6/10 Okay
Martyna
Jan 22, 2026
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This was sadly a very disappointing trip. Architecturally, the hotel is stunning and the view from the beach room was truly spectacular. However, the property is not well-maintained at all. The furniture feels cheap despite being only about 10 years old.
The biggest issue was cleanliness. It was really poor - I actually had to ask them to clean my room again upon arrival. There were oily finger stains all over the cabinet/closet doors and the shower door, which suggests they barely clean between guests rather than deep cleaning. Additionally, the showerhead in the outdoor tub was broken.
As for dining, the options were frustratingly limited. Breakfast was decent, but for dinner, there were only two restaurants available on-site. Since the hotel is quite isolated, it is impossible to just go out to eat elsewhere. The room service was also very limited, offering chewy pizza and a very small selection of westernized version of Thai food.
The gym was poorly equipped with bad AC, though the AC in the room worked well. On a positive note, the spa was very good. However, be aware that the terrain is vertically very steep; you cannot walk anywhere and will need a TukTuk or car to get around everywhere. Aside from the beach, pool, and spa, there isn't much else to do.
I wish i trusted the reviews more! everyone's pretty bang on.
Martyna
Stayed 7 nights in Jan 2026
