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Recent guest reviews

Location was easy to find. Check-in was easy. Persons at the front desk were friendly and helpful. The room was very clean. Room had a minifridge and a microwave. The beds were comfortable. No tub but the shower was good size. A big "downer" was the carpet in the room. It was very old. There was a hole in the carpet between the beds and the carpet was ripped and pulling away from the door hearth. The carpet in the elevator was also very old and needing replacement.

The room was clean and the staff was kind and helpful. Our stay was last minute and we were glad to be able to find a place to stay, and happy it worked out like it did. The bed was comfortable and the hotel was quiet.

Sink didn’t drain. Very dated and tiny room. We checked out in the morning and got a call late afternoon asking if we were still there because the room was still occupied.

there was a fight outside. Cops came and was noise. Once the cops left all was fine.

It was very clean and well managed. Staff was very nice

It was nice enough. I would definitely stay again.

Property was overpriced. Property is dated inside, but looks modern outside. Peeling vinyl wallpaper in rooms. Stainless steel in elevators dirty with smiley faces on it. Staff nice at hotel. Orbitz charged $30.00 more per night for hotel room than the hotel. Very disappointed with Orbitz, too.

The hotel was fine - nothing extraordinary but comfortable. Our room was showing significant signs of needing some TLC and updating. The card reader on our door stopped working the night before we left but since we were checking out the next day they did not call maintenance to fix it. He asked if I was planning to leave the room again. At my negative response, he said he would let me in and then I could let my daughter in when she arrived, just make sure someone was in the room at all times so we didn't get locked out. When I mentioned this at check out, I was told the battery was going out and it was really difficult to replace those and that is why no one called maintenance.

Location, pricing, amenities, all superior. Ill be back.

Nice clean room, comfortable beds, great price. Pool and hot tub open 24 hours so using the hot tub after a busy day was great.

There is coffee, tea, and hot chocolate offered all day. Breakfast is nice with Belgium waffles, pancakes, Bob Evans sandwiches and burritos, and biscuits and sausage gravy. Front desk is friendly and dogs are welcomed.

Staff helpful. Breakfast was mediocre. Room clean. I would stay again

Nice hotel close to downtown and reasonably priced

The hotel was ok. It's very worn down and hasn't been updated or well maintained. It's no the worst place I've stayed.... The doors don't shut unless you use force. One day after the room was cleaned we found that housekeeping didn't use the necissary force to close the door and it was left open all day.

Petoskey Ave Charlevoix MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Charlevoix Inn & Suites places you next to Lake Charlevoix and within a 5-minute walk of Lake Chalevoix Depot Beach. This 60-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

Charlevoix Inn & Suites's 60 air-conditioned rooms provide iPod docks, microwaves, and coffee makers. 39-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

At Charlevoix Inn & Suites, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 20 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this golf hotel include a meeting room, a business center, and free use of bicycles.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Lake View (Pet Friendly)

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Charlevoix Inn & Suites

Everyone (19) Couples (2) Family (8)
5
Everyone

By on Feb 16, 2021

5
Everyone

By on Oct 19, 2020

3
Family

Location was easy to find. Check-in was easy. Persons at the front desk were friendly and helpful. The room was very clean. Room had a minifridge and a microwave. The beds were comfortable. No tub but the shower was good size. A big "downer" was the carpet in the room. It was very old. There was a hole in the carpet between the beds and the carpet was ripped and pulling away from the door hearth. The carpet in the elevator was also very old and needing replacement.

By on Oct 6, 2020

4
Partner Couples

The room was clean and the staff was kind and helpful. Our stay was last minute and we were glad to be able to find a place to stay, and happy it worked out like it did. The bed was comfortable and the hotel was quiet.

By , from Grand Rapids, MI on Oct 4, 2020

2
Family

Sink didn’t drain. Very dated and tiny room. We checked out in the morning and got a call late afternoon asking if we were still there because the room was still occupied.

By , from Lafayette on Jun 14, 2020

Review comment responded on Jul 2, 2020

Good afternoon, Thank you for your review, your feedback is very important to us. I am very pleased to tell you that we have started our remodel, which includes our guests rooms. Please watch our website for details. Have a great holiday weekend. Thank you, Rani Smith General Manager

5
Family

there was a fight outside. Cops came and was noise. Once the cops left all was fine.

By on Feb 25, 2020

Review comment responded on Feb 25, 2020

Good afternoon, Thank you for your review, your feedback is very important to us. I am very sorry for the experiences that you encountered. Unfortunately we did have to involve the local police, but please be assured that customer and staff safety is number one. I am pleased that you were able to enjoy the rest of your time in Charlevoix the beautiful. Have a wonderful week. For the love of hospitality, Rani Smith General Manager

5
Family

It was very clean and well managed. Staff was very nice

By on Sep 25, 2019

Review comment responded on Oct 11, 2019

Good afternoon, Thank you for your review. Your feedback is very important to us. I am very pleased that you enjoyed your stay. I will pass your kind words to our staff. We look forward to your next visit to Charlevoix the beautiful. Have a great weekend. For the love of hospitality, Rani Smith General Manager

5
Everyone

By on Aug 23, 2019

Review comment responded on Sep 10, 2019

Good afternoon, Thank you for your review. Your feedback is very important to us. I am very pleased you enjoyed your stay with us. We look forward to your next visit to Charlevoix the beautiful. Have a wonderful evening. For the love of hospitality, Rani Smith General Manager

5
Family

It was nice enough. I would definitely stay again.

By on Aug 11, 2019

Review comment responded on Sep 17, 2019

Good afternoon, Thank you for your review, your feedback is very important to us. I am very pleased you enjoyed your stay with us. We look forward to your next visit to Charlevoix the beautiful. Have a wonderful afternoon. For the love of hospitality, Rani Smith General Manager

3
Everyone

By on Jul 4, 2019

Review comment responded on Jul 4, 2019

Good evening, Thank you for your review, your feedback is very important to us. I am pleased that you enjoyed your stay, if there is anything that would have made the experience more enjoyable, please let us know. Have a great 4th of July. For the love of hospitality, Rani Smith General Manager

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