Found bed bugs at 2am and the staff wasn't on site. Told us we could handle it in the morning! She laughed when we asked to speak to a manager. Do NOT stay here!
One word that describes this Place - Dump. Parking lot is pothole central
The rooms were dirty. Trash can was overflowing when we checked in. There were no towels in room and when i went to get some they took them from another room. I got a smoking room when i asked for an ash tray they gave me a paper cup amd told me to put water in it. The staff was super unprofessional. The breakfast was white bread and captain crunch. I will never be back and i would ask for my money back but i had to stay there because we could not find another available room
The tv in the room did not work at all. The heat as it was very cold outside did not work properly. It felt like air conditioning. And the last thing they had horrible free morning breakfast. The person behind the desk was very unprofessional as he laughed and giggled at guest at the motel. The worst place to stay in Pittsburgh
The price per night was super cheap, could use a little fixing up and the free breakfast wasn’t worth it went out to eat instead
There was a dirty washcloth in the shower! The tv looked like it had seen better days. However the blankets seemed nice and clean and they were soft!
Couldnt find tv remote ,and staff never brought microwave but i didnt complain but to 1 time to each desk lady, really enjoyed stay with out items
Safe and sound place...lovely place to stay especially for long
Parking lot FULL of potholes and hazardous to navigate for my vehicle which sits low. Staff was ok but both people I interacted with seemed very unhappy to be working. The room smelled like marijuana and mold. The room was inexpensive, so I guess that explains all the people being loud and partying outside.
The room are very dirty, the carpet is ready, it smellt in the room, A/C is not working, never again
It was very dirty. There was no shower curtain, no toilet paper in the bathroom. The carpet had holes. There were people outside their rooms hanging out with music really loud. Just felt very uncomfortable and unsafe so we left and went to another hotel.
Friendly staff, clean room. It was a bit stuffy when we got in the room. Limited breakfast. However for the total price we paid, approximately 49 total, it was good.
Hilltop Inn places you within a 15-minute drive of popular attractions such as David L Lawrence Convention Center and Heinz Field. This 75-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.
Hilltop Inn's 75 rooms provide safes and desks. Guests can expect free WiFi and TVs with cable channels. Free toiletries are also standard. Housekeeping is available once per stay.
Guests staying at Hilltop Inn enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Found bed bugs at 2am and the staff wasn't on site. Told us we could handle it in the morning! She laughed when we asked to speak to a manager. Do NOT stay here!
One word that describes this Place - Dump. Parking lot is pothole central
The rooms were dirty. Trash can was overflowing when we checked in. There were no towels in room and when i went to get some they took them from another room. I got a smoking room when i asked for an ash tray they gave me a paper cup amd told me to put water in it. The staff was super unprofessional. The breakfast was white bread and captain crunch. I will never be back and i would ask for my money back but i had to stay there because we could not find another available room
The tv in the room did not work at all. The heat as it was very cold outside did not work properly. It felt like air conditioning. And the last thing they had horrible free morning breakfast. The person behind the desk was very unprofessional as he laughed and giggled at guest at the motel. The worst place to stay in Pittsburgh
The price per night was super cheap, could use a little fixing up and the free breakfast wasn’t worth it went out to eat instead
There was a dirty washcloth in the shower! The tv looked like it had seen better days. However the blankets seemed nice and clean and they were soft!