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Recent guest reviews

Location is amazing! Close to everything, right by the turnpike. Hotel is very clean, very fancy decorated. Staff is friendly. I stayed for the weekend and was more than pleased. Only "bad" comments I have is that it would have been nice for rooms to have a microwave, makes it easier if you want to eat some leftovers. Also, if the property had better sign directions to the elevator which you have to technically go thru some rooms to get to them. Also, even when it was mostly quiet, if you were close to the door, you could heard everyone conversation in the hallway. Also, could hear someone's music if you would get near their door, so isolation could improve. But overall, will definitely stay here again if I am in town.

Convenient location; close to everything. Staff was wonderful and the beds are super comfortable - just what my husband and I needed after a long day! Overall, we enjoyed our stay and would book here again.

Came to town for my son's crew race on the Schuylkill and then bringing him home for the summer.

Small room . TV positioned on your left side of the bed . So you will need to look to your left whil reading in the bed to watch TV. Bar lady was terrible and she had no idea how to make any drinks . She was mean and won’t even smile . It’s a counter though they call it a bar. Very expensive drinks compared to other restaurants. Front desk staff very friendly. Sorry not worth the money paid .

Good hotel. Plus they have balconies. Staff was nice. Near the mall and restaurants. Good place

I've stayed here a few times for business. There's a hotel closer to my destination, but this hotel has much more to offer so I stay here instead. The staff are very friendly, the atmosphere is modern, and there's lots of place to sit, visit, grab a drink, etc. There's lot of nearby gas stations, stores, etc., as well as restaurants within walking distance.

Lovely stay, just off the PA turnpike. Yes, you must buy your own breakfast. 2 bar/restarants on either side of hotel for lunch/dinner, and drinks - Home Depot nearby as well (don't know shy you would need that on vacation - but..) Room was large, clean, and well maintained. TV is in odd spot if you are laying in bed, but not that bad - overall a great stay, would stay there again. Oh - nothing to do w/ stay but check in desk is weird looking, like you are checking in at an airport or car rental - artsy but odd!!!!!!

No hotel's perfect but I really don't have any complaints about this place. I went there for business and appreciated the convenience of their location and very quick check-in. The rooms are nice, beds are comfortable, and they have lots of relaxing places to chill by yourself or with others. They have a great cafe but also a 24/7 convenience store. The fitness center was pretty teeny but I didn't care because it was clean with towels, earbuds, and water. Most of all they were very accommodating to my special requests. The service of the staff was great throughout my entire stay.

The good news is the hotel is very pleasant and a cut above many. The hotel offers a comfortable chair with reading light, view of a pleasant courtyard in my room, Wall Street Journal and USA Today free, and verypleasant check in staff. The bad news is that they refunded nothing when I needed to change the reservation. I called early Sunday to change the reservation from Sunday-Monday to Monday -Tuesday due to very bad weather. They charged me in full for all three days. I have since read that many hotels are now adopting this policy. Some say "too bad" you made the deal. I say travelers should not be stiffed and should not have to read lots of fine print. Actually you may not be able to find a hotel that will give you any break on changed reservations. I would recommend the hotel but warn a friend on the reservation policy.

Stayed through a weekend, and found the staff uniformly courteous and helpful on every shift in which we interacted. They seem to genuinely enjoy working there. Good with kids, too. The food was quite good as well.

Our stay was comfortable and very convenient to the Pennsylvania Turnpike. The room appeared to have been recently renovated. While there was a noisy party in the restaurant area, the staff made sure that our room was far enough away that we heard no noise. The breakfast options were good and not too overpriced. It is a predictably good Courtyard.

Is started bad; as I arrived at 10 PM I was told I did not have a room even though I had paid and reserved my room a week earlier. Told that it had to do with a water leak and that they had to shuffle people around so no rooms were left. Although very disappointing, the staff did put me up just down the street at an ok hotel, not the marriott. The next evening after work I came back and truly enjoyed the hotel. Great lobby, smart board, flat screens, mini-bar, Starbucks, food til 10 PM - Nice. If not for having it only 1 of my 2 reserved nights it would have been rated even better. One thing - exercise room is way too small for the size of the hotel, went down twice to use the only 2 treadmills and they were busy.

Originally from the area. Hotel has been expertly redecorated. Fly back and forth, this will be our new destination in the future.

For internet access, the internal routers work, providing 100 Mbps service. The problem is the internet access on the other side. The downoad speed very often ranges from 55 to 60 Kbps (like an old phone modem). Coming from the south on Rte. 611, which most people will, there is no direct way into the hotel. If you have been there before, you can turn left at the Home Depot road. Otherwise, you have to do a very awkward U-turn. Likewise, to go north on Rte. 611 requires either a U-turn or back parking lot exit to come out an do a left off of the Home Depot road. The lobby staff is minimal and worked very hard to make guests happy. On the other hand, these issues are probably what made the hotel so easy to get into. There were not not many guests there.

Don't use your gps to find this place. Address will put you 2 miles away in a shopping mall. Desk clerk says it happens to everyone since address is actually next town. Buffet breakfast was same as the free ones at Residence Inn but this time you paid. Room was small and no wireless connection to Internet. At over price paid per night this was a rip off. At least the TV wasn't the tube type experienced the night before at Marriott Renaissance Airport. Hotel exterior was dirty with trash in parking lot. Beautiful views of the Home Depot next door.

It was nice and clean and also conveniently located for our purposes. We went to philly and to the nearby malls, ate at IHOP and P.F. Changs which are two of may favorite restaurants. My only negative was that they forgot to leave towels on our last day. No big deal. In in all the staff was very nice.

We stayed in the Hotel for a graduation. We didn't check in till after 10:00 pm, and left by 8:00 am. Breakfast was great and the room was very nice. I would stay again in the future.

I had a short but good experience with the hotel. Perfectly located near PA turnpike. Close to mall, gas stations, restaurants. Be careful hanging a left into the hotel...no u turns allowed!

Overall the place was nice - all of the staff was friendly. The rooms were nice and enjoyable. We chose this place because it had a pool and was the cheapest in the area that had one. However, the pool was shut down for repairs while there. They did offer use of pools at other hotels, but it wasn't worth the extra effort/travel. The location is great - for the purpose of our trip it was right in the middle of all the places we were going to and right near the turnpike for those longer drives/heading to the airport.

This Marriott appears to have been franchised by a poorly financed organization. It was quiet, well insulated but nothing worked correctly. There wasn't a luggage rack and the desk clert didn't know what I was talking about. Finally a handyman came up with one. I said fine I will use the ironing board for another. The day manager knew nothing about anything including local restaurants. Not exactly up to Marriott standards, I am sure.

Easton Rd Route 611 Willow Grove PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within 2 miles (3 km) of Speed Raceway, Courtyard by Marriott Philadelphia Willow Grove is within 3 miles (5 km) of Willow Grove Park Mall. This 3-star hotel has 149 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/café. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

All of Courtyard by Marriott Philadelphia Willow Grove's 149 air-conditioned rooms provide coffee makers, free weekday newspapers, and safes. TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Courtyard by Marriott Philadelphia Willow Grove, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Suite, 1 Bedroom

2 Double Beds | Sleeps 5

Suite, 1 Bedroom

1 King Bed | Sleeps 3

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Courtyard by Marriott Philadelphia Willow Grove

Everyone (4) Couples (7) Business (9) Family (2) Other (1)
4
Everyone

Location is amazing! Close to everything, right by the turnpike. Hotel is very clean, very fancy decorated. Staff is friendly. I stayed for the weekend and was more than pleased. Only "bad" comments I have is that it would have been nice for rooms to have a microwave, makes it easier if you want to eat some leftovers. Also, if the property had better sign directions to the elevator which you have to technically go thru some rooms to get to them. Also, even when it was mostly quiet, if you were close to the door, you could heard everyone conversation in the hallway. Also, could hear someone's music if you would get near their door, so isolation could improve. But overall, will definitely stay here again if I am in town.

By on Oct 8, 2019

5
Everyone

Convenient location; close to everything. Staff was wonderful and the beds are super comfortable - just what my husband and I needed after a long day! Overall, we enjoyed our stay and would book here again.

By , from Willow Grove, PA on Sep 30, 2018

5
Everyone

Came to town for my son's crew race on the Schuylkill and then bringing him home for the summer.

By on May 17, 2018

3

small room , disappointed

Everyone

Small room . TV positioned on your left side of the bed . So you will need to look to your left whil reading in the bed to watch TV. Bar lady was terrible and she had no idea how to make any drinks . She was mean and won’t even smile . It’s a counter though they call it a bar. Very expensive drinks compared to other restaurants. Front desk staff very friendly. Sorry not worth the money paid .

By , from MI on Feb 19, 2018

4

good 1 night getaway

Couples

Good hotel. Plus they have balconies. Staff was nice. Near the mall and restaurants. Good place

By on Apr 6, 2015

5

great hotel and location

Business

I've stayed here a few times for business. There's a hotel closer to my destination, but this hotel has much more to offer so I stay here instead. The staff are very friendly, the atmosphere is modern, and there's lots of place to sit, visit, grab a drink, etc. There's lot of nearby gas stations, stores, etc., as well as restaurants within walking distance.

By on Dec 30, 2014

4

close to turnpike without all the noise!

Family

Lovely stay, just off the PA turnpike. Yes, you must buy your own breakfast. 2 bar/restarants on either side of hotel for lunch/dinner, and drinks - Home Depot nearby as well (don't know shy you would need that on vacation - but..) Room was large, clean, and well maintained. TV is in odd spot if you are laying in bed, but not that bad - overall a great stay, would stay there again. Oh - nothing to do w/ stay but check in desk is weird looking, like you are checking in at an airport or car rental - artsy but odd!!!!!!

By on Jul 14, 2014

5

great people - will stay again.

Business

No hotel's perfect but I really don't have any complaints about this place. I went there for business and appreciated the convenience of their location and very quick check-in. The rooms are nice, beds are comfortable, and they have lots of relaxing places to chill by yourself or with others. They have a great cafe but also a 24/7 convenience store. The fitness center was pretty teeny but I didn't care because it was clean with towels, earbuds, and water. Most of all they were very accommodating to my special requests. The service of the staff was great throughout my entire stay.

By on Apr 24, 2014

4

good news, bad news

Other

The good news is the hotel is very pleasant and a cut above many. The hotel offers a comfortable chair with reading light, view of a pleasant courtyard in my room, Wall Street Journal and USA Today free, and verypleasant check in staff. The bad news is that they refunded nothing when I needed to change the reservation. I called early Sunday to change the reservation from Sunday-Monday to Monday -Tuesday due to very bad weather. They charged me in full for all three days. I have since read that many hotels are now adopting this policy. Some say "too bad" you made the deal. I say travelers should not be stiffed and should not have to read lots of fine print. Actually you may not be able to find a hotel that will give you any break on changed reservations. I would recommend the hotel but warn a friend on the reservation policy.

By on Apr 4, 2014

4

good people

Business

Stayed through a weekend, and found the staff uniformly courteous and helpful on every shift in which we interacted. They seem to genuinely enjoy working there. Good with kids, too. The food was quite good as well.

By on Apr 1, 2014

Courtyard by Marriott Philadelphia Willow Grove

2350 Easton Rd Route 611, Willow Grove, PA 19090
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