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Charlevoix Inn & Suites SureStay Collection by Best Western

Property class: 2

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Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

A Charlevoix Inn & Suites with a covered entrance, outdoor seating, and a gravel area.
An indoor swimming pool with a lounge area, chairs, and a staircase leading to an upper level.
A hotel room with two beds, a desk, a chair, and a large window with curtains.
A spacious living area with a staircase, dining table, and chairs.
An outdoor seating area with a circular pattern of stepping stones on the grass, surrounded by a hedge and a clear blue sky.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
800 Petoskey Ave, Charlevoix, MI, 49720
  • Place, Lake Charlevoix
    ‪8 min walk‬
  • Place, Lake Chalevoix Depot Beach
    ‪15 min walk‬
  • Place, Charlevoix Beach
    ‪3 min drive‬
  • Airport, Pellston, MI (PLN-Pellston Regional)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.2 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

A living room with a sofa set, a coffee table, a lamp, a television, and a window with curtains.

Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Charlevoix

Located within a 5-minute walk of Lake Charlevoix, Charlevoix Inn & Suites SureStay Collection by Best Western is within a mile (2 km) of Lake Michigan. This 60-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Lake Charlevoix - 8 min walk - 0.5 miles
  • Depot Beach Park - 13 min walk - 0.7 miles
  • Lake Chalevoix Depot Beach - 15 min walk - 0.8 miles
  • Charlevoix Beach - 3 min drive - 1.2 miles
  • North Point Nature Preserve - 3 min drive - 1.2 miles

Getting around

  • Cherry Capital Airport (TVC) - 59 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Landings Restaurant - ‬12 min drive
  • ‪Harbor View Cafe - ‬3 min drive
  • ‪Charlevoix Dairy Grille - ‬4 min drive
  • ‪Biggby Coffee - ‬5 min drive

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

At Charlevoix Inn & Suites SureStay Collection by Best Western, guests have access to an indoor pool, free WiFi in public areas, and a hot tub. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this golf hotel include a 24-hour business center, a computer station, and express check-out.
39-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also available.
An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and outdoor lighting.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Frequently asked questions

What's there to see within easy reach of Charlevoix Inn & Suites SureStay Collection by Best Western?

Guests enjoy the hotel's location in Charlevoix based on their ratings, and it's a short 20-minute walk from Lake Michigan and also 5 minutes on foot from Lake Charlevoix. You'll also find Lake Chalevoix Depot Beach and Mt. McSauba Recreation Area less than a mile away.

How much does it cost to stay at Charlevoix Inn & Suites SureStay Collection by Best Western?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at Charlevoix Inn & Suites SureStay Collection by Best Western on Nov 22, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Charlevoix Inn & Suites SureStay Collection by Best Western?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Charlevoix Inn & Suites SureStay Collection by Best Western feature a casino?

No, Charlevoix Inn & Suites SureStay Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Charlevoix Inn & Suites SureStay Collection by Best Western?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Charlevoix Inn & Suites SureStay Collection by Best Western?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and a hot tub.

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a hot tub?

No, this hotel doesn't have a spa tub.

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a restaurant that serves breakfast?

Charlevoix Inn & Suites SureStay Collection by Best Western offers free continental breakfast each morning though there is no restaurant.

Will Charlevoix Inn & Suites SureStay Collection by Best Western allow pets to stay for free?

No, pets aren't allowed at Charlevoix Inn & Suites SureStay Collection by Best Western.

Does Charlevoix Inn & Suites SureStay Collection by Best Western have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Charlevoix Inn & Suites SureStay Collection by Best Western?

The closest major airport to Charlevoix Inn & Suites SureStay Collection by Best Western is Pellston, MI (PLN-Pellston Regional), which is about 27.8 mi away.

Can I book a room with a balcony at Charlevoix Inn & Suites SureStay Collection by Best Western?

Yes, some guestrooms at Charlevoix Inn & Suites SureStay Collection by Best Western offer a patio and may feature lake views.

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 427 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 179 out of 1003 reviews
Rating 4 - Poor. 91 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Room, shower and bed were great. The lady at the desk was very sweet and friendly. Location for walking to the lighthouse and restaurants was great. I would stay here again anytime.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service
Nice stay
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good price for the location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean room, the hotel staffs were very friendly and helpful!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet, nice breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it is so close to shops in Downtown Charlevoix 😊
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, room and breakfast greatly appreciated
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a nice choice for breakfast, more then others , this time the eggs were on the cold side but overall was good
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Stayed for three days, our room was cleaned each day! The place needs some updates but overall it was a pleasant stay. Breakfast was good and free bottles of water was a nice touch.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Charlevoix Inn & Suites! The hotel was clean, comfortable, and conveniently located near downtown and local attractions. Friendly staff and good value. We really enjoyed our visit!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This was a clean and safe stay for passing through. The rooms were showing their age, but they were clean. The pool area was better than pics found online and the pool and whirlpool stayed open late which was great. The breakfast was excellent.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 airport shuttle was wonderful
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Had a nice pool. Breakfast food wasn’t to bad.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It serves its purpose. People were happy there. It’s clean, staff was helpful, bed was very comfy..
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Pool open till 11. Close to town but still need a car.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Very hospitable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and staff. Pool and hot tub were great. Only wish the pool had been available at 6 or 7 in the morning instead of 9:00am; I like to do water aerobics early in the morning.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility but quality priced with a number of restaurants nearby
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and helpful. The room was clean, including the refrigerator, microwave and shower.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved our hotel room, complimentary breakfast, roomy and clean bathroom and shower area, very comfortable, clean beds, very friendly and helpful staff all around from the front desk, house keeping, kitchen staff and the location is superb in that it is close to Peteosky, Bay Shore and downtown Charlevoix. So, I must whole heartedly recommend to everyone who wants to pick an excellent place to stay, it would be here.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour coffee and cookies was a nice treat.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to ask for Shampoo and soap. Breakfast was very good. Staff very helpful. Location is very close to Charlevoix.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Definitely not a 5 star hotel, but if you're not expecting a ton, it worked for a place to sleep safely and somewhat comfortably.
Stayed 2 nights in Jul 2026

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