Skip to main content
Beginning of main content

Hampton Inn & Suites Petoskey

2.5 out of 5.0

Recent guest reviews

I had to find another hotel the day after I arrived because the staff was not accommodating to disabled members of my family.

Front desk staff were attentive, friendly and accommodating. They greeted us, smiling and making eye contact. They complimented my daughter and provided a quick solution for a special request.

Very happy with the hotel. However the jacuzzi was not available for the whole time we were there. We look forward to enjoying it at the end of the day after a very busy. We find it very relaxing. It was diappointing.

Great location, breakfast and rooms. My only complaint was that our room was below the breakfast area, so we constantly had to listen to people walking around and moving chairs upstairs.

Lots of great space for our family of 5. The only complaint was no DVD player in the room or for borrow at the front desk. Otherwise everything was clean and comfortable!

We were more than pleased with our stay. The rooms were large, clean, and comfortable. The shuttle service provided for us to and from the casino was excellent. The staff was very pleasant, informative and gracious.

The hotel room was pretty clean and the bed was comfortable. But that's about all the positives I can come up with. The room was WAY overpriced!!! The furniture was cheesy, the hall carpeting was dirty and in need of replacement, and the room overall was worth less than half what we paid for it.

Good location. Very nice breakfast area with good choices. Staff was very nice and helpful. Room was very typical, nothing out of the ordinary. It did not have the standard little refrigerator.That would have been nice to put our water and fruit in. I like a bathroom to have the magnifying mirror which this one didn't. For those of us over 60--we need that mirror.

The hotel is close to downtown and restaurants. It is clean and friendly. The swimming pool did not work, but we were sent to the hotel across the street, and we did. The brekfast was good. The complimentary high speed Internet was not high. Overall, it was a pleasant stay

The hotel was alright for the price. But the floors were squeaky and uneven. The staff was nice, but strange. Our bathroom toilet got plugged(the front desk lady said that was happening alot), and when my husband called the front dest for assistance, he was told to come get the plunger and please unplug it, as they didn't have a maintenance person. We were unaware that there would be an additional $50 deposit put on our credit card, the front desk man Jonathon just did it..we found out the next day when we checked our balance..was not happy with that. The pool and hot tub were clean, but the hotel used salt water instead of the clorine..which was not pleasant! The pool was also VERY cold!! The breakfast in the morning, well all I can say is I was glad that it was free!

Clean, friendly staff, continental breakfast was good, plenty of food, coffee, juice, etc., pool and hot tub area was clean. Convenient location (easy access to stores, restaurants, etc). Would definitely stay again at this hotel. We had a nice view of Lake Michigan from our room.

I can't say more about the silky sheets, Down comforter, clean, clean, clean. Felt like sleeping in a marshmallow. Continental breakfast, the best I have had, and I travel a lot. Ready at 6 so I can get to my job with coffee right away. Staff was super friendly.

Good location. Safe. Friendly. So so breakfast. Too much cost for what you get.

The room was spacious and clean. The bed was comfortable. Good hotel.

We were looking for somewhere to stay for just one night to see a Young Americans show in Bay View. The location was perfect.

Just a stop over on the way to Mackinac Island. Convenient location, went to dinner in Harbor Springs.

All hotel staff very helpful and friendly. The continental Breakfast was great! Very clean and loved the lobby area and the view!

I have stayed here a number of times and I have never been disappointed. The rooms are spotless and the service is excellent. I would highly recommend this hotel to anyone!

At the time of my last minute reservation (during holiday season), the only room that I could book was a smoking room. Even though I was aware of this fact, as soon as we entered to the room we felt evry uncomfortable with the smell. The person [...] at the front desk was very helpful accomodating our request to change our room. In the end we got a very clean non smoking room. Also got a call from the front desk to see how we are doing with the new room. Excellent customer service.

Comfortable and clean -- tasty breakfast on Sunday morning!

Room options

One king studio sofabed nonsmoking

King 1 | Sleeps 4

One king studio whirlpool nonsmoking

King 1 | Sleeps 4

Suite, Non Smoking

Queen 2 | Sleeps 6

Two queen beds nonsmoking

Queen 2 | Sleeps 4

Guest reviews for Hampton Inn & Suites Petoskey

Everyone (2) Couples (8) Business (1) Family (6) Friends (4) Other (1)
1

terrible customer service, hostile to the disabled

Everyone

I had to find another hotel the day after I arrived because the staff was not accommodating to disabled members of my family.

By , from michigan on Sep 10, 2017

4

front desk staff were great!

Everyone

Front desk staff were attentive, friendly and accommodating. They greeted us, smiling and making eye contact. They complimented my daughter and provided a quick solution for a special request.

By on Feb 6, 2017

4

william

Families

Very happy with the hotel. However the jacuzzi was not available for the whole time we were there. We look forward to enjoying it at the end of the day after a very busy. We find it very relaxing. It was diappointing.

By on Oct 16, 2014

4

weekend getaway

Families

Great location, breakfast and rooms. My only complaint was that our room was below the breakfast area, so we constantly had to listen to people walking around and moving chairs upstairs.

By on Aug 19, 2014

4

very spacious room for ski weekend!

Families

Lots of great space for our family of 5. The only complaint was no DVD player in the room or for borrow at the front desk. Otherwise everything was clean and comfortable!

By on Mar 24, 2014

5

great week-end getaway

GetawayWithFriends

We were more than pleased with our stay. The rooms were large, clean, and comfortable. The shuttle service provided for us to and from the casino was excellent. The staff was very pleasant, informative and gracious.

By on Sep 26, 2011

1

way overpriced!

Couples

The hotel room was pretty clean and the bed was comfortable. But that's about all the positives I can come up with. The room was WAY overpriced!!! The furniture was cheesy, the hall carpeting was dirty and in need of replacement, and the room overall was worth less than half what we paid for it.

By on Sep 26, 2011

3

very nice with a few exceptions

Couples

Good location. Very nice breakfast area with good choices. Staff was very nice and helpful. Room was very typical, nothing out of the ordinary. It did not have the standard little refrigerator.That would have been nice to put our water and fruit in. I like a bathroom to have the magnifying mirror which this one didn't. For those of us over 60--we need that mirror.

By on Jul 10, 2011

4

relaxing place

Couples

The hotel is close to downtown and restaurants. It is clean and friendly. The swimming pool did not work, but we were sent to the hotel across the street, and we did. The brekfast was good. The complimentary high speed Internet was not high. Overall, it was a pleasant stay

By on May 17, 2011

2

our mini-vacation

Families

The hotel was alright for the price. But the floors were squeaky and uneven. The staff was nice, but strange. Our bathroom toilet got plugged(the front desk lady said that was happening alot), and when my husband called the front dest for assistance, he was told to come get the plunger and please unplug it, as they didn't have a maintenance person. We were unaware that there would be an additional $50 deposit put on our credit card, the front desk man Jonathon just did it..we found out the next day when we checked our balance..was not happy with that. The pool and hot tub were clean, but the hotel used salt water instead of the clorine..which was not pleasant! The pool was also VERY cold!! The breakfast in the morning, well all I can say is I was glad that it was free!

By on Apr 5, 2011