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Beach House Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Beach House Hotel

Exterior
Basic Room | Iron/ironing board, free WiFi, bed sheets
Reception
Terrace/patio
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬

Room options

View all photos for Room Standard

Iron/ironing board, free WiFi, bed sheets

Room Standard

  • 215 sq ft
  • Sleeps 3

View all photos for Room Premium

Iron/ironing board, free WiFi, bed sheets

Room Premium

  • 215 sq ft
  • Sleeps 4

View all photos for Basic Room

Basic Room | Iron/ironing board, free WiFi, bed sheets

Basic Room

9.2 out of 10
Wonderful
(27 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

7.2 out of 10
Good
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Beach House Hotel is next to popular attractions like Playa del Carmen Main Beach and Quinta Avenida. This 29-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Calle 12 - 2 min walk - 0.1 miles
  • Central Square - 6 min walk - 0.4 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬3 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Calle 12 - ‬1 min walk
  • ‪Sonora Grill PRIME - ‬2 min walk
  • ‪Mandala - ‬1 min walk

About this property

Beach House Hotel

At Beach House Hotel, guests have access to free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
42-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Ceiling fans are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Koox Playa Hotel Playa del Carmen
Koox Playa Hotel
Koox Playa Playa del Carmen
Koox Playa
Beach House Hotel Hotel
Beach House Hotel Playa del Carmen
Beach House Hotel Hotel Playa del Carmen

Frequently asked questions

What can I see within easy reach of Beach House Hotel?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Will I be able to park at Beach House Hotel?

No, there isn't parking available at the hotel.

Does Beach House Hotel feature a casino on the premises?

No, Beach House Hotel doesn't have a casino.

Will I find an indoor pool at Beach House Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Beach House Hotel?

Couples staying at this hotel will appreciate amenities like in-room massages and free wired internet as well as a 24-hour front desk.

Does Beach House Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Beach House Hotel feature a restaurant that includes a breakfast menu?

No, Beach House Hotel doesn't have a restaurant that serves breakfast.

Will Beach House Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Beach House Hotel.

Does Beach House Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Beach House Hotel?

The closest major airport to Beach House Hotel is Cozumel Intl. Airport (CZM), which is 22.2 mi away (257 minutes by car).

Can I book a room with a balcony at Beach House Hotel?

Yes, some guestrooms at Beach House Hotel offer a patio and may feature courtyard views.

Beach House Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 227 out of 531 reviews
Rating 8 - Good. 138 out of 531 reviews
Rating 6 - Okay. 86 out of 531 reviews
Rating 4 - Poor. 40 out of 531 reviews
Rating 2 - Terrible. 40 out of 531 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2026

10/10 Excellent

Cristian

2/10 Terrible

Lee

Disliked: Amenities
Warning: Next to two very VERY loud nightclubs! The doors and beds were shaking from the bass. The music is non-stop every night until 3am. The clubs are literally a stone's throw away. Spend the extra money on somewhere quieter.
Stayed 13 nights in Jan 2026

8/10 Good

Jenneca

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms and everything works well
Stayed 2 nights in Jan 2026

6/10 Okay

Katarzyna

Liked: Cleanliness, staff & service
The place is older but appears clean, extremely loud location there was loud music with intense bass from 9pm-4am both nice. The coffee shop attached has really good voffee
Stayed 2 nights in Jan 2026

2/10 Terrible

Felipe

Stayed 1 night in Jan 2026

8/10 Good

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay if you don’t mind hearing the music from the clubs around you or if you’re into clubbing. It is a bit far from a nice beach entrances, but there’s a nice dock nearby. The shower is a bit confusing to use, but not impossible. The staff is nice and there a cat that receives you at the front desk.
Stayed 2 nights in Jan 2026

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I have stayed at... for the price. The rooms were clean. The staff was freindly. Even gave tips for a solo traveler to be safe while visiting the city. Very accomidating, services I get from much higher priced hotels. When I return I will stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

dib

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2026

4/10 Poor

Claudia

Disliked: Cleanliness
Stayed 3 nights in Jan 2026

10/10 Excellent

ANGEL JOSUE

Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Dec 2025

10/10 Excellent

LINGYUE

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach
Stayed 4 nights in Nov 2025

4/10 Poor

Jean Jacques

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is nice and good value for money. It’s incredibly noisy, impossible to sleep until 3 am as there are 2 very loud clubs in the corner of the street.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecelent service nice hotel very clean and comfort only because clubs Their but when u tire u sleep
Stayed 2 nights in Jul 2025

10/10 Excellent

JULIO, ROSEMOUNT

Stayed 2 nights in Jan 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Desiree sarai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy céntrico, cerca de la 5ta avenida y la playa.
Stayed 1 night in Mar 2025

10/10 Excellent

Jerzy, Jackson Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Stayed 1 night in Feb 2025

10/10 Excellent

Ferry

Stayed 1 night in Mar 2025

10/10 Excellent

Efrain

Stayed 7 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was not hot water in the room and a couple lights were either broken or blown
Stayed 7 nights in Mar 2025

10/10 Excellent

Dominic

Stayed 1 night in Feb 2025