen by IHG have a restaurant that serves breakfast?
Hotel Indigo Playa Del Carmen by IHG offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.
Will Hotel Indigo Playa Del Carmen by IHG allow pets to stay for free?
Although they can't stay for free, cats and dogs are welcome at Hotel Indigo Playa Del Carmen by IHG for a fee of MXN 500 per accommodation, per night. The property also provides food and water bowls. A deposit of MXN 2000 per stay is collected.
Does Hotel Indigo Playa Del Carmen by IHG have connecting rooms?
Yes, this hotel has connecting guestrooms you can book for your group event or vacation.
Where is the closest airport to Hotel Indigo Playa Del Carmen by IHG?
The closest major airport to Hotel Indigo Playa Del Carmen by IHG is Cozumel Intl. Airport (CZM), which is 21.8 mi away (256 minutes by car).
Are there rooms with balconies at Hotel Indigo Playa Del Carmen by IHG?
Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or city views.
Hotel Indigo Playa Del Carmen by IHG Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.