The positives: The staff was very friendly and the property was clean. The negatives: It was so loud. Whenever someone was in the hallway, it sounded like they were in our room. The walls are paper thin. The doors don't have a soft-close mechanism, so they slam. There also wasn't a window in our room to the outside, so it felt a bit claustrophobic.
Wouldnt go back cuz of room quality. Also on the side of a highway. Its affordable if youre in a rut and not the worst but wasnt the most pleased. Just a high end motel. Staff was wonderful though
Had to change rooms because sheets were dirty. No change of sheets during the two nights stay.
I loved the bathrooms, staff was not so friendly
The service for check in was excellent. But, I was disappointed in that the room (king size bed) was very small. Breakfast was also disappointing as we are used to a decent breakfast by Best Western Plus. The pancake biscuit did not taste good for me and there was a very limited selection in choices. If it was posted on the site we did not see it that there was no free parking. $30/day is very high, so be prepared if you choose to stay. The staff was very nice, but we will probably not stay here again.
fire alarm at midnight wasn't cool - otherwise it was fine
Very good
Nice, comfortable, and clean room. Our first assigned room had a smoke smell, despite regulations, but they happily gave us another and it was fine. Great front desk staff. The hotel is perfectly safe but the neighborhood is in transition.
Nykeemah was sooo supportive and helped us from check in to check out!!! The new GM was very pleasant as well!!
The rooms were clean but the breakfast was really bad muffins and granola bars
Everything was in poor taste - smelly rooms, dirty bed linens, filthy carpeting throughout the entire hotel. They told us it was smoke free but there was cigarette odor everywhere. Don’t let the pictureS on the website mislead you.
It's nice that it is in the center of everything. However, the sheets were dirty, the hallways reeked of weed and cigarettes. We had no garbage can parking is over priced, charging every time you leave the parking lot.
Bare bones rough locationmaid was kinda rude. The elevator was supersl ow
Located in Center City, Best Western Plus Philadelphia Convention Center Hotel is within a 10-minute walk of popular sights such as Pennsylvania Convention Center and Reading Terminal Market. This 107-room hotel welcomes guests with conveniences like a bar/lounge, a 24-hour gym, and free in-room WiFi.
Quench your thirst with a drink at the bar/lounge.
Best Western Plus Philadelphia Convention Center Hotel's 107 individually decorated rooms provide coffee makers, safes, and ironing boards. 39-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Desks are also included. Housekeeping is available once per stay.
At Best Western Plus Philadelphia Convention Center Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a computer station, express check-out, and a water dispenser.
The positives: The staff was very friendly and the property was clean. The negatives: It was so loud. Whenever someone was in the hallway, it sounded like they were in our room. The walls are paper thin. The doors don't have a soft-close mechanism, so they slam. There also wasn't a window in our room to the outside, so it felt a bit claustrophobic.
Wouldnt go back cuz of room quality. Also on the side of a highway. Its affordable if youre in a rut and not the worst but wasnt the most pleased. Just a high end motel. Staff was wonderful though
Had to change rooms because sheets were dirty. No change of sheets during the two nights stay.
I loved the bathrooms, staff was not so friendly
The service for check in was excellent. But, I was disappointed in that the room (king size bed) was very small. Breakfast was also disappointing as we are used to a decent breakfast by Best Western Plus. The pancake biscuit did not taste good for me and there was a very limited selection in choices. If it was posted on the site we did not see it that there was no free parking. $30/day is very high, so be prepared if you choose to stay. The staff was very nice, but we will probably not stay here again.
fire alarm at midnight wasn't cool - otherwise it was fine
Very good
Thank you very much for taking the time to leave feedback about your time with us. We are glad you enjoyed your stay.
Thank you for your feedback. We are sorry to hear that alarm disturbed your stay. All guests are informed that we are a non smoking hotel and any guest who sets off the alarm for non-emergency reasons are charged an extra fee and asked to leave the hotel.