HM Playa del Carmen

Hotel with free valet parking, a short walk to Quinta Avenida

VIP Access

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Junior Suite with terrace and city view | Terrace/patio

Daily buffet breakfast (MXN 300 per person)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Room service
Housekeeping

Explore the area

Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720

Place, Quinta Avenida
‪9 min walk‬
Place, Playa del Carmen Main Beach
‪11 min walk‬
Place, Mamitas Beach
‪14 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪59 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

301 sq ft
Sleeps 1

Room Standard

Exceptional

301 sq ft
Sleeps 2

Room Standard

301 sq ft
Sleeps 3

Room Standard

Exceptional

301 sq ft
Sleeps 4

Room Standard

301 sq ft
Sleeps 3

Room Standard

301 sq ft
Sleeps 4

Room Standard

301 sq ft
Sleeps 4

Standard Double Room

Excellent

301 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room Single Use

Wonderful

301 sq ft
Sleeps 1
1 Double Bed

Junior Suite with terrace and city view

377 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed and 1 Double Bed

Double Room Standard

301 sq ft
Sleeps 2

Double Room Standard with Street View

301 sq ft
Sleeps 2

Suite Junior

376 sq ft
Sleeps 2

Suite Junior with Street View

430 sq ft
Sleeps 2

Junior Suite

377 sq ft
1 bedroom
Sleeps 2
1 King Bed

Double room with balcony

Very good

258 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Double room with terrace and city view

Exceptional

301 sq ft
City view
Sleeps 2
1 King Bed OR 2 Queen Beds

About the neighborhood

Playa del Carmen

HM Playa del Carmen places you in Gonzalo Guerrero, within a leisurely stroll of popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This 91-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

Quinta Avenida - 9 min walk - 0.5 miles
Playa del Carmen Main Beach - 11 min walk - 0.6 miles
Mamitas Beach - 14 min walk - 0.8 miles
Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile
Playacar Beach - 19 min walk - 1.0 mile

Getting around

Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

‪El Fogón - ‬1 min walk
‪Vips Constituyentes - ‬2 min walk
‪Don Sirloin - ‬2 min walk
‪La Ceiba de la 30 - ‬1 min walk
‪El Nativo - ‬1 min walk

About this property

HM Playa del Carmen

Hotel with free valet parking, a short walk to Quinta Avenida

At HM Playa del Carmen, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free valet parking, along with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a garden.

Guests can expect free WiFi and 50-cm plasma TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, ceiling fans, and safes.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Pool
Hot Tub
Parking included
Free WiFi

$70 nightly

Oct 25 - Oct 26

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free secured valet parking on site
Limited onsite parking

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 150 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli

Things to do

Gym
Outdoor pool

Family friendly

In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Garden
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Tile flooring in room
Upper floors accessible by stairs only

3 floors
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Free crib

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Towels provided

Entertainment

50-cm plasma TV with cable channels

Food and drink

Refrigerator
Room service

Air conditioning
Ceiling fan
Desk chair
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Up to 2 kids 6 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM—-11:00 AM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

There are no elevators.
No rollaway or extra beds are available.

Property is also known as

HM Playa Carmen Hotel

HM Playa Carmen

HM Playa del Carmen Hotel

HM Playa del Carmen Playa del Carmen

HM Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at HM Playa del Carmen?

HM Playa del Carmen provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at HM Playa del Carmen?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at HM Playa del Carmen on Oct 31, 2025 start from $66.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around HM Playa del Carmen?

This hotel is situated in Gonzalo Guerrero within a short 13-minute walk of Playa del Carmen Main Beach and also 9 minutes on foot from Quinta Avenida. You'll also find Mamitas Beach and Playacar Beach within a short drive.

Is parking available on site at HM Playa del Carmen?

Yes, secured valet parking is offered for free at the hotel.

Does HM Playa del Carmen feature a casino at the property?

No, HM Playa del Carmen doesn't have a casino.

Is there an indoor pool at HM Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is HM Playa del Carmen a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at HM Playa del Carmen?

No, there isn't a spa tub at this hotel.

Does HM Playa del Carmen have a restaurant with a breakfast menu?

Yes, HM Playa del Carmen serves buffet breakfast each morning for a surcharge from its restaurant.

Does HM Playa del Carmen allow pets to stay for free?

No, pets and service animals aren't allowed at HM Playa del Carmen.

Does HM Playa del Carmen have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to HM Playa del Carmen?

The closest major airport to HM Playa del Carmen is Cozumel Intl. Airport (CZM), which is 22 mi away (256 minutes by car).

Are there rooms with balconies at HM Playa del Carmen?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or city views.

HM Playa del Carmen Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Okay

Alondra Gonzalez

Traveled with partner

Jun 24, 2025

Disliked: Amenities

If you need an affordable stay at Cancun this hotel is fine! There was nothing alarming about the area but nothing super special either. It wasn't a luxurious hotel although you can tell that maybe once it was. It smells a little funny, just like mop water but it passes in comfort and has everything you actually need. Like an iron, it wasn't in the room but we could get it from the front desk. The food was a 5/10… but the staff was very kind!!!

Stayed 3 nights in Jun 2025

10/10 Excellent

Moises Alberto

Traveled with partner

Jun 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything at this property was lovely. It was quite and calm. The pool was great. Very walkable to the strip of playa del carmen. The only thing were the beds and pillows a little stiff. Overall everything was great and had a good time stay here.

Stayed 6 nights in Jun 2025

10/10 Excellent

Francisco

Traveled with partner

Jun 9, 2025

Liked: Cleanliness, property conditions & facilities

People at the facility was excellent and the room was super clean in my 8 days in there. Food was great. I didnt like the partking place but the service was really nice.

Stayed 8 nights in May 2025

8/10 Good

Margarita

Traveled with family

Jun 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Place was stunning, staff was amazing, and the breakfast incredible. Inside the hotel and all common areas including pool and bar were quiet and relaxing. Although I loved the layout of our 2nd level junior suite and terrace, the noise was such a nuisance. Late nights with traffic and partygoers and bright and early in the morning with the rush hour traffic sleep was difficult. Other than that everything was great!

Stayed 3 nights in Jun 2025

6/10 Okay

Emily

Jun 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This was my 3rd stay at this property. I wish they had a way to pay for breakfast in the dining area versus having to go down to pay then back up to eat. When I was checking in after about 13 hours of travel time, I forgot to get my passport back due to exhaustion. I never realized it, and after 3 times of going down to the front desk, they still never handed it back to me. I checked out and realized I never got it once I was hours away. I wish they had brought it to my room after I checked in or at least had given it back on one of the 3 times I went to the front desk. They did keep it safe for a friend to pick up a couple days later.

Stayed 1 night in May 2025

10/10 Excellent

Charitsa

Traveled with partner

May 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Unique, quiet and very closed to everything

Stayed 6 nights in May 2025

10/10 Excellent

Yeon

May 22, 2025

Stayed 1 night in May 2025

10/10 Excellent

Elvira

May 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in May 2025

8/10 Good

Jayden

May 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

sergio

Apr 23, 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Apr 2025

8/10 Good

Kristina

Apr 20, 2025

Liked: Cleanliness

Disliked: Staff & service

Decent spot for the price

The place is beautiful and has great food. Beds are a little hard. The staff were not so efficient at the front desk but all the waiters and bartenders were great

Stayed 1 night in Apr 2025

8/10 Good

Kathleen M

Traveled with family

Apr 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, and hospitable stay

The rooms and pool were delightful, clean and comfortable. The lobby did not reflect the quality of the rooms, which were very nice. Similarly, the neighborhood did not seem desirable, but it was walking distance to Quinta Avenida with various shops and greats spots to eat. The service was very friendly. Overall, a nice stopover en route to the airport.

Stayed 1 night in Apr 2025

10/10 Excellent

kerry

Traveled with partner

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location, beautiful pool, perfect drinks, gorgeous room

Stayed 1 night in Mar 2025

10/10 Excellent

Irene

Traveled with partner

Mar 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeanne

Traveled with group

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just a great little hotel. Quiet but walkable to most everything in playa. Very clean and staff was friendly and sweet. Breakfast buffet was very good. My only minor complaint is the beds were pretty firm but still slept well. Only 3 blocks from the Playa Alterna bus station. Many dining options right by hotel. Pool was fantastic!

Stayed 6 nights in Mar 2025

10/10 Excellent

Tina, Mililani

Traveled with partner

Mar 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I really enjoyed my 1 night stay at this cute boutique hotel. The service was amazing! The drinks ordered at the beautiful swim up bar were delicious! The location of this hotel was perfect! Just a walk down from the beach and from the main 5th avenue strip, yet it was nice and quiet and I felt safe, and well taken care of. Beautiful pool which I loved swimming in at night, with a beautiful view of the moon and stars above me! HM great job!

Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Mar 3, 2025

Stayed 2 nights in Nov 2024

10/10 Excellent

mary claire

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would come back

This is a very nice hotel. They have a pool bar and restaurant you can eat all your meals there if you so please. The staff are super nice and the facilities are beautiful. It’s in a great location honestly, if you’re into hotels, this is a fantastic spot in Playa.

Stayed 8 nights in Feb 2025

10/10 Excellent

Lee

Feb 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few blocks from 5th ave

Great location and friendly staff.

Stayed 8 nights in Feb 2025

10/10 Excellent

Wendy

Traveled with partner

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time at HM Playa del Carmen right from the beginning when we were greeted by the highly efficient Minerva at the front desk. We appreciated having our Expedia VIP status recognized and the sparkling wine in the room as well as the option of a room upgrade and most importantly a very late check out till 4 pm which worked out perfectly for our 7:30 pm flight. The breakfast and bar staff were very friendly and worked hard to meet our needs and the breakfast itself was varied and plentiful and set us up for a great start to the day. We loved the location - we are walkers so enjoyed walking along 5th Avenue past all the craziness to Punta Esmerelda and then along the ocean and public beaches coming up at calle 38 and into our favourite lunch time spot Chela de Playa for craft beer, an excellent orange gin and tonic and the best torta in Mexico. Other great spots that deserve mention are Sirjan Persian restaurant and Indiana Jones restaurant which are both in easy walking distance. If you need a taxi, turn left out of the hotel and Daniel's taxi is usually there on the left corner.

Stayed 8 nights in Jan 2025

6/10 Okay

Xenia Ceja

Traveled with family and small children

Jan 24, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

We stayed here with a 6yr old for four nights as we had several activities planned and did not feel the need to pay for an all inclusive resort during this part of our trip. Honest review as followed. Room: We stayed on a first level room in front of the pool, The hotel itself if lovely and kept clean. Room could have been cleaner, but no smell was noticed and the air conditioning worked great. The beds were ok pillows very uncomfortable, firm and bulky and they did not replace them when asked to. Staff: The staff at the reception desk were not friendly or welcoming, however the bar staff, housekeeper, and security guards were great and friendly. Amenities: The pool is not heated but it is kept clean and has a swim up bar. The restaurant is decently priced and food was good. Location: Short safe walk to Quinta Avenida and Beach access, restaurants and shopping Parking is included, safe, and gated. Overall it was an ok stay, but I would probably not stay there again.

Stayed 4 nights in Jan 2025

8/10 Good

melanie

Traveled with family

Jan 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour !

Stayed 3 nights in Jan 2025

8/10 Good

Julie

Traveled with family

Jan 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Provided drinking water, beach towels and amazing breakfast. Staff was kind and helpful aside from one grumpy security guard. Pool area is gorgeous. Walking distance to beach and great food. Rooms had good air conditioning. Beds and pillows weren't the comfiest but met our needs. Shower drain was somewhat clogged so some draining issues. Overall great experience, we would definitely stay again.

Stayed 6 nights in Dec 2024