Phuket Graceland Resort And Spa4.5 out of 5.0
Recent guest reviews
upgraded to a swimming pool room view in Sunset Wing,was quite nice, but no big deal, free wifi was advertised, after 2 days of trying to get wi fi in room, ringing operator numorous times, finally told free wifi really only works in lobby! Not impressed. Resort trying to get more people into the Sunrise Restaurant for breakfast, don't bother, felt like we were really imposing on them, not a warm welcome that's for sure. Resort over all nice, the staff at Flavour Restaurant are lovely, as are the staff at the Grace Bar. Can't say that I will rush back there.
Spent 10 days at Gracelands. I find the location good as walking distance from Bangla Rd but far enough away for some quiet from the hustle and bustle. Rooms were nice, stayed in a Pool access room in the old side. Was disappointed when arrived as it wasnt the picture they show on the website that is the more expensive Sunset new part, which doesn't look too new now. Room was clean but shower overflowed so has a drainage issue. The breakfast was a large variety and as long as you got there early was a nice experience. Egg station was awesome and the chefs/cooks loved to have a laugh. Although if you went late to breaky there was a crowd and was hard to find a table. Service was good at reception and no real language issues with English. No hairdryer in room but has iron and ironing board. The pool bar which was 20mtrs from our room would even deliver to our pool access room pool. The only let down was other quests when they walked through the corridor or used the pool access room pools and were not staying in these room were very noisy at all hours of the day and night. Its a nice place, comfortable and beds were quite soft. Taxis or tuktuks were always easy to get. All I can say is that it was nice.
Seven night stay was fantastic. A huge thank you to the carpe diem team, Marya, David, Vinko and Ayeshia. Our daily aqua entertainment was the highlight of our stay. The attention you gave to not just us but all guests was a testament to the dedication and enjoyment of your job. The memories you have left us with will last a life time. You guys rock!!!!
We stayed for a week in a pool access room and were upgraded to the Sunset Wing. While this was gorgeous, i have a bad knee and really struggled to get in and out of the pool from the room as there were no steps, and no rail to help you up/ out. One of the bonuses with the upgrade was our pool access having a spa. This didn't work and was reported twice to no avail. The Bavarian Beer Cafe was awesome, and the breakfast in the Sunset Restaurant was wonderful. We ordered room service one night which was great, although it took over 1hr. This resort is more for families rather than couples. There was a foul smell by one of the wings which was there all week and quite off putting, but otherwise the grounds were wonderful. The staff were attentive, our porter on arrival was friendly and welcoming, and when leaving, our porter was spot on guessing the weight of our bags by feel. Comfortable stay, it was very clean, but does need some work.
Had really high expectations of the resort. The breakfast was okay. The first room we got was moldy,dirty and full of bugs.After we changed rooms the second room was better but still very bad maintained. The swimming pools are moldy. The staff was not very nice as well..
Upon staying at this wonderful hotel for 10 days, I just wanted to say thank you to all the staff for your time, our stay at Gracelands was truely great and would definitely come visit again! A special mention to the carpe diem team who allocated their time in making our stay here Fun and relaxing. This team is absolutely beautiful! Always smiling and full of energy! They made us feel at home and we enjoyed every minute with them. The staff of entertainment, Ayeshia, Marya, David and Vinko all did an amazing job and wanted to say thank you again, it was great to see you guys build relationships with the guests and make everyone laugh and enjoy themselves with the activities you all had lined up throughout the day. It was also great to see the activities these guys had planned, not just for kids but for families and all ages as well. We miss you all! Was definitely something to remember from our holiday! -Cassie & Jordan
We have today returned home after a 10 day stay at Gracelands. Upon arrival we were warmly greeted by your staff and given a refreshing drink whilst checking in. Our rooms were fantastic with interconnecting rooms made available to cater for our children. The kids club, pool, restaurants and Unit blocks are all clean and well looked after. The buffet breakfast was delicious and there was a great range to choose from. All restaurants and menus cater for all food types. Happy hour daily along with the daily activities of water polo, yoga, aqua dance, soccer and fitness by Marya, David, Vinco and Ayesha made the stay perfect for our family. We would definitely stay at your resort again without any hesitation. Thank you for your hospitality.
The resort is very welcoming with lovely appointed clean rooms. We stayed in the pool access room which I highly recommend as you open your sliding doors straight onto your own private area which then steps down into the pool. If you have kids (ones that can swim of course) it's the best pick of Rooms. We stayed in room 8414 which was at the end of the rooms so it was a bit quieter for swimmer traffic but it did have a huge AC near by that spoiled the peace. After awhile we got used to the constant air cond noise. A quick 25m freestyle and you are at the swim up bar 😊 The pools and amenities were well kept and house keeping always made our room up perfectly. I liked the hotel I just didn't like Phuket. Would have preferred to stay at Kata as it was cleaner and the beaches much more inviting. The downfalls of the resort - not many English speaking staff so it was hard to ask for simple items like t-bags or milk. I thought being a very popular resort there would have been a lot more staff that spoke even basic English...but there are not. Room service was okay but often arrived a bit cold. We preferred to eat out at the restaurants or venture out onto the streets. Just make sure you eat at the more popular places. The buffet breakfast at the resort had many choices and the food was delicious. All in all it's a nice resort at a very affordable price. I would recommend it. Happy Travels
We were lucky enough to have 15 nights in this very relaxing resort, the rooms were very comfortable and very clean with excellent facilities. Buffet breakfast had a wide variety of choice,something for everyone. Add to this the wonderful friendly and helpful staff, it all made for a great holiday. We also enjoyed the company of the Carpe Diem Team and joined them every day doing aqua aerobics in beautiful pool,Marija,David, Vinko,Marya and Aleesha were such lovely,friendly young people that made our exercise fun, helping us to keep our expanding wastelines under control. Another special touch was the birthday cake that arrived in our room on my birthday. We will definitely stay here again
Graceland Resort and Spa was a great place for a family holiday. My partner and I had a wonderful relaxing time. My daughter and her children swam and explored and generally had great fun. Wonderful grounds, great staff, excellent restaurants and just across the road from the beach. Michael particularly loved the spa and had several massages. Some complaints: 1. the wifi was hopeless. (This did get the kids off the devices so maybe a bit of a positive too). 2.Don't get a room in building 8! The music played all day was deafening and certainly not to our taste! But we will be back!
- Walking distance to Patong Beach and Bangla Night Street
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Phuket Graceland Resort And Spa places you within a 15-minute stroll of popular sights such as Patong Beach and Bangla Night Street. This 600-room, 4.5-star resort has 3 outdoor pools along with a marina and 4 restaurants. On the beach, the resort is also close to Royal Paradise Night Market and Patong Boxing Stadium.
Relish the Belgian cuisine at Belgian Beer Cafe, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
Phuket Graceland Resort And Spa's 600 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer free toiletries and slippers. Safes, phones, and desks are other standard amenities.
Guests of Phuket Graceland Resort And Spa have access to a marina, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 1700 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a fitness center, a spa tub, and a sauna.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 2726 reviews