My stay was short and I have no complaints.
Very nice hotel!
Bed was dusty
Beautiful facility, prompt service, rooms were very clean. Location is perfect.
Good location with onsite dining and coffee shop.
Nice property and renovated main area.
Clean
Short staffed but amazing customer service and very very clean room, we will definitely go back since we go to that area many times a year
Overall it was a really nice place and great location. Modern aesthetic and great food at the restaurant. I loved the Starbucks in the lobby and the self checkout in their store. They gave us warm chocolate chip cookies when we checked in so, extra points for that! The two things that could be better would be the water pressure in the shower and the airflow in the room. The thermostat and only vent were in the bedroom so it made the temperature in the couch area hard to control.
I wanted to give myself some time to calm down ,I didn’t want to give an unfair review. However I also wanted to share my experience... first night there, I arrived late (close to 3am). I drove 10 hours to get there only to have another guest arguing in the adjoining room. Multiple calls to the front desk only to have nothing resolved. Next morning we find out our safe in the room doesn’t work. Also had a water main break so we were without water for a few hours. Mentioned something to staff at front desk, they accommodated and we were moved to another suite. after moving rooms, we found out that the safe in this room didn’t work either, the room was dirty when we get in, the sanitation sticker wasn’t on our room door. All of this lead me to believe our room wasn’t properly inspected or cleaned before we changed rooms. The staff was friendly but the overall experience left me looking for another place to book next time I come into town.
I thought my stay was good overall . I didn’t like that construction was going on during my stay and I was not made aware.I felt cleanliness was good but I found two nails on the floor that punctured my foot by the bedside. I did make the front desk aware by bringing the second nail down to the front desk. I suggested that they should check the floor to prevent anyone from more serious injuries . I was not happy about the nail in my foot but I did enjoy the rest of my stay . Also the toilet paper holder was lose and not properly installed. I felt the shower floor could have been cleaner there was particles on the bottom of the floor and became more apparent as the water was running . Some things need to be addressed but I was ok.
I liked the convenience of the location. The room was nice and modern. Very clean bathroom with upgraded fixtures.
Great service! Friendliest staff I have ever encountered!
they show have a microwave or refrigerator in the room or a least at the floor
The Alloy King of Prussia - a DoubleTree by Hilton places you within 3 miles (5 km) of popular attractions like King of Prussia Mall and Valley Forge Casino. This 327-room, 4-star hotel has 2 restaurants, free in-room WiFi, and free self parking.
Enjoy dining at Restaurant Three01, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/cafe, and mingle with other guests at the free manager's reception on select days. For your convenience, a to-go breakfast is served each morning for a fee.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
Renovated in 2020, The Alloy King of Prussia - a DoubleTree by Hilton offers a gym, free WiFi in public areas, and a conference center. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
My stay was short and I have no complaints.
Very nice hotel!
Dear Kimberly, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Michael O'Donoghue General Manager
Bed was dusty
thank you for your feedback
Beautiful facility, prompt service, rooms were very clean. Location is perfect.
Dear Alfred, Thank you, thank you, thank you! I can't thank you enough for your business and for this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Michael O'Donoghue General Manager
Good location with onsite dining and coffee shop.
Dear Katie, I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging in King of Prussia from here on out. Thank you for your business and please come again. Best, Michael O'Donoghue General Manager
Nice property and renovated main area.
Thank you for your feedback
Clean
Thank You for your respond. Glad to see that you enjoyed your stay with us
Short staffed but amazing customer service and very very clean room, we will definitely go back since we go to that area many times a year
thank you for your kind words and glad to see that you enjoyed your stay
Dear Anonymous, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Michael O'Donoghue General Manager
Dear Emiko, Thank you so much for your generous review. Our team truly enjoys providing exceptional experiences for our guests from start to finish! It was a pleasure to host you and we can't wait to welcome you back. Best, Michael O'Donoghue General Manager