comfortable and convenient. some damage in the room and TV was not very user friendly
The room was dirty. Tub didn’t look clean. I took pictures
Staff was very nice. I had been unable to check in the first night for personal reasons, and there was no issue. Bed was very comfortable.
Room was not clean was smelling smoke was terrible, moved to different places
Room was filthy, especially bathroom. Toilet not clean, room reeked of cigarettes and urine.floors were littered with papers every surface dirty. We checked in late after attending a wedding, and left almost immediately. We will never trust a days inn again especially one now under the ownership of Wyndham.
It looks old and not clean inside the room. Coffee machine was missing. Only two towels provided for three people.
The room was terrible. Mold on the ceilings, curtains halfway falling off the rods , stains on the sheets , one towel, one wash cloth in the bathroom , tv didn’t work and the walls covered in tape and black scuff marks. Staff very uninviting. I didn’t stay, I turned around and left
My family reserved 4 rooms at this property. Floors were so filthy my grandsons socks were black, went to the store to purchase a mop & cleaner to mop the floors in each room. Room #1 did not have a TV or refrigerator, they had to bring it up to the room & I also noticed the room phone was broken. Room #2 had a huge whole in the wall. Room #3 & 4 the comforters were stained with who knows what that they were removed from the beds.
Dirty!!! Rooms are gross, floors were disgusting had to mop so I clean the floors. Never staying here again.
wifi signal weak or non existent, room run down, not kept up. electric plugs in wall don't hold plugs, lamp shade ripped, air conditioner cover loose
Disgusting.
The room had no linen towels the light next to one of the beds wasn’t working and the lamp shed of off. It had a place for a microwave and refrigerator but not either was in the space it wasn’t good
It is a trashy ass hotel an all the rooms stink an dirty.
Paid for a non-smoking king bed, the bed was ok, room was dirty and smell of smoke terrible.
Poor services
I arrived at the hotel with my 9 y.o. daughter. We sat in our car in the parking lot while my friend and her daughter were in the lobby trying to find a suitable room after two previous rooms smelled like smoke. This is a motel with guests gathering and heavily smoking outside their rooms (which explains why the rooms smell like smoke). During that 15 minute period I was approached not once but twice to buy drugs. After that I absolutely did not feel safe.
Located 2 mi (3.1 km) from Swarthmore College, Days Inn by Wyndham Springfield/Phil.Intl Airport is within a 10-minute drive of Widener University. This 131-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.
This hotel is home to a family restaurant and a bar/lounge. For your convenience, breakfast is served for a fee each morning.
27-inch TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and hair dryers are also standard.
Days Inn by Wyndham Springfield/Phil.Intl Airport features a gym, free WiFi in public areas, and conference space. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a microwave in a common area, and free newspapers.
comfortable and convenient. some damage in the room and TV was not very user friendly
The room was dirty. Tub didn’t look clean. I took pictures
Dear Guest,Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before.Sincerely,Hotel Manager
Staff was very nice. I had been unable to check in the first night for personal reasons, and there was no issue. Bed was very comfortable.
Dear Guest,Thank you for your kind remarks on our employees. We take great satisfaction in the assistance we offer. Therefore, we are overjoyed to learn that our efforts have left a lasting effect on you. We look forward to having the chance to say "welcome back" to you soon.Sincerely,Hotel Manager
Room was not clean was smelling smoke was terrible, moved to different places
Dear Guest, Thank you for posting your candid review. We are very sorry for the inconvenience caused to you because of the smoke smell, which made your stay undesirable. We have informed our staff to look into this issue and make sure such incidence does not happen again. We will surely work on improving the environment, so next time you visit us, you really have a comfortable stay. Sincerely, Hotel Manager
Room was filthy, especially bathroom. Toilet not clean, room reeked of cigarettes and urine.floors were littered with papers every surface dirty. We checked in late after attending a wedding, and left almost immediately. We will never trust a days inn again especially one now under the ownership of Wyndham.
Dear Guest, We have taken note of your comments and have shared these with our team for review. All required steps are being initiated to ensure that these are resolved to the optimum standards. Despite your disappointment, we hope you will return to stay with us again. Request your understanding and future consideration for the visit. Sincerely, Hotel Manager
It looks old and not clean inside the room. Coffee machine was missing. Only two towels provided for three people.
Dear Guest, Thanks for choosing our hotel for your stay. We apologize for all the inconveniences you had with the stay. We are acting in each of them on high priority. You can see the changes. Please visit us again. Sincerely, Hotel Manager
Dear Guest,Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
The room was terrible. Mold on the ceilings, curtains halfway falling off the rods , stains on the sheets , one towel, one wash cloth in the bathroom , tv didn’t work and the walls covered in tape and black scuff marks. Staff very uninviting. I didn’t stay, I turned around and left
Dear Jennifer On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
My family reserved 4 rooms at this property. Floors were so filthy my grandsons socks were black, went to the store to purchase a mop & cleaner to mop the floors in each room. Room #1 did not have a TV or refrigerator, they had to bring it up to the room & I also noticed the room phone was broken. Room #2 had a huge whole in the wall. Room #3 & 4 the comforters were stained with who knows what that they were removed from the beds.
Dear Mary On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Dear Guest,Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager