Really great location, right on the main street, so everything is lively and walkable. The hotel has personality and is reasonably clean and comfortable, if a little bit worn. People at reception were not wearing masks, which made me uncomfortable. If you're at risk for covid, take that into consideration.
This place was centrally located with restaurants, bars, and stores. Cute town. My overall experience was ok. Parking was free. There’s about 5-6 parking spots located next to the building. I didn’t have an issue with getting a parking spot. The place was clean. My only issue was being without a working tv. Reported the issue, but they couldn’t fix the problem. It was an inconvenience.
Fantastic location, very convenient. With Friendly staff. Only downside is parking can get tricky at busy times.
The room was tiny there is no sitting or desk area. It reeked with smoke the entire two days we were there! Despite every door had a "no smoking" sign on them. The WiFi did not work at all, there was no point in connecting. There was no elevator we had to take several trips to walk our things upstairs. The sleep was uncomfortable, we did not sleep well because the lock was loose on the room door. The complimentary breakfast was nothing more than dry biscuits and packs of oatmeal. However, never judge a book by its cover. The outside of the building does not describe the inside. The neighborhood was beautiful and the people we're friendly.
Clean room and in the wonderful location . Overall good
This is a great hotel in a lovely downtown district!! We loved the location and its proximity to Collegeville, where our daughter goes to college.
The room was extremely small and did not look like the pictures. The satellite TV kept going in and out even when it was bright and sunny outside. The front desk was a bit rude when I first checked in, but if you are just looking for a place to sleep, and shower then be gone it will do.
Staff were very welcoming, room was clean and updated, just a little small, but for what we needed it was great.
Came home after 30 years . Wanted to see the changes . Hotel was in the middle of the action and comfortable enough for the time spent in it. Staff was the best !!!!!
Mainstay Inn places you within a 15-minute drive of popular attractions such as The Greater Philadelphia Expo Center at Oaks and Valley Forge National Historic Park. This 29-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge.
All 29 individually decorated rooms provide microwaves, refrigerators, and free bottled water. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include ironing boards and free toiletries.
Guests of Mainstay Inn enjoy free WiFi in public areas, coffee in a common area, and a vending machine. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready.
Really great location, right on the main street, so everything is lively and walkable. The hotel has personality and is reasonably clean and comfortable, if a little bit worn. People at reception were not wearing masks, which made me uncomfortable. If you're at risk for covid, take that into consideration.
This place was centrally located with restaurants, bars, and stores. Cute town. My overall experience was ok. Parking was free. There’s about 5-6 parking spots located next to the building. I didn’t have an issue with getting a parking spot. The place was clean. My only issue was being without a working tv. Reported the issue, but they couldn’t fix the problem. It was an inconvenience.
Thank you for your kind review. Unfortunately, due to the snow storm several area services were down including cable and internet....we hope you will come back and stay again.
Fantastic location, very convenient. With Friendly staff. Only downside is parking can get tricky at busy times.
Thank you for staying with us. We appreciate your feedback. Have a good week.
The room was tiny there is no sitting or desk area. It reeked with smoke the entire two days we were there! Despite every door had a "no smoking" sign on them. The WiFi did not work at all, there was no point in connecting. There was no elevator we had to take several trips to walk our things upstairs. The sleep was uncomfortable, we did not sleep well because the lock was loose on the room door. The complimentary breakfast was nothing more than dry biscuits and packs of oatmeal. However, never judge a book by its cover. The outside of the building does not describe the inside. The neighborhood was beautiful and the people we're friendly.
Our double rooms have a desk with a chair. Also, breakfast there is English muffins, mini blueberry muffins, cereal, oatmeal, oranges & apples, yogurt, and orange juice. I'm not sure how you missed all of that. It does state a small or light continental breakfast. As to the smoking, it is supposed to be a non-smoking hotel, I apologize for however you may have smelled smoke, we will try to address that directly. Wifi, we have 3 options to link to, you may have been linked to the wrong one? While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. Thank you for staying with us. We hope the rest of your week is good.
Clean room and in the wonderful location . Overall good
Thank you for staying with us! We appreciate your feedback.
This is a great hotel in a lovely downtown district!! We loved the location and its proximity to Collegeville, where our daughter goes to college.
Thank you for your kind words regarding our property! Please come back and see us soon at the Mainstay Inn!
The room was extremely small and did not look like the pictures. The satellite TV kept going in and out even when it was bright and sunny outside. The front desk was a bit rude when I first checked in, but if you are just looking for a place to sleep, and shower then be gone it will do.
Staff were very welcoming, room was clean and updated, just a little small, but for what we needed it was great.
Came home after 30 years . Wanted to see the changes . Hotel was in the middle of the action and comfortable enough for the time spent in it. Staff was the best !!!!!
Thank you for your recent stay with us. We are so glad that you enjoyed your stay! We are very happy that our staff had met your expectations. We hope that you enjoyed all the changes Phoenixville has made and we look forward to seeing you again.
Thank you for your kind words.