Hotels in Philadelphia Fern Rock Transportation Center Station

"Unfortunately, our experience at this property was far below acceptable standards. Upon arrival, the initial room we were assigned had a strong and overwhelming smell of cigarette smoke. In addition, the room was not clean, and the blanket had multiple visible cigarette burn holes, which was extremely concerning and unacceptable from a hygiene and safety standpoint. We immediately requested a room change, and while the staff did accommodate us with a second room, the conditions were only marginally improved. The second room still had lingering smoke odors and did not provide a clean or comfortable environment for a proper stay. Overall, the experience made it difficult to feel at ease or get a good night’s rest. Given these circumstances, the accommodations didn't meet reasonable expectations or the standards typically associated with bookings made through Expedia. As a result, we requested a full refund for this stay. "

"The beds were comfortable. The room was enormous and the location was excellent although very noisy at night because of traffic. Several things about the hotel are quite rundown. The curtains didn’t open or close properly because they caught on the tracks so my husband had to climb up and sort them night and morning for four days. The bath had considerable limescale staining and the shower temperature couldn’t be adjusted. The worst thing was how cold the room was. Apparently this was because the hotel heating was in summer mode so the room could only be cool and not heated. We were freezing in there most of the time and it took till our final (4th) night for the hotel staff to bring a heater to us. Coffee and tea facilities in the room were not replenished and when we asked they didn’t arrive or we had to wait a very long time. By the final night we were quite miserable so the hotel did say they would refund us for our final night. So far we haven’t received any of this money despite departing a week ago."

"Centrally located, easy to get most places in the city by walking or a short ride"