room was grimy and missing a hairdryer, laundry bag, and bathmat. when i texted the number that instructs to text if anything is needed, it was ignored. the room on the first floor on the street side is incredibly loud, the heat wasn’t working and the room was 56 degrees, so we switched rooms to one on the other side of the hallway, which was quieter but not when the kitchen’s food delivery truck happens at 2:30am right outside the window the floor below. Also the parking lot lights on that side come through the terrible shades. service was apathetic at best. bed was comfy. good location for restaurants and coffee, etc. but definitely don’t stay on the first floor.