I feel like the owners of this property try very hard to offer as much as they can at the lowest possible price. They throw in a lot, and although all the extras are not first class (like a $129 Waldorf Astoria breakfast), I give the owners and credit for doing all they can. Our king size bed had a massage function and the head and foot of the bed adjusted up and down. Free food is available almost all day long in the cafe. Free cookies and popcorn in the lobby. Even a free haircut along with a blue ray player in the room. Large TV in room with free Internet access. Covered parking, also included. Some other extras as well. Like I mentioned, not necessarily first class but all at a very, very reasonable price. We stayed at the Waldorf in NYC a few years back, and the breakfast for one person was $139, $159 with eggs benedict, plus taxes, tip, ect. No coffee maker in the Waldorf room, but room service at the Waldorf would bring up a tea or coffee service for $39, plus taxes and tip. My point is, this is not the Waldorf, but for the cost of about 2 pots of tea at the Waldorf you get a lot of extras and a reasonable room. So the negative reviews of some of the amenities at this very reasonably priced property to me make little sense, give that Petoskey is not NYC and these people of the North are doing everything possible to provide great value.