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Illusion Xpress (Attraction Hotel Deluxe)

3.5 star property

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Photo gallery for Illusion Xpress (Attraction Hotel Deluxe)

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Point of interest
Free daily continental breakfast
Standard Twin Room | Minibar, in-room safe, desk, laptop workspace
Rooftop terrace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 6 entre Avenida 15 y Avenida 20, Playa del Carmen, QROO, 77710
  • Place, Central Square
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room, Ocean View

Double Room, Ocean View | Minibar, in-room safe, desk, laptop workspace

Double Room, Ocean View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Illusion Xpress (Attraction Hotel Deluxe) is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 3.5-star hotel has 37 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Central Square - 2 min walk - 0.1 miles
  • Quinta Avenida - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 8 min walk - 0.5 miles
  • Playacar Beach - 13 min walk - 0.7 miles
  • Mamitas Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Yum Yum - ‬2 min walk
  • ‪Cocina Doña Paula - ‬1 min walk
  • ‪Café Andrade - ‬2 min walk
  • ‪cafe guajira - ‬1 min walk
  • ‪La Brocherie - ‬1 min walk

About this property

Illusion Xpress (Attraction Hotel Deluxe)

Guests of Illusion Xpress (Attraction Hotel Deluxe) enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables.
Guests can expect free WiFi and 32-inch TVs with satellite channels. Bathrooms offer rainfall showers and hair dryers. Minibars, ceiling fans, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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The price is $42
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 120 per day)
  • Street parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to noon
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Handrails in stairways (35 inches high)
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast inclusive rate plans receive a boxed to-go breakfast.
This property's beach club is 600 yards (550 meters) away.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: MXN 33.94 per person, per night. This fee does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: MXN 120 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No alcohol is served at Illusion Xpress (Attraction Hotel Deluxe).
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Xcala Illusion Express Hotel Playa del Carmen
Xcala Illusion Express Hotel
Xcala Illusion Express Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Illusion Xpress (Attraction Hotel Deluxe)?

Illusion Xpress (Attraction Hotel Deluxe) provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Illusion Xpress (Attraction Hotel Deluxe)?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Illusion Xpress (Attraction Hotel Deluxe) on May 5, 2026 start from $51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Illusion Xpress (Attraction Hotel Deluxe)?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Is parking available on site at Illusion Xpress (Attraction Hotel Deluxe)?

No, there isn't parking at this hotel.

Does Illusion Xpress (Attraction Hotel Deluxe) feature a casino?

No, Illusion Xpress (Attraction Hotel Deluxe) doesn't have a casino.

Is there an indoor pool at Illusion Xpress (Attraction Hotel Deluxe)?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Illusion Xpress (Attraction Hotel Deluxe) good for couples?

Couples will appreciate amenities at this hotel, including a minibar and a rainfall showerhead in each guestroom, and some feature sea view.

Does Illusion Xpress (Attraction Hotel Deluxe) have a hot tub?

No, this hotel doesn't have a spa tub.

Does Illusion Xpress (Attraction Hotel Deluxe) have a restaurant that serves breakfast?

Yes, Illusion Xpress (Attraction Hotel Deluxe) serves free continental breakfast each morning from its snack bar.

Will Illusion Xpress (Attraction Hotel Deluxe) allow pets to stay for free?

No, pets and service animals aren't allowed at Illusion Xpress (Attraction Hotel Deluxe).

Does Illusion Xpress (Attraction Hotel Deluxe) have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Illusion Xpress (Attraction Hotel Deluxe)?

The closest major airport to Illusion Xpress (Attraction Hotel Deluxe) is Cozumel Intl. Airport (CZM), which is 21.7 mi away (256 minutes by car).

Are there rooms with balconies that I can book at Illusion Xpress (Attraction Hotel Deluxe)?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy sea and resort views.

Illusion Xpress (Attraction Hotel Deluxe) Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 159 out of 381 reviews
Rating 8 - Good. 103 out of 381 reviews
Rating 6 - Okay. 47 out of 381 reviews
Rating 4 - Poor. 29 out of 381 reviews
Rating 2 - Terrible. 43 out of 381 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jayne

Stayed 1 night in Jan 2026

4/10 Poor

Rene

Liked: Amenities
Not experienced staff
Stayed 4 nights in Jan 2026

2/10 Terrible

Mark

Stayed 7 nights in Jan 2026

8/10 Good

sharesa y.

Liked: Cleanliness, staff & service
Disliked: Amenities
Sam was great. The hotel was clean but bare minimum… close to everything
Stayed 6 nights in Dec 2025

10/10 Excellent

maryann uchenna

Stayed 5 nights in Sep 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and friendly. The breakfast was really good. Pancakes, bread, coffee and fruit. No noises from the street etc even though it was new years.
Stayed 2 nights in Dec 2025

6/10 Okay

Tanis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First I want to commend the staff. I.had.multiple reasons to speak with them, and every person here works so hard to help you and do everything they can for you. The staff were 10 stars. This hotel is perfectly situated 2 blocks from Avenida Quinta. You can still hear the obnoxious noise from Coco Bongo for 2 hours every night, but at least it's tolerable from this distance. There is a restaurant/bar pretty much every 50 feet and multiple laundry spots less than a minute from the hotel. There is a nice park 1 block to the east. The rooms and hotel are very clean. Unexpected: 1. No blankets provided - you get a top sheet and nothing else. I was cold with the a/c off every night. 2. No phones or coffee makers in the rooms Need to do better: 1. My room had zero maid service my first 3 days there. I realize those days were over Christmas, but if you're open for business (at regular rates) and taking my money for a room, you should be expected to provide adequate service regardless of what day it is. They ask you not to flush toilet paper. It's not pleasant or sanitary to have the garbage sit for 3 days under those circumstancs. Also no clean towels for 3 days. 2. The pool and outdoor area looked grimy and uninviting. I never saw anyone in the pool during my 7 day stay. 3. No bar soap is.provided. Instead, they have body wash. But they do not provide a face cloth to apply the wash to your body.
Stayed 7 nights in Dec 2025

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was on the roof. Pool was very dirty wifi and internet almost never worked .no hot water for days some of the staff were rude didn't care bed was so hard I developed a back ache horrible place
Stayed 6 nights in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Great customer service and the room was very clean
Stayed 3 nights in Dec 2025

8/10 Good

Ashton

Liked: Cleanliness, staff & service, amenities
Amazing location, its a decent room in the heart of the city. Small things were a bit off. My shower leaked a bit and somethings were a bit broken but staff was amazing, kind, and helpful. Happy to assist anyway they could
Stayed 3 nights in Dec 2025

8/10 Good

Sam

Liked: Amenities, property conditions & facilities
Helpful staff and good location with access to the main tourist strip.
Stayed 1 night in Dec 2025

8/10 Good

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in room 303, the hotel was clean when I first went to check in. The lady behind the counter although having limited English was very polite (my fault for not learning Spanish) in a Spanish speaking country. The hotel room was clean and my bed was made every day for me. The only thing I have to mention which made it not a comfortable stay was the bed after a couple nights started to hurt my back as it was a very hard mattress and the pillows were okay. The other thing which confused me was when I took a shower for the first couple times it was cold because hot left cold right so, I had a couple cold showers.. not to bad being as Mexico is a hot and humid country but then after turning the dial to the right it went hot so bare that in mind. Also the breakfast is located in the illusion boutique hotel which is a 5 min walk at best however for a guy that likes to eat I'd say not the best portion size. But overall its a nice hotel if you are on a budget. Top tip: TAKE EAR PLUGS! Very noisy at night.
Stayed 5 nights in Oct 2025

10/10 Excellent

Levi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 5 nights in Oct 2025

8/10 Good

WENDELL

Liked: Staff & service
I would like to make a new reservation from September 24 through October 4. I would like to have room 408 if possible. Thank you. Wendell Day
Stayed 8 nights in Aug 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service bad breakfast bad swimming pool
Stayed 4 nights in Sep 2025

10/10 Excellent

Bouchra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Patricia was wonderful she did make sure that my stay in wonderful Thank you Patricia
Stayed 6 nights in Jul 2025

4/10 Poor

Orlando

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 9 nights in Jun 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious. Tasty breakfast sandwiches . Only thing, the safe is not so safe. Technically anyone would be able to open it.
Stayed 6 nights in Apr 2025

6/10 Okay

Amanda Rose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My condo was under renovations for the pool this week so I was looking for somewhere nice to stay for the night that had a pool. Upon checking in I went to the rooftop pool to realize there’s no water in the pool and that it was in fact also under maintenance this is very disappointing and I checked out immediately I Feel like I wasted my money. You should be letting people know before they book that the pool is not in use.
Stayed 1 night in Jun 2025

8/10 Good

Justnehgo

Stayed 4 nights in Jun 2025

8/10 Good

Cláudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself is nice! Close to the fifth avenue and the beach, so location is amazing! The only bad part is that next door there is a club so the music is very loud until late and it’s hard to sleep. Otherwise, everything was great!
Stayed 3 nights in Apr 2025

8/10 Good

Yelitza

Liked: Cleanliness, staff & service
El hotel es pequeño, está en una área cómoda para caminar. Las atenciones buena.
Stayed 2 nights in Apr 2025

8/10 Good

nelson

Liked: Cleanliness, staff & service, property conditions & facilities
To dark my room
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent location. Very clean, friendly staff. Will stay again
Stayed 8 nights in Mar 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 3 nights in Mar 2025

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