Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property
Hotel with free breakfast, near Lake Michigan

Choose dates to view prices

Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

Lobby
Property amenity
Exterior
Suite, 1 King Bed, Patio, Lake View (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
800 Petoskey Ave, Charlevoix, MI, 49720
  • Place, Lake Chalevoix Depot Beach
    ‪13 min walk‬
  • Place, Mushroom House
    ‪5 min drive‬
  • Place, Castle Farms
    ‪10 min drive‬
  • Airport, Pellston, MI (PLN-Pellston Regional)
    ‪58 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Charlevoix

Located within a 5-minute walk of Lake Charlevoix, Charlevoix Inn & Suites SureStay Collection by Best Western is within a 15-minute stroll of Artform Fabricating. This 60-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Lake Chalevoix Depot Beach - 13 min walk - 0.7 miles
  • North Point Nature Preserve - 3 min drive - 0.9 miles
  • Beaver Island Boat Company Ferry Terminal - 4 min drive - 1.4 miles
  • Mushroom House - 5 min drive - 1.9 miles
  • Castle Farms - 10 min drive - 5.2 miles

Getting around

  • Cherry Capital Airport (TVC) - 59 min drive

Restaurants

  • ‪Harbor View Cafe - ‬3 min drive
  • ‪Charlevoix Dairy Grille - ‬4 min drive
  • ‪The Bridge Street Tap Room - ‬3 min drive
  • ‪The Villager Pub - ‬3 min drive
  • ‪JAX - ‬3 min walk

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Hotel with free breakfast, near Lake Michigan
At Charlevoix Inn & Suites SureStay Collection by Best Western, guests have access to an indoor pool, free WiFi in public areas, and a hot tub. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this golf hotel include a 24-hour business center, a computer station, and express check-out.
39-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. IPod docks, microwaves, and coffee makers are also available.
An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Frequently asked questions

What's there to see within easy reach of Charlevoix Inn & Suites SureStay Collection by Best Western?

Guests enjoy the hotel's location in Charlevoix based on their ratings, and it's within a 10-minute walk of Lake Charlevoix and Artform Fabricating. You'll also find Lake Chalevoix Depot Beach and Mt. McSauba Recreation Area less than a mile away.

How much does it cost to stay at Charlevoix Inn & Suites SureStay Collection by Best Western?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Charlevoix Inn & Suites SureStay Collection by Best Western on Nov 16, 2025 start from $94.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Charlevoix Inn & Suites SureStay Collection by Best Western?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Charlevoix Inn & Suites SureStay Collection by Best Western feature a casino?

No, Charlevoix Inn & Suites SureStay Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Charlevoix Inn & Suites SureStay Collection by Best Western?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9:00 AM and 11:00 PM.

What do couples enjoy most about Charlevoix Inn & Suites SureStay Collection by Best Western?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Are there hot tubs at Charlevoix Inn & Suites SureStay Collection by Best Western?

Yes, this hotel has a spa tub.

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a restaurant that serves breakfast?

Charlevoix Inn & Suites SureStay Collection by Best Western offers free continental breakfast each morning though there is no restaurant.

Will Charlevoix Inn & Suites SureStay Collection by Best Western allow pets to stay for free?

No, pets aren't allowed at Charlevoix Inn & Suites SureStay Collection by Best Western.

Are there connecting rooms at Charlevoix Inn & Suites SureStay Collection by Best Western?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Charlevoix Inn & Suites SureStay Collection by Best Western?

The closest major airport to Charlevoix Inn & Suites SureStay Collection by Best Western is Pellston, MI (PLN-Pellston Regional), which is about 27.8 mi away.

Are there rooms with balconies at Charlevoix Inn & Suites SureStay Collection by Best Western?

Yes, some guestrooms at Charlevoix Inn & Suites SureStay Collection by Best Western offer a patio and may feature lake views.

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1014 reviews
Rating 8 - Good. 309 out of 1014 reviews
Rating 6 - Okay. 186 out of 1014 reviews
Rating 4 - Poor. 103 out of 1014 reviews
Rating 2 - Terrible. 35 out of 1014 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service
Says hot tub on the site but it’s clearly been out of order for sometime. Very disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and quiet place a short drive from downtown Charlevoix.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Travels

The room was clean and spacious, the staff was great and everything looked nice and well taken care of. The pool was a little chilly but I adjusted.
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Stayed 1 night in Jul 2025

8/10 Good

Terese, Chesapeake

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful. The hotel was very quiet. The breakfast had several options of hot and cold items, fresh fruit, and 24 hour coffee, tea and hot chocolate . Our room was clean, however, the sink faucet was off center & too small for the sink. The shower was very nice. And the room came with a refrigerator and microwave, which was nice..
Stayed 1 night in Jul 2025

10/10 Excellent

Cathleen

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay, quiet, secure, well tended, great staff Would stay again with a better rate. Breakfast was OUTSTANDING
Stayed 1 night in Jul 2025

8/10 Good

Cindy

Liked: Amenities
Friedly
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly, efficient, and absolutely great! The hotel is quite nice as well, but their team made it top notch.
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Liked: Cleanliness, room comfort
Disliked: Staff & service
So person at front desk was nice enough but didn’t know anything about the area. This was kink of confusing as it seem to be a small town in the middle on nowhere. If the price is right I would stay again. If you wanted to go out and have a few drinks you would need a designated driver as it was not close to town.
Stayed 1 night in Jul 2025

8/10 Good

Shiloh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Gregory

Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Traveled with family
Breakfast could be better. Not enough hot water to get thru a hot shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Stayed 4 nights in Jun 2025

6/10 Okay

Curt

Liked: Amenities
Clean room and friendly staff. We had put a sign on our door for fresh towels and room to be cleaned and it wasn’t. Little disappointed that our room was not cleaned or given fresh towels. I think the hotel could use little updates . Enjoyed the free coffee.
Stayed 2 nights in Jul 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was enjoyable.
Stayed 1 night in Jul 2025

8/10 Good

Jana, Edmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property; housekeeping is Excellent!! Room was super clean!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness
Hassle free check-in/check-out.
Stayed 2 nights in Jun 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Russell A

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean but the beds were too soft
Stayed 1 night in Jun 2025

6/10 Okay

Deborah, Wauconda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I chose an accessible room with a roll in shower because we are older and have a hard time stepping into a tub. The bathroom and shower were huge and could easily accommodate a wheelchair. But, there is nowhere in the shower to place your shampoo or body wash (no shelf or ledge). It is inconvenient to put it on the floor when you have mobility issues. The shower was the hand held type on a hose. The problem was that there was nowhere to hang it in order to shower. There is a bracket but the shower head doesn't fit in it. So, I had to wash my hair with one hand while holding the showerhead. It was so frustrating and I ended up getting water all over the bathroom floor. The bed was comfortable and the room was clean but a little dated. Over night it rained and the parking lot had two giant puddles and some guests had to walk through several inches of water while carrying all their stuff to get to their cars. Fortunately, our car was in a dry spot The breakfast was actually pretty good and plentiful.
Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Pool needed desperate cleaning, bugs and centipedes in the water ceiling not in good shape part of the ceiling covers were removed and it was filthy. You couldn’t use it. I would like a partial refund for that. Also I booked one room, they booked two. I booked two nights they booked one.
Stayed 2 nights in Jun 2025

6/10 Okay

Wanda

Traveled with partner
Nothing special.
Stayed 1 night in Jun 2025