TownePlace Suites Pittsburgh Airport/Robinson Township3.0 out of 5.0
Recent guest reviews
The hotel was refreshing and modern and also near everything I needed to get done during my visit. I came to see family while they relocated and decided that I would stay at the hotel this time with them. There was some delay in getting my items brought to the room; but overall a great hotel. I think more attention to detail would make this place a gem.
Nice appearing hotel. Pool, Nice lobby, large dining area. BUT our room was atrociously filthy. There were about 3 wet spots on the floor. You could see where they attempted to clean but just smeared instead. Dried food on the table. The beds were clean and the bathroom was clean and smelled of bleach. On the way to our plans for the evening, i asked the front staff why the carpet would be wet in places, maybe they shampooed the carpet? wishful thinking. She said she would get back to us, but nothing ever came of it. I had a party of four, staying overnight. We did not use the kitchen, just slept and showered. Had we been staying for more than a night and utilized more of the amenities, I would have asked for a new room.
Stayed here for two nights in a two bedroom suite. Hotel appeared neat and clean, but we discovered that there was no garbage can in the bathroom. Only one can in kitchen. Called desk and they sent up a can and put it under sink, but it was the type that you had to use your foot to open, which was nearly impossible where it was located. They explained it was the only one they could find. Our second day they didn't service the room. They didn't empty the trash or replace used towels or fix beds, nor did they replace used shampoos, etc. Called desk and they sent up extra bath towels, but no face clothes, hand towels or soap. When checking out the clerk at desk asked how was our stay? When I advised of the problems she seemed surprised. Interesting enough is that I am a gold Marriott rewards member and Marriot always sends an email survey. This stay I never received the survey. I'm suspecting that when I spoke of the negative issues, the hotel blocked a survey being sent to me for fear of a negative review. If so, this is dishonest and a way to keep their ratings on the Marriott website inflated higher than normal.
This is my second year in a row visiting and staying at this hotel. I come for an event every year and this year was just off the charts incredible. The staff and management treated our group so well despite the chaos we may or may not have caused. The BBQ patio area is amazing and comfy at all hours and the pool and hot tub is a bonus. I absolutely love the gym here too! It's location was perfect as we needed to be close to the airport but still with plenty to do. Can't recommend this place enough.
The rooms are clean, generous, and everything works as it should. The hotel staff are extremely friendly and helpful, and quite willing to go above and beyond any reasonable duty. The back patio features a very nice BBQ as well as a propane-fed fire pit, comfy chairs, and umbrella covered tables.
Room and amenities were great. Used the pool, spa and bbq. Rooms are spacious and comfortable. The staff was very accommodating and friendly. Everything you could want is a short drive away, including the airport. This is my second stay at this hotel and I Love it. Will definitely stay again.
We have a group of about 40 people that go to Pittsburgh every year and finding a hotel that can suit our groups' needs can be a challenge. The friendly, helpful staff at the TownePlace Suites Robinson Township was more than up to it. The hotel was clean. The suite kitchens were well-stocked. The staff was courteous and met any request we had with flying colours. The pool and BBQ areas were spacious and were just amazing for our group to enjoy hanging out. I really can't say enough good things. Larry, Alex, Taylor, and the rest of the hotel staff just knocked it out of the park for us. We will ***DEFINITELY*** be back!
Me and my husband spent almost three weeks at this hotel in between moving from another country. We chose this place because we would be able to have a bit more space than a normal hotel and also be able to cook. The location is great with lots of shops in short distance for american standards (short drive but impossible to walk). For our standards, the area lacks sidewalks though, but thats not the hotels fault. The staff is extremely helpful and nice and that is probably one of the best parts. From the manager to the housekeeping team, everybody made our stay more pleasant. They helped us even on finding a new house or finding the best places to eat or to shop around. Every special need we had was promptly met. A big thanks to that! They have grills in the back of the hotel the guests can use for barbecue, providing all utensils that you may need.That is a really nice touch! The hotel offers breakfast every morning, which is fine. It bothered me a bit that every utensil is disposable though, not very environmental friendly. The gym is quite small, but as there was usually not many people using at the same time, it was ok. The room itself is good even for a longer stay, with a decent wardrobe and drawers and nice appliances in the kitchen. They also lend some appliances and utensils you may need, which is really cool. The TV is really good, with a fair amount of chanels and you can use it facing any side of the room. The bed is a bit too soft for me, but nothing too bad. There are two different types of pillows on the bed, so you can choose your favorite. There is also an indoor pool we didnt use. I would stay in this hotel again and also recommend it.
I was here for a business trip, and had a very lovely trip. The hotel is very clean and new. I was granted an early check in. Front desk was very nice. Housekeeping was very friendly. Breakfast was hot and fresh. I would highly recommend staying here no matter how long your stay is !!!!
I was in town for surgery and stayed at the hotel on my doctor’s recommendation for 6 days. The hotel has good amenities and is centrally located. Uber is easily available if you don’t have a car. The hotel is clean. Never made it to breakfast. The standout and why I took time to write a review is to acknowledge and personally thank the young man named Alex at the front desk. His hospitality, graciousness and professionalism were really appreciated!
- Close to The Mall at Robinson
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Located within a mile (2 km) of The Mall at Robinson, TownePlace Suites Pittsburgh Airport/Robinson Township is within 3 miles (5 km) of Moon Golf Club. This 93-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.
Start your day off right with a free hot/cold buffet breakfast offered each morning.
A Smart TV comes with cable channels and Netflix, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchen, a refrigerator, and a microwave.
At TownePlace Suites Pittsburgh Airport/Robinson Township, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 95 reviews