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Citygate Kamala Resort and Residence

5.0 star property
Luxury aparthotel with 3 outdoor pools and a full-service spa

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Photo gallery for Citygate Kamala Resort and Residence

3 outdoor pools, open 7:00 AM to 10:00 PM, free cabanas, pool umbrellas
Terrace/patio
Lobby sitting area
Junior Suite, Twin Beds | 1 bedroom, down comforters, Select Comfort beds, in-room safe
Junior Suite, Twin Beds | Private kitchen | Fridge, microwave, stovetop, electric kettle

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Kitchen
  • Breakfast available
  • Room service

Explore the area

Map
71/21 Moo 3, Kathu, Kamala, Phuket, 83150
  • Phuket FantaSea
    ‪10 min walk‬
  • Kamala Beach
    ‪10 min walk‬
  • Big C Market Kamala
    ‪14 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪30 min drive‬

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Room options

View all photos for Junior Suite, Pool View

Junior Suite, Pool View | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Junior Suite, Pool View

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Twin Beds

Junior Suite, Twin Beds | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Junior Suite, Twin Beds

  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | LED TV

Family Suite, 2 Bedrooms

  • 753 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Junior Suite, 1 King Bed

  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kamala

Kamala Beach is a short stroll from Citygate Kamala Resort and Residence, and other popular attractions like Surin Beach are within a few miles (5 km). This 388-room, 5-star aparthotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a restaurant.
View more Aparthotels in KamalaOpens in a new window

What's nearby

  • Phuket FantaSea - 10 min walk - 0.6 miles
  • Kamala Beach - 10 min walk - 0.6 miles
  • Tsunami Memorial - 10 min walk - 0.6 miles
  • Big C Market Kamala - 14 min walk - 0.8 miles
  • Surin Beach - 4 min drive - 2.2 miles

Getting around

  • Phuket Intl. Airport (HKT) - 41 min drive

Restaurants

  • ‪Thai Little - ‬8 min walk
  • ‪ส้มตำหนองบัว - ‬6 min walk
  • ‪Ohlala - ‬5 min walk
  • ‪Big Boys’ Burger Club - ‬8 min walk
  • ‪Il Giardino - ‬10 min walk

About this property

Citygate Kamala Resort and Residence

Luxury aparthotel with 3 outdoor pools and a full-service spa
Guests of Citygate Kamala Resort and Residence have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for THB 1000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury aparthotel include a gym, a rooftop terrace, and free WiFi in public areas.
Each apartment is soundproofed and features a kitchenette and a balcony. There's space to spread out with a separate bedroom, a dining area, and a sitting area. An LED TV comes with cable channels, and guests can stay connected with free WiFi. Select Comfort beds sport down comforters and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an electric kettle, free local calls, and free bottled water.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, Russian, Thai

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Property amenities

Pool/Spa

  • 3 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: THB 350 for adults and THB 175 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: THB 1,200 per night
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LED TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Children's pool
  • Gym
  • Health club
  • Fishing nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 388 units
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for THB 1200 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately THB 350 for adults and THB 175 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night
  • Credit card charges are subject to a surcharge of 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Citygate Kamala And Kamala
City Gate Residence Resort Spa
Citygate Kamala Resort Residence
Citygate Kamala Resort Residence SHA Plus
Citygate Kamala Resort and Residence Kamala
Citygate Kamala Resort and Residence Aparthotel
City Gate Residence Resort Medical Center Phuket
Citygate Kamala Resort and Residence Aparthotel Kamala

Frequently asked questions

What is there to do around Citygate Kamala Resort and Residence?

This aparthotel is located in Kamala, a short 12-minute walk from Kamala Beach and also 10 minutes on foot from Tsunami Memorial. You'll also find Surin Beach and Bang Tao Beach within a short drive.

Will I be able to park at this aparthotel?

Yes, secured self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Is a spa located at Citygate Kamala Resort and Residence?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, and mani/pedis.

Does Citygate Kamala Resort and Residence have a casino?

No, Citygate Kamala Resort and Residence doesn't have a casino.

Is there an indoor pool at Citygate Kamala Resort and Residence?

No, this aparthotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Citygate Kamala Resort and Residence?

There are plenty of amenities for couples at this aparthotel, including 3 outdoor pools, a poolside bar, and a restaurant.

Does Citygate Kamala Resort and Residence have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Citygate Kamala Resort and Residence have a restaurant with a breakfast menu?

Yes, Citygate Kamala Resort and Residence serves continental breakfast each morning for a surcharge from its restaurant.

Does Citygate Kamala Resort and Residence allow pets to stay for free?

No, pets and service animals aren't allowed at Citygate Kamala Resort and Residence.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Citygate Kamala Resort and Residence?

The closest major airport to Citygate Kamala Resort and Residence is Phuket Intl. Airport (HKT), which is 14.7 mi away (41 minutes by car).

Are there rooms with balconies at Citygate Kamala Resort and Residence?

Yes, every apartment at Citygate Kamala Resort and Residence comes with a balcony with some featuring pool or city views.

Citygate Kamala Resort and Residence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 69 reviews
Rating 8 - Good. 22 out of 69 reviews
Rating 6 - Okay. 12 out of 69 reviews
Rating 4 - Poor. 4 out of 69 reviews
Rating 2 - Terrible. 5 out of 69 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

KIRANJIT

Liked: Cleanliness, property conditions & facilities
Good place, hope shuttle and bring us more places, check out late or more rooms available.
Stayed 3 nights in Jan 2025

10/10 Excellent

AKHIL

Liked: Cleanliness, property conditions & facilities
Excellent experience
Stayed 2 nights in Jan 2025

10/10 Excellent

james

Liked: Cleanliness
Stayed 9 nights in Jan 2025

8/10 Good

Norah

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, amenities
It was ok but the rooms need some maintenance
Stayed 4 nights in Dec 2024

8/10 Good

Luxana

Liked: Cleanliness, property conditions & facilities
Really nice hotel and pools. Buffet breakfast was good with a few different options. They do have a restaurant which we didn’t try. The room has basic necessities - towels, dressing gowns, slippers, toiletries etc. Bottled water is provided every day. Kitchen is stocked with cooking utensils, plates etc but you need to buy your own ingredients. The room has a TV but no streaming platforms so best to bring a HDMI cable. Daily housekeeping is good. Could be more thorough with thrirt Hotel has a self service laundromat on the ground floor. Ample free parking with easy access to elevators to get to your room.
Stayed 8 nights in Nov 2024

6/10 Okay

Irene

Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Tyler

Business traveler
Liked: Cleanliness, room comfort
Stayed 9 nights in Sep 2024

8/10 Good

Peter, Douglas

Liked: Cleanliness, amenities
Very small room. Receptionist hmmmm…
Stayed 7 nights in Sep 2024

10/10 Excellent

Felipe

Liked: Cleanliness, room comfort

Loved it 10/10!

I would live there, honestly. The place is amazing, everything about it. The pool, the rooms and surprisingly the gym! This was the best stay I had in Thailand so far
Stayed 1 night in Sep 2024

10/10 Excellent

Thy

Traveled with partner
Liked: Cleanliness
Stayed 7 nights in Jun 2024

6/10 Okay

JOHN, San Jose

Traveled with group
inconvenient
Stayed 3 nights in Apr 2024

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness
Other near by towns seemed to have more to offer, rather small quiet area, which if this is what you are after then perfect. The hotel was great, as were the staff. However, the gym facilities were not as expected - looked okay but a lot of the kit was damaged/old/not working properly
Stayed 6 nights in Mar 2024

10/10 Excellent

MISS

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Brady

Liked: Cleanliness, amenities, property conditions & facilities
Nice place for families, although I was not traveling with a family. Facilities were nice, staff was great and the nightlife was just a 10 minute easy walk away. Downside is it’s a bit loud. Can hear every slamming door outside the hallway from inside the room.

2/10 Terrible

Karen

Traveled with family
Disliked: Amenities
This is not a hotel, it’s condos . There is nothing in the area , no bars , restaurants. Beach is at least 25 min walk, the condo shuttle only small goes beach every two hours . Breakfast is cold . No hotel service , only reception, and they are rude and unhelpful. People in pool at 2am, screaming shouting . This place is for people who don’t want to leave the property , but would be very poor for a 24 hour stay put zone . It’s not worth half what it costs . The condos are nice , but no cleaning unless requested , they are privately owned . Just remember as not a hotel, no hotel service at all . Just a check in desk . We left after two nights , would have cost £25 round trip to Patong area .
Stayed 11 nights in Dec 2023

2/10 Terrible

Karen

Stayed 5 nights in Dec 2023

4/10 Poor

Zeinab

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Karl, Phoenix

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kaushiq

Stayed 1 night in May 2023

4/10 Poor

Alexander, Wandsworth

Disliked: Property conditions & facilities
This place has only been around since 2019 and only just getting on its feet. The quality of the build is suspect and there are numerous hazzards, such as unprotected drops, railings and barriers that are insufficient to prevent falls and unevenly built stairs. It's an accident waiting to happen. In Europe or North America it would be shut down by building control until repairs and improvements were carried out.
Stayed 7 nights in Apr 2023

6/10 Okay

MAY YIN

Stayed 3 nights in Apr 2023

6/10 Okay

Allister

Liked: Cleanliness
Disliked: Room comfort

Affordable but not to everyone taste

The resort has a lot of facilities and is very affordable. I would however not return only due to the fact that the resort was mainly occupied by what one could only assume were digital nomads. Selfies, laptops, drones and staging exercises galore. It reminded me of work....The pools are great but even though most close at 6pm, visitors (with small children) were running around, playing games and drinking/smoking till 10pm/11pm at night. I could not reach reception as no resort book was in the room to alert them of the pool noise so did it via Facebook messenger. This was 5 days ao..still no reply. None of the pools were Adult only so if you wanted a quite float about in one of the pools, you'll likely be disappointed. Water pressure was a big issue and we only had 1 hot shower during our 5 night stay. Some decor are also in the wrong buildings. The Bangkok building has Brooklyn (New York) artwork on the ground floor. The New York building has an Eifel tower on the desk on the ground floor. Resort is 2min walk to the local market and roughly 10min to the beach, so well located. On this point, it is on a main rd though so expect some road noise. Staff were friendly but could have been more proactive. I find it unacceptable that no guest book was in each room to indicate emergency numbers..this is a standard in all resorts and with so many young families, a Dr's number will help in any emergency..but perhaps it is only condo's being managed by an outside party vs. a resort
Stayed 5 nights in Apr 2023

10/10 Excellent

Tri

Liked: Cleanliness, property conditions & facilities
High quality room amenities and bedding. Good customer service. Shuttle to the beach is a plus. Breakfast has limited choice. Room cleaning is lacking, didn’t remove trash.
Stayed 4 nights in Mar 2023

6/10 Okay

Shelby

Stayed 7 nights in Jan 2022

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