For long term stay, this is the best hotel in the Robinson area.
Waited 15 minute at check in- no staff was at the front desk. Once we got to the room the TV didn’t have a signal. Called twice to front desk and no one answered. There was supposed to be silverware service for 4 in the room and we only had a single fork and spoon. We went to the buffet breakfast the next morning at 8:30 - no fresh fruit, no waffle batter, only a few cheese egg omelets that were still frozen in the middle. There was juice! A horrible experience…The location was great though!
Everything was great. Check in was simple. the indoor pool and fitness room was nice. The complimentary breakfast each morning was great. The kitchen within the suite was equipped with everything you need to cook. Comfortable bed and siting area. The Parking is Convenient. Your surrounded my shopping stores and the mall. I will stay here again on my next PA trip.
Extremely overpriced.
Staybridge Suites Pittsburgh Airport places you within 2 miles (3 km) of The Mall at Robinson and Montour Trailhead and Parking at Cliff Mine Road. This 3-star hotel welcomes guests with 102 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast, served on weekdays from 6:30 AM to 9 AM.
Guests can expect 32-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include kitchenettes, dining areas, and sitting areas.
Guests staying at Staybridge Suites Pittsburgh Airport enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
For long term stay, this is the best hotel in the Robinson area.
Waited 15 minute at check in- no staff was at the front desk. Once we got to the room the TV didn’t have a signal. Called twice to front desk and no one answered. There was supposed to be silverware service for 4 in the room and we only had a single fork and spoon. We went to the buffet breakfast the next morning at 8:30 - no fresh fruit, no waffle batter, only a few cheese egg omelets that were still frozen in the middle. There was juice! A horrible experience…The location was great though!
I am very sorry we did not meet your expectations. I have meetings with some specfic staff members to have some retraining moments to make sure we get back up on the horse so to speak. We take so much pride in providing excellent guest service and I am truly upset that we failed you. I hope to have the opportunity to earn back your trust in our property as we are usually so much better than this.
Everything was great. Check in was simple. the indoor pool and fitness room was nice. The complimentary breakfast each morning was great. The kitchen within the suite was equipped with everything you need to cook. Comfortable bed and siting area. The Parking is Convenient. Your surrounded my shopping stores and the mall. I will stay here again on my next PA trip.
Thank you for your business and staying with us. We are so happy we satisfied your needs and really look forward to having you as our guest again soon.
Extremely overpriced.
Thank you for your review. If there is something we could have done differently to ensure a better experience please let me know. Your opinion matters to me.
Thank you very much I agree that we are a great choice when staying in Robinson. It really makes me feel good when I get positive reviews from my valued guests.