Thavorn Beach Village Resort & Spa Phuket4.5 out of 5.0
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Recent guest reviews
Location by the water was beautiful. Access to the water over the rocks was difficult. Outdoor bathroom shared with insects. Minimal lighting insufficient to accomplish any detailed activities such as shaving or putting on contact lenses. No drawers but some shelving for Unpacking. River service took over an hour after one half hour was promised. Food was lukewarm at best. soup was cold as if they forgot to microwave it All of the items of the order were not delivered without calling back. Shuttle to the Thavorn beach was infrequent and at inconvenient times. Two stars.
This is a very nice resort with accommodating staff, nice rooms, great food, and an absolutely beautiful pool. Also, the private beach is amazing. There are no day tourists, there are no town tourists, you have the place all to yourselves.
This hotel is like a little garden of Eden , so beautiful !!!! We loved it , 3 beautiful pools , private beach , excellent breakfast , it even had pony rides for children !!!! Be sure to bring rubber wet shoes because the beach is rocky. The hotel has everything so you not need to leave ,they do have a bus shuttle in to town which was great. I will.return one day soon
Pros: Location: It's tough to beat the views from this place. The afternoon sunsets are impeded in summer, but aside from that the location is GORGEOUS. Property: What a cool place. The rooms are loaded with character. There's lots of privacy. The pool area, beach and surrounding grounds are absolutely amazingly beautiful and well-cared for. Cons: Staff: All around the staff seemed very uninterested in service to guests. Check in took 30 minutes, with no other guests being processed. Check out took 40 minutes at 6:15am. I requested a taxi to be ready at 6:15, but when I arrived in the morning they had not done so. I had to carry my luggage down from my room. Even when the cable car operator was on the car he sat and watched as I hauled my luggage in/out of the cable car and down the stairs in my business suit, never offering to assist. The front desk staff hardly spoke any English. The beach bar staff would not come around and when I went up to the bar to get drinks it was like asking for a personal favor. I frankly found the staff to be very lazy at most times. Cable car: I love the idea, but the call buttons didn't work. Several times after pressing the button and waiting 10+ minutes I had to return to my room and call the front desk to have an operator manually bring the car up to get me. That is the only way up/down the hill to the rooms. No hot water. Enough said. Was a cold shower. Overall, if they could take care of those few things, this could be a 5-star resort.
This place was just what I needed. Quite, relaxing and private.
As mentioned by many other reviews, the Thavorn could use an upgrade. The beds, decor, electronics, and the rooms overall are a bit dated. Also, internet access is quite expensive; I was expecting free wi-fi. But, we weren't spending too much time in our room so it was acceptable. On the other hand, the overall service, the pool area, and poolside and beach restaurants were above average. With that said, the worst part of our stay were actually the other guests. The lack of etiquette and disrespect for the staff was unbelievable. If I were a staff member there I would probably look for new employment elsewhere.
the hotel is in a very quit area in phuket, we enjoyed nature and beach, snorkeling was great, but you will need special shoes, you cannot walk inside water because of stones and corals... Nothing fancy or luxurious about the hotel, just a good breakfast and quit relaxing days.................
Was at the resort for 2 weeks. Wonderful staff and the property is beautiful. The rooms were a little dated though but not too bad. I have stayed in better hotels but you can't beat the price. Patong beach is where most of the activities are located. The hotel only offers two shuttles going into town. One at 10:30AM and the other at 3:00PM with no return pick up so getting around got a little pricey because the hotel is located so far away. The taxi drivers charge approximately 200-300 bahts. So if you wanted to go out at night you would be paying 500-600 bahts. It doesn't seem like a lot but it gets annoying when you're doing it on a daily basis. If you are planning to stay in the hotel and not explore the town, this would be a great place to stay. I probably wouldn't be staying here again when I go back. The Marriot, Holiday Inn, or Novotel would be much better choices. Again, wonderful hotel but the location is challenging.
Rude hotel staff. "Upgraded" us to a room up the hill. While the rooms up the hill are nice, they are not convenient and not on the beach. When we asked to be moved to a room on the beach as our itinerary indicated, we were told we couldn't move because the beach bungalows were full. When we checked out, we noticed 2 charges on the bill for room service we did not order. When we brought this to the hotel staff's attention, they pulled the back up receipts. Sure enough, the receipt for the 2 items was un-signed. However, the staff still would not credit the fraudulent charges. The hotel is very nice. The upgraded rooms on the hill are very clean. The beach bungalows need upgrading - they are run down and the showers leak. But they are on the beach so you can't be the location. The grounds are lovely and the pool is exellent. Keep in mind though that you are about 15 minutes out of town (Patong) and you can't get there (or anywhere) without taking a taxi (no sidewalks).
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 1460 reviews